Notion
NotionExternal reviews
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Consistently useful AI writing capabilities
What do you like best about the product?
Notion is my organization's source of truth for a broad range of information, including competitive intelligence, messaging guidelines, marketing and sales collateral, and approved customer quotes.
I love that Notion helps us centralize information, and I love even more that we're able to combine that source of truth with Notion's AI writing capabilities. That combination is incredibly powerful when it comes to summarizing research and drafting content that's actually grounded in our previous work.
For example, we direct our sales team to use the "ask Notion AI" feature to get fast answers drawn from our own competitive research database. That means we can focus on adding competitive data and insights vs taking the time to summarize our research into short talking points for each vendor.
Our marketing team frequently uses Notion to derive new content from the messaging guides and assets we've already created and reviewed, especially short supporting content such as emails and social posts to promote the original work. The "improve writing" and "make shorter" options are also great shortcuts to help accelerate writing work.
I'm also a big fan of Notion databases in general! I use them all day, every day.
I love that Notion helps us centralize information, and I love even more that we're able to combine that source of truth with Notion's AI writing capabilities. That combination is incredibly powerful when it comes to summarizing research and drafting content that's actually grounded in our previous work.
For example, we direct our sales team to use the "ask Notion AI" feature to get fast answers drawn from our own competitive research database. That means we can focus on adding competitive data and insights vs taking the time to summarize our research into short talking points for each vendor.
Our marketing team frequently uses Notion to derive new content from the messaging guides and assets we've already created and reviewed, especially short supporting content such as emails and social posts to promote the original work. The "improve writing" and "make shorter" options are also great shortcuts to help accelerate writing work.
I'm also a big fan of Notion databases in general! I use them all day, every day.
What do you dislike about the product?
FWIW, my answer here is long because I love the product and use it so heavily! With that in mind, these are all things I think could be more powerful.
One downside of Notion AI is that search results have declined in quality a bit, as is the case with a lot of AI-powered search these days. I expect this to improve again over time as the team continues to make improvements.
Very long or detailed pages can also start to lag, especially shared pages with lots of tables. I've had issues working with long documents in general - for example, let's say I want to use call transcripts to draft a case study. The good news is that Notion AI can do a great job of cleaning up a transcript for readability or even generating an initial case study draft. The bad news is that if the transcript doc is too long, I may not be able to paste all of it into one Notion page, and even if I'm able to upload it, Notion AI may not be able to process the entire document. To work around this, I typically sanitize transcripts in Google docs first and paste each call transcript into an individual Notion page.
Notion databases are already pretty powerful, but there's so much potential for small improvements that would add real business value. For example, wowww would we be able to get value out of improvements in database visualizations. Even just the ability to display a data base field's title within the card view alongside the field's content would help us get closer to turning our competitive database entries into sales battlecards.
I also **desperately** wish Notion allowed formatting within databases and tables (my kingdom for bullets within tables!!!), which would unlock so much value. I think Notion AI is also limited when it comes to generating content within tables, which is a shame. Currently tables are a much cleaner way to display information than databases, but they're obviously also more limited.
One downside of Notion AI is that search results have declined in quality a bit, as is the case with a lot of AI-powered search these days. I expect this to improve again over time as the team continues to make improvements.
Very long or detailed pages can also start to lag, especially shared pages with lots of tables. I've had issues working with long documents in general - for example, let's say I want to use call transcripts to draft a case study. The good news is that Notion AI can do a great job of cleaning up a transcript for readability or even generating an initial case study draft. The bad news is that if the transcript doc is too long, I may not be able to paste all of it into one Notion page, and even if I'm able to upload it, Notion AI may not be able to process the entire document. To work around this, I typically sanitize transcripts in Google docs first and paste each call transcript into an individual Notion page.
Notion databases are already pretty powerful, but there's so much potential for small improvements that would add real business value. For example, wowww would we be able to get value out of improvements in database visualizations. Even just the ability to display a data base field's title within the card view alongside the field's content would help us get closer to turning our competitive database entries into sales battlecards.
I also **desperately** wish Notion allowed formatting within databases and tables (my kingdom for bullets within tables!!!), which would unlock so much value. I think Notion AI is also limited when it comes to generating content within tables, which is a shame. Currently tables are a much cleaner way to display information than databases, but they're obviously also more limited.
What problems is the product solving and how is that benefiting you?
