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Bot Control That Delivers
What do you like best about the product?
The ability to finely control & block bots
What do you dislike about the product?
None that I can think of, perhaps it's price is a bit much for some non enterprise customers
What problems is the product solving and how is that benefiting you?
stopping scraper bots & ddos attacks
Effective DDOS Defense with Easy Admin Controls
What do you like best about the product?
I like DataDome because it has an easy to use admin panel. It's straightforward to understand the attack source and create exception rules. I also appreciate that it has 'automatic' exclusions for known helpful bots. The initial setup was easy too.
What do you dislike about the product?
I find that DataDome lacks a proactive security review feature. It's very easy to set up a compromising exception rule. I wish there was an AI review of rules users add to the platform.
What problems is the product solving and how is that benefiting you?
I use DataDome for DDOS protection. It identifies complex malicious threats from multiple IPs and has an easy-to-use admin panel, which helps understand attack sources and create exception rules. I like its 'automatic' exclusions for known helpful bots.
Highly Effective Spam Protection with Minor Setup Challenges
What do you like best about the product?
We very rarely suffer massive spam attacks anymore, after the first month of onboarding and fine-tuning the Datadome model.
What do you dislike about the product?
I'd love it to be more cost-effective
What problems is the product solving and how is that benefiting you?
I use DataDome to prevent spam leads from entering our CRM by blocking suspect traffic, which has significantly reduced spam attacks and restored trust in marketing across the organization.
Seamless Integration, Real-Time Protection
What do you like best about the product?
We like that DataDome is able to block fake traffic in real-time, which helps to reduce costs on infrastructure and minimizes noise for our clients. We also appreciate the seamless integration, as it was very easy to integrate within our platform. The real-time impact of blocking unwanted bad traffic is a significant benefit, making my experience with DataDome valuable.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
We use DataDome to block harmful bot clicks in real-time, preventing costly infrastructure load and reducing noise for clients. It's easy to integrate and quickly eliminates fake traffic.
DataDome Delivers Smooth, Effective Bot Protection with an Easy-to-Use Console
What do you like best about the product?
DataDome has proven very effective at detecting and blocking content-scraping bots. Its detection capabilities appear to rely on a mix of static signatures and sophisticated AI models, supported by extensive intelligence sources.
Integration was fairly smooth thanks to a ready-to-use SDK for common technology stacks. The onboarding process was supported by the DataDome team, and their support has been cooperative overall—responding to feedback and maintaining a genuine two-way conversation.
Day-to-day operation is not complicated. The management console is powerful while still being easy to use. It’s also fair to say we didn’t experience any significant latency after adding this additional component, and performance remained smooth.
That said, the price tag is rather steep.
Integration was fairly smooth thanks to a ready-to-use SDK for common technology stacks. The onboarding process was supported by the DataDome team, and their support has been cooperative overall—responding to feedback and maintaining a genuine two-way conversation.
Day-to-day operation is not complicated. The management console is powerful while still being easy to use. It’s also fair to say we didn’t experience any significant latency after adding this additional component, and performance remained smooth.
That said, the price tag is rather steep.
What do you dislike about the product?
I think DataDome strikes a sophisticated balance between low false positives, low latency, and effective detection capabilities. Overall, the technical solution delivers a very good experience.
What problems is the product solving and how is that benefiting you?
We were dealing with content scraping, and DataDome helped a lot.
Fire-and-Forget Ease, Excellent Support, and High Performance
What do you like best about the product?
Easy to use and pretty much “fire and forget.” The support is excellent: the personnel are fast to respond and have strong knowledge of different technologies where DD can be integrated. I also appreciate the high pace of further deployment. high throughput and performance. AI based models working very well
What do you dislike about the product?
if there is something, than it's the price tag, especially the limited gradations
What problems is the product solving and how is that benefiting you?
we are hardly crawled by competitors. Due to our prominence in Switzerland, we are frequently subject to attacks. Datadome is a massive help
Great SPA Compatibility and Seamless Session Persistence
What do you like best about the product?
Their compatibility’s with SPA architectures and the possibility to persist sessions between applications
What do you dislike about the product?
The captcha customization and design has room of improvement since it is fully managed by the services
What problems is the product solving and how is that benefiting you?
Constant bot attacks degraded our services, forcing us to constantly to create custom rooms exhausting our team, and creating friction with our internal customers
DataDome bot protection solution review
What do you like best about the product?
