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Helpful for large research reviews
What do you like best about the product?
I really like the smart summaries and the fact that the navigation is pretty intuitive for Alphasense. The customer support team is really helpful, and always reaches out when there is a new feature that they are rolling out. I would say I usually use Alphasense at least 1-2 times a week if not more.
What do you dislike about the product?
I am not a huge fan of how laggy it can be sometimes, and at times it is difficult to download some documents.
What problems is the product solving and how is that benefiting you?
It solves having to dig through press releases and earnings for companies in my market intelligence search. It saves me time and I am also more efficient from using it.
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Easy-to-use, all-in-one platform that increases efficiency
What do you like best about the product?
It's a great platform that consolidates various sources of data, which is a massive time saver. The AI search & ability to export data/tables are also very helpful.
What do you dislike about the product?
Not entirely pleased with the new/recent rollout of vertical filters. I wish there were additional filtering options in the mobile app (e.g., sorting by custom date). Account support quality has slipped over the past couple of years, which has coincided with their (massive) growth.
What problems is the product solving and how is that benefiting you?
Efficiency issues is the main problem that AlphaSense has helped solve
Great tool for monitoring the competitive landscape from every perspective
What do you like best about the product?
Having different dashboards for monitoring competitive events whether they are company news, regulatory events, analysts' views or scientific publications is super helpful in ensuring we do not miss any important events.
What do you dislike about the product?
There are some minor improvements I would like to see in how the dashboards work, but the very responsive AlphaSense team has already taken note of that feedback.
What problems is the product solving and how is that benefiting you?
Keeping up-to-date with all developments in the competitive landscape. This allows us to ensure how our products could be positioned now and in the future.
Good for doing searches and trying to narrow down tables or charts
What do you like best about the product?
The ease with which you can get down to specific company documents.
What do you dislike about the product?
It sometimes just feels like a Google search.
What problems is the product solving and how is that benefiting you?
Ability to do a quick search on different topics (clinical trials or read-outs, for example).
Excellent resource for at-your-fingertips information
What do you like best about the product?
AlphaSense provides fast, reliable information. It helps make research more streamlined and saves me time in the process. The specific features and robustness of the AlphaSense platform set it apart from their competitors.
What do you dislike about the product?
One output they provide is called SmartSummaries, which summarize key themes in transcripts. These often take content out of context and inaccurately summarize the information. Other than this issue, most painpoints are quickly addressed or fixed with a call to customer support.
What problems is the product solving and how is that benefiting you?
Getting information quickly via one central solution.
Top research platform in the market
What do you like best about the product?
Alphasense is my one-stop-shop to search for business content across multiple sources. Its natural language search recognizes the synonyms and is unrivalled in finding what I actually want. AlphaSense is tightly integrated into my research workflow and I used the platform at a daily basis.
What do you dislike about the product?
I think that AlphaSense will become more useful if it also consolidates financial data on the companies.
What problems is the product solving and how is that benefiting you?
Before AlphaSense, my investment research process involves manual search on Google or through other sources. AlphaSense consolidates all of the sources and its search accuracy is much higher than Google.
Efficient platform that is a significant time saver, which great customer care
What do you like best about the product?
The ease of sourcing relevant compamny commentary on topics. The language recognition is very good. AlphaSense also rolled out some GenAI touches really quickly, like the smart summaries which are very good in my opinion. Also, the customer care is great with very fast responses. I use Alphasense several times a week. Implementation/integration is very straight forward as it is simply a login to their website platform.
What do you dislike about the product?
Not dislikes per se, but some things I dont find that useful are; 'expert calls' which rarely seem to have the level of detail i would find helpful. I also don't find the 'sentiment' measures very helpful. But perhaps it better suits other users.
What problems is the product solving and how is that benefiting you?
Time required to find and collate inustry commentary on topics of interest
Excellent research platform continuing to expand offerings
What do you like best about the product?
AlphaSense provides a concise platform that has all the information I could possibly need all in one place. From research, to transcript, filings and general industry news, I am able to find anything I need and more quickly and concisely. The AI tools for keyword searches is incredibly accurate and often generates associated results I had not thought of searching for. I find the daily notification emails I've customized to be a great way to ensure I don't miss any relevant industry news. And then finally, whenever I encounter an issue (more often when I don't know how to perform a certain search), the support team is quick to respond and extremely knowledgeable.
What do you dislike about the product?
To be honest, the hardest part is just the vast accessibility of the information. You need to be thoughtful in your search to ensure you don't go down a tangential rabbit hole (which happens frequently). The two downsides to the program is the lack of an ability to auto-generate a PIB or other single document of consolidated information on public companies for senior leaders. Additionally, not having a more interactive SEC filing program that allows me to look across quarter / years / similar filings means that I have to maintain a separate subscription with Bamsec. That said, the we've been notified that AlphaSense is working to develop both these features.
What problems is the product solving and how is that benefiting you?
As an investor relations and strategy professional, I use AlphaSense on a daily basis to monitor market sentiment, street analysis and competitor actions. Without AlphaSense, I would not be able to maintain a pulse on investors for our company nor would I be able to generate competitive insights for senior management and our board. Having all the reasearch tools I need in one place makes searches and data aggregation extremely easy.
Smart summaries and in-depth analysis
What do you like best about the product?
Ease of use
Features
Ease of Implementation
Customer Support
Frequency of Use
Features
Ease of Implementation
Customer Support
Frequency of Use
What do you dislike about the product?
Ease of Integration
Frequency of Use
Lot of content
Frequency of Use
Lot of content
What problems is the product solving and how is that benefiting you?
Real time updates which saves a lot of time
Summary Strengths and Customer Service Struggles
What do you like best about the product?
he portal impresses with its ability to provide quick and digestible news summaries, coupled with a visually appealing and user-friendly interface. Navigating through information is seamless, making it an efficient tool for staying updated on current events.
What do you dislike about the product?
The platform falters in source transparency, offering abstracts without clear indication of the news article origins. Furthermore, the sellers' meeting set unrealistic expectations, and the initially proactive account manager became less responsive post-implementation, adopting an overly sales-aggressive approach. These issues highlight areas for improvement in the portal's credibility and customer service consistency.
What problems is the product solving and how is that benefiting you?
summarizing the news and MIA activities
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