- Cross-functional collaboration and centralized information sharing across every business function
- Content management system for marketing and sales enablement materials
- Competitive intelligence and market research tracking
- Project management, planning, and outcome reporting
- Content creation, including writing, editing, and version tracking
- Fast sales answers via Notion AI chatbot
- Source of information for customer-facing AI chatbot
- Content management system for marketing and sales enablement materials
- Competitive intelligence and market research tracking
- Project management, planning, and outcome reporting
- Content creation, including writing, editing, and version tracking
- Fast sales answers via Notion AI chatbot
- Source of information for customer-facing AI chatbot
Notion is the heart of our tech stack and we run our entire organization off of it.
What do you like best about the product?
Notion is complex enough to create deep integrations and easy enough to get set up for simple use from our volunteers and new employees.
What do you dislike about the product?
Notion isn't granular enough to limit certain editable rights for every level of employee and volunteer we have, which can be a problem.
What problems is the product solving and how is that benefiting you?
We replaced Salesforce with Notion. It now acts as the central source of truth for our entire organization. It is a CRM, knowledge base, data input (with forms), reporting, and several webpages.
Amazing collaborative software for project management
What do you like best about the product?
We used notion to maintain all our documents and timelines for project. Love that notion also allows love website hosting, allowing us to make our final outputs public.
I myself also use notion for my daily tasks & to-do lists. Very intuitive and friendly on mobile
I myself also use notion for my daily tasks & to-do lists. Very intuitive and friendly on mobile
What do you dislike about the product?
Notion can add more widgets for quicker actions
What problems is the product solving and how is that benefiting you?
1. Multi-person collaboration in single workplace, fastening our project work
2. Visual boards and templates helping with different verticals of the project like design, tech, growth.
3. Triggers and notifications to keep everything up-to-date
4. Webpage hosting for sharing our work publically
5. Great place for resources management, tables & charts offer good organization
2. Visual boards and templates helping with different verticals of the project like design, tech, growth.
3. Triggers and notifications to keep everything up-to-date
4. Webpage hosting for sharing our work publically
5. Great place for resources management, tables & charts offer good organization
Notion : An all-in-one productivity platform I use daily for work and personal organization.
What do you like best about the product?
Notion has become a tool I use almost every day because it centralizes so many of my tasks and projects in one place. Its ease of implementation made it quick to set up, and I now rely on it for project management, content planning, documentation, team collaboration, personal goal tracking, and even habit monitoring. The ease of integration with apps like Slack, Google Calendar, and other productivity tools helps streamline workflows, reducing the need to switch between multiple platforms. I also like that Notion is highly customizable—from databases to content calendars—and its frequent updates show that the team listens to user needs. Customer support has also been responsive whenever I’ve reached out, which adds to the confidence in using it as my go-to productivity hub.
What do you dislike about the product?
Although I use Notion frequently, the learning curve can be steep for new users, and it may take time to fully unlock its potential. The mobile app experience is not as smooth as the desktop version, especially when handling large or complex databases. While integrations exist, I feel some could be more advanced and automated. Additionally, performance can slow slightly with heavy data use in team settings. Still, these are minor drawbacks compared to the value I get from using Notion on a daily basis.
What problems is the product solving and how is that benefiting you?
Notion has helped us solve multiple productivity challenges by providing a single platform for project management, meeting notes, and knowledge sharing. Earlier, these tasks were scattered across different tools, making collaboration and tracking progress difficult. With Notion, our projects are now organized in structured databases, tasks are clearly assigned, and deadlines are easier to follow. Meeting notes can be instantly documented, shared with the team, and linked back to relevant projects, which reduces miscommunication. Having everything in one place has improved team alignment, reduced time spent searching for information, and increased overall efficiency.
Love Notion
What do you like best about the product?
Search is super powerful, especially since it searches my company content and my personal content at once
What do you dislike about the product?
Can't think of anything in particular. Maybe better folder organization
What problems is the product solving and how is that benefiting you?
Note-taking for each sales opportunity I'm tracking with
A Seamless Bridge Between Context and Code
What do you like best about the product?
I have found Notion AI to be a critical component of our team's workflow, and it's a tool I use multiple times throughout the work week. It provides a valuable connection between the high-level context of our conversations and the tangible deliverables we produce.
A key benefit has been its integration with Slack and GitHub. Setting up these integrations was a breeze, and I've found it very easy to use the tool to ask questions directly within our workflow. This functionality effectively bridges the gap between the discussions that occur in conversations and the code that is built from them. This eliminates the need to manually search through past communications, ensuring that the rationale and context for our decisions are always accessible.
Furthermore, its ability to quickly reference our internal help docs and tech specs has simplified the process of self-service learning. This has allowed me and my colleagues to efficiently trace project processes and the history of our work without having to interrupt others for information.