We appreciate how straightforward it was to integrate DataDome into our platform. The JavaScript and SDK packages support a wide range of detection and protection methods, including CAPTCHA and device checks.
Our platform runs on AWS CloudFront, and integrating the DataDome Lambda was simple and efficient. The dashboards provide clear visibility into traffic patterns and performance, with flexible reporting options that support both investigations and executive reporting.
The models require minimal maintenance and adapt well to our traffic patterns. This has helped reduce false positives while keeping friction low for legitimate users.
Our platform runs on AWS CloudFront, and integrating the DataDome Lambda was simple and efficient. The dashboards provide clear visibility into traffic patterns and performance, with flexible reporting options that support both investigations and executive reporting.
The models require minimal maintenance and adapt well to our traffic patterns. This has helped reduce false positives while keeping friction low for legitimate users.
What do you dislike about the product?
The main limitation we’ve encountered is the relatively low number of endpoints allowed per workspace. It would be helpful if this scaled more flexibly based on pricing tiers.
What problems is the product solving and how is that benefiting you?
We were dealing with malicious traffic that bypassed our rate limits and static detection rules. Attackers would continuously adjust their behavior to avoid detection.
DataDome has significantly improved our ability to detect credential stuffing attempts and other unauthorized access activity. As a result, we’ve strengthened account protection without increasing friction for legitimate users.
DataDome has significantly improved our ability to detect credential stuffing attempts and other unauthorized access activity. As a result, we’ve strengthened account protection without increasing friction for legitimate users.
Datadome - Effective bot protection solution
What do you like best about the product?
We have been a DataDome customer since 2023, and it has been genuinely game‑changing for us. It protects key endpoints and services against malicious traffic and automated bots, and the initial setup was straightforward. The dashboards and detection models provide clear, real‑time visibility into our traffic and ongoing attacks.
Their combination of AI-driven detection and customizable rules gives us granular control across different services and devices. Overall, the product and the support team have been excellent, especially considering we previously had no effective way to manage bot traffic.
Their combination of AI-driven detection and customizable rules gives us granular control across different services and devices. Overall, the product and the support team have been excellent, especially considering we previously had no effective way to manage bot traffic.
What do you dislike about the product?
We have had a few minor concerns around understanding the exact causes of some blocked events, even though the number of false positives is very low. However, DataDome’s technical support team has consistently investigated these cases and provided updated rules or clear explanations.
What problems is the product solving and how is that benefiting you?
Our platform initially improved against brute‑force and other malicious traffic, but attackers quickly adapted by slowing their request rates and switching to residential ISP IPs to mimic real users. Traditional hard rules and rate‑limits were no longer effective, so we needed a more advanced detection approach.
DataDome checked all our requirements. Their combination of client‑side detection, AI, and machine learning has significantly reduced threats while maintaining a very low false‑positive rate. Features like their CAPTCHA and device‑based checks have been especially impactful in countering credential‑stuffing attacks.
DataDome checked all our requirements. Their combination of client‑side detection, AI, and machine learning has significantly reduced threats while maintaining a very low false‑positive rate. Features like their CAPTCHA and device‑based checks have been especially impactful in countering credential‑stuffing attacks.
Solid protection, exceptional support team
What do you like best about the product?
The support team. When we're dealing with active attacks, their responsiveness makes all the difference. They engage quickly and help us shut things down instead of leaving us waiting on ticket escalations. Beyond that, the platform itself is straightforward to manage, which matters when you need to move fast during an incident or adding a key integration. Detection/prevention works well across different attack vectors, and integrations have been smooth but do require customer effort.
What do you dislike about the product?
It doesn't offer the same level of granular control you can find with some other competitors. That said, it's not a dealbreaker. In fact, the platform does a better job at actual protection, and I'd rather have effectiveness and ease of management than endless configuration options to tune.
What problems is the product solving and how is that benefiting you?
DataDome provides protection against things like credential stuffing attacks and stolen credit card authorization testing. These are high-volume automate threats that can cause real damage if not stopped quickly. The benefits are twofold: we get effective protection without needing a dedicated team to manage a complex platform, and when attacks spike, their support team helps us clamp down on it fast. That responsiveness during active incidents has real value when you're implementing measures to protect customer accounts and prevent fraud.
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