Insights Hub for Enterprise Manufacturing

What do you like best about the product?

I really like Insights Hub's AI-driven analysis for running predictive algorithms, which is crucial for my work in predictive maintenance. The excellent dashboards are another feature I value since they help me see the overall machine performance easily. I also found the initial setup to be easy, which was a relief.

What do you dislike about the product?

I dislike the complex third-party mapping. If a floor is running heavily on old non-Siemens software, configuring is extremely difficult.

What problems is the product solving and how is that benefiting you?

I use Insights Hub to connect physical machinery to the cloud and solve predictive maintenance by analyzing machine vibrations.

What do you like best about the product?

I really like the out-of-box dashboards that Insights Hub provides, which make it easy to visualize overall equipment effectiveness and monitor energy consumption. I also find the advanced analytics feature very useful for predictive maintenance, helping me avoid major failures.

What do you dislike about the product?

Connecting older 3rd party non-Siemens machinery is very complex. It requires complex custom protocol mapping and edge script programming, which we found difficult.

What problems is the product solving and how is that benefiting you?

I use Insights Hub to manage asset performance by connecting industrial machinery to the digital world. It offers out-of-the-box dashboards for equipment effectiveness and energy monitoring. The advanced analytics feature helps in predictive maintenance, preventing major failures.

What do you like best about the product?

I find Insights Hub beneficial for the system, especially because it provides a cloud-based IoT interface. I like how it connects real-life devices to the digital world and offers AI solutions. It's great for working independently and synchronously, making cloud-based things easy to share and allowing the addition of many IoT devices. I also appreciate its integration with open software like Prepromax, MATLAB, and many other platforms. The initial setup is relatively easy but does require some proficiency.

What do you dislike about the product?

I sometimes experience robustness and compatibility issues.

What problems is the product solving and how is that benefiting you?

I use Insights Hub for its cloud-based IoT interface that connects real-life devices to the digital world, providing AI solutions. It helps share cloud-based resources and enables IoT devices to work both independently and synchronously.

What do you like best about the product?

I like the Dashboard in Insights Hub because it helps me to take the right decision. Also, the initial setup of Insights Hub was smooth.

What do you dislike about the product?

I feel that the UI, especially the Login UI, could be improved.

What problems is the product solving and how is that benefiting you?

I use Insights Hub for connected intelligence of industrial data, helping me make the right decisions.

What do you like best about the product?

Good to have for daily operations to reduce repeating work

What do you dislike about the product?

Too heavy application need lighter version

What problems is the product solving and how is that benefiting you?

Increase daily efficiency

What do you like best about the product?

The new updates that i see in the insights hub

What do you dislike about the product?

Sometimes i see items not intreet that i see in the insights hub

What problems is the product solving and how is that benefiting you?

There are no problems

What do you like best about the product?

Great and creative; it helps a lot on the shop floor, and customer use cases are growing.

What do you dislike about the product?

It's great, but I'd like more use cases for different domain customers and clearer information about the integration.

What problems is the product solving and how is that benefiting you?

This solution addresses manufacturing challenges by leveraging industrial IoT data and AI. Given current trends and pace, it should enable faster adoption and better process control across operations.

What do you like best about the product?

That you can easily textualize data and use out of the box functions .

What do you dislike about the product?

The pricing is from may perspective to high

What problems is the product solving and how is that benefiting you?

Mainly the owe . Simplifies koi generation and monitoring

What do you like best about the product?

OEE, Insight, AI.
Get data for a lot of use cases.

What do you dislike about the product?

Missing data in OEE for special evaluation

What problems is the product solving and how is that benefiting you?

Sync of assets. Experts are helping.

We primarily used the performance module in Insights Hub for IoT projects, collecting electrical meters on-site and generating a performance dashboard on Insights Hub to display electrical power, cost, and investment to our customers.

We collected this data via Modbus and also purchased Siemens hardware, including the IoT 2050 gateway, to transfer shop floor data to an IoT LAN and then to the AWS cloud, allowing the data to display on Insights Hub. We imported our local electrical cost per hour because we are located in China, enabling our customers to view the cost directly for every week, day, and even every shift for the whole plant, a specific location on the shop floor, or even just one machine.

We also attempted to get production data to show the OEE on Insights Hub, but since we did not purchase the OEE module, we wanted to do some development ourselves using the performance module. In my opinion, this approach is not very effective, and though I have never used the OEE module, I believe using Insights Hub's OEE module would be better.

In my experience, the best features Insights Hub offers are its compatibility with Siemens hardware, making it very easy to implement Insights Hub if your shop floor automation control scope includes Siemens products, including Siemens switches, gateways, CPUs, and protocols. However, if you use something from a Japanese PLC manufacturer or anything else, it will be a challenge.

Mahle is a big company, and for the Mahle plants in Europe, I believe most of their devices are Siemens, making it easier to implement Insights Hub than in the Asia region. In our Asia region, for example, if you want to get data from a machine center from a Japanese brand such as FANUC or Mitsubishi, we have to use an OPC solution between the shop floor and Insights Hub. We purchased Kepware to help us with the communication from Insights Hub to the shop floor.

Insights Hub's impact on our organization depends on the region. In our European and American regions, it would be more positive than in our Asia region, where their plants are more supportive of the project and their transparency is better, but more or less, it is an improvement for our management. The management may shut down some machines that cost a lot to save on electrical costs, adjust their production plan to the night shift because the electrical cost will be lower than the day shift, and may even adjust their heater time to reduce unnecessary heater usage to save on electrical costs. Anyway, the plan is to save money using Insights Hub's dashboard.

I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company.

Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub.

One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.

When I was at my previous company, Mahle, I used Insights Hub to do some IoT projects for about one year.

Insights Hub is stable, but sometimes our shop floor device is not so stable.

Scalability is better for Siemens hardware, but if we use Japanese hardware, the scalability is not as good.

Mahle purchased the whole solution from Siemens, so we cannot get support directly from Siemens. We get support from the Mahle IT department, and they will contact Siemens. I am not sure if Insights Hub can provide a ticket system so we can raise tickets directly to Siemens for support.

I did not hear about other options because when I joined Mahle, they already used Insights Hub.

Insights Hub is a good IoT solution and cloud solution. To be honest, it has easy to normal implementation difficulty for the company, which can provide some help for our company to do modifications or adjustments.

We purchased Insights Hub directly from Siemens.

The management may shut down some machines that cost a lot to save on electrical costs, adjust their production plan to the night shift because the electrical cost will be lower than the day shift, and may even adjust their heater time to reduce unnecessary heater usage to save on electrical costs. Anyway, the plan is to save money using Insights Hub's dashboard.

Because I am in a technical department, I am not familiar with the price, cost, and licensing. I cannot provide this information because I am not at Mahle now.

Some companies have their own designed solution based on the Microsoft Azure cloud, but the solution is self-developed.

I have never used Insights Hub's AI function.

If there is an AI capability for Insights Hub, I hope it can be used with human language to help our end-users do the integration, allowing the end-user to import their idea for which meter or which data they want on Insights Hub, so that Insights Hub can use the AI function to automatically build some logic behind to achieve this.

I am not sure if Insights Hub can provide a ticket system so we can raise tickets directly to Siemens for support.

My overall rating for this product is eight out of ten.

Public Cloud

Amazon Web Services (AWS)