Another significant factor is the quality of their customer support. Having access to a custom Notion Slack channel has been incredibly helpful; their team has been very responsive and knowledgeable.
In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
A key benefit has been its integration with Slack and GitHub. Setting up these integrations was a breeze, and I've found it very easy to use the tool to ask questions directly within our workflow. This functionality effectively bridges the gap between the discussions that occur in conversations and the code that is built from them. This eliminates the need to manually search through past communications, ensuring that the rationale and context for our decisions are always accessible.
Furthermore, its ability to quickly reference our internal help docs and tech specs has simplified the process of self-service learning. This has allowed me and my colleagues to efficiently trace project processes and the history of our work without having to interrupt others for information.
Another significant factor is the quality of their customer support. Having access to a custom Notion Slack channel has been incredibly helpful; their team has been very responsive and knowledgeable.
In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
What do you dislike about the product?
While Notion AI is an indispensable tool, there is room for it to become even more powerful. I believe the next step would be for the AI to better understand and learn from our product data. Being able to customize the AI more towards our organization's specific needs would be a game-changer.
Ultimately, the ability to ask the AI business-related questions and have it provide data-driven answers would be the next step to truly transform our workflow.
In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
Ultimately, the ability to ask the AI business-related questions and have it provide data-driven answers would be the next step to truly transform our workflow.
In summary, Notion AI feels less like a passive tool and more like an active partner in our daily work. It provides clarity and context precisely when it is needed, making it an indispensable part of our workflow.
What problems is the product solving and how is that benefiting you?
Contextual knowledge about the business - it has helped me figure things out and self serve before having to ask a team or someone with that domain knowledge.
Even if Notion AI does not have the right answer, it is able to give me a starting point with context on what I should be asking.
Even if Notion AI does not have the right answer, it is able to give me a starting point with context on what I should be asking.
Streamline SOPs with User-Friendly Templates
What do you like best about the product?
I really enjoy how easy and intuitive Notion is to navigate; it's seamless and works as expected when arranging tasks. The pre-built templates save time by eliminating the need to start projects from scratch. I find the AI chat feature incredibly helpful for quickly finding answers within our extensive Notion setup.
What do you dislike about the product?
I would improve the AI chat. Although it is what I use the most, sometimes it takes a lot of questions for it to get me to a page. Sometimes, I don't want it to direct me to just the answer, but to the place where the chat got the answer from. I want to know where in Notion the AI bot found the answer. While the AI provides several different pages where I might find an answer, it's not always easy to locate the information. I would prefer it to be more straightforward.
What problems is the product solving and how is that benefiting you?
I use Notion to streamline training by providing a comprehensive SOP library, enhancing communication and learning without extra meetings.
Notion AI assistant Knowledge Management Review
What do you like best about the product?
I love how many different applications this incorporates into the search functionality. The knowledge management and the ability to digest all that information from hundreds of pages and articles is very helpful. I frequently use this to help support our customers. It is also very easy to use and mostly finds what I am looking for.
What do you dislike about the product?
The only issue I have using it is that the prompts have to be more specific than other AI tools. That may be due to the amount of information it is sifting through, but i mostly have to reprompt the assistant 2-3 times before getting the information I need.
What problems is the product solving and how is that benefiting you?
This is solving an issue that has plagued our support organization for over two decades. Searching the documentation that we have created over many years and condensing this down to a usable format.
Keeps my projects (and my brain) organized
What do you like best about the product?
Notion has been amazing for managing projects (both big and small). i love how flexible it is - tracking tasks, making dashboards, tables, timelines, etc. I can set things up in a way that actually makes sense for how we work. Its simple enough to get things together while powerful enough to build out complex systems when needed.
Its the best to keep things organized and searchable, If you're juggling multiple moving parts -- i really recommend notion
Its the best to keep things organized and searchable, If you're juggling multiple moving parts -- i really recommend notion
What do you dislike about the product?
For beginners, notion can be intimidating. That would be the biggest hurdle but once they start things can really take off. It can also be a bit slow to load or update pages in real time if you are working on a page simultaneously
What problems is the product solving and how is that benefiting you?
it helps me centralize everything in one place - tasks, timelines, responsibilities, references, etc. Rather than things being disjointed across email, slack, docs, spreadsheets -- its all connected so i can easily have everything in one spot and keep things aligned.
A solid AI assistant tool
What do you like best about the product?
It can dig through emails and documents quickly looking for whatever you're asking
What do you dislike about the product?
The results typically aren't the best and it won't scour through the entire base of info your company has
What problems is the product solving and how is that benefiting you?
I use Notion to help me locate information across our company
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