ShareFile

What do you like best about the product?

I use Progress ShareFile to securely share, store, and access business documents with my team. It makes file sharing simple and secure. Secure file sharing helps protect sensitive documents while making it easy to collaborate with colleagues and clients. I like its secure file sharing, easy-to-use interface, and the ability to access and manage documents from anywhere. The intuitive interface makes it simple to upload, organize, and access files quickly, saving time and improving productivity. The initial setup was straightforward, and we were able to start using it quickly with minimal configuration.

What do you dislike about the product?

I find the interface could be more intuitive, and I notice file uploads can occasionally be slower than expected. Improving performance and navigation would make the experience even better.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile to securely share and access files without email size limits, improving collaboration and saving time. Its intuitive interface and secure file sharing make managing documents simple and boost productivity.

What do you like best about the product?

I like how easy it is to securely share and manage files using Progress ShareFile. It's simple to use, reliable, and makes collaboration more convenient. The initial setup was mostly easy, and it was straightforward to get started. The team was able to learn the basics without any difficulty. I also use it alongside tools like Microsoft Office, Outlook, and Teams, which works well for my needs. Additionally, we switched to Progress ShareFile for better security and easier file management.

What do you dislike about the product?

I think the speed and ease of navigation could be improved. Sometimes I find it takes a little more time to locate files or complete some activities.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile to securely share and manage files, especially sensitive documents. It simplifies file management, enhances security, and makes collaboration more convenient.

What do you like best about the product?

I mainly use Progress ShareFile to send and receive important documents securely. It's simple to use, and I like that I can access my files whenever I need them. One of the biggest problems it solves for me is secure file sharing, allowing me to send important documents without worrying about security, which is much more convenient than using email attachments. It makes sharing and managing files easy and keeps everything organized. I like how dependable the platform is. I get the most value from its secure file sharing and document management features.

What do you dislike about the product?

I find the interface in some areas requires a few extra clicks to find certain settings.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile for secure file sharing and document management. It solves the problem of secure file transmission and is more convenient than email attachments. It simplifies file sharing, keeps everything organized, and the platform is dependable.

What do you like best about the product?

Nothing. It used to be an okay service when it was created and managed by Citrix. Not anymore

What do you dislike about the product?

This company does not have any moral or ethical principles or any common sense at all.
It starts with me subscribing to the premium package at $85 per month on a monthly basis, month to month. I enter the credit card and get the access and start designing my company's branding.

The next thing is I receive an invoice for $936, which is the annual subscription, which I never subscribed to. I start communicating with their support and I'm shocked to discover that their support neither cares nor even understands what the problem is.
They all are sitting in Bangalore, India, where the time of people is worth zero. They say, "Well we reviewed your account and it looks like it was billed an annual subscription price." Well duh, I kind of know that but how did you dare to charge my card and issue a fraudulent invoice for an annual subscription when I only offered you $85 per month on a month-by-month basis?
Then I escalated to their Legal and Sales department and it takes them a long time to even understand what the problem is. After long exchanges that lead nowhere, what it ends up being is that the India-based support sends me an email that we refunded your $936 and we also canceled your account. I spent a tremendous amount of time creating the branding and the look and feel for my clients. A tremendous amount of time, tremendous investment, and this is all lost. No apologies, no compensation offered, nothing. I've never worked with a company that is supposedly a publicly traded company with such a extreme incompetence, no common sense, no decency, no ethics.

What problems is the product solving and how is that benefiting you?

It is supposed to be solving the data room need but since they can't even onboard you, it's not benefiting me in any way, shape, or form.

What do you like best about the product?

I use Progress ShareFile because I need a secure way to manage file permissions, share documents with my team, and connect everything with some of the other systems we already use. At first, I thought it would just be another cloud storage platform, but it turns out it offers a lot more than I expected. One of the features I rely on the most is Data Rooms along with the advanced permission controls. We work on projects where different people need different levels of access, so it's reassuring to know exactly who can view, download, or edit each file. I also like the direction they've taken with document automation and approval workflows. Those features feel like a natural extension of the platform instead of something that was added just because every software company is trying to add more features.

What do you dislike about the product?

The only thing I'd mention is the pricing. If you're actually using the security features, permission controls, document workflows, and everything else it offers, it's pretty easy to see where the money goes. But if all you need is somewhere to store files, there are definitely cheaper alternatives. For me, though, it's the extra features that make it worth paying for. They save us time, keep everything organized, and give us a lot more control over how we share documents.

What problems is the product solving and how is that benefiting you?

Besides writing code, I also end up handling everything that comes with a project: installation guides, architecture diagrams, temporary credentials, technical documentation, handoff notes, and all the files the client or support team will eventually need. That's where ShareFile really earns its place in our workflow. We keep a dedicated folder for every project, and when it's time to hand everything over, I just share a single link instead of sending a bunch of attachments. The best part is that if I need to update a document or add something a few days later, I just upload it and keep going. Everything stays in one place, so there's never any confusion about where the latest version is. After working this way across several projects, it's become a natural part of how we work. Our team stays organized, clients always know where to find what they need, and we spend a lot less time dealing with documents and a lot more time focusing on the actual project. It's one of those improvements that doesn't seem like a big deal at first, but once you get used to it, you really don't want to work any other way.

What do you like best about the product?

I like how documents can be saved by different people, and how easy they are to review afterward.

What do you dislike about the product?

The links expire and you cannot open them in admin

What problems is the product solving and how is that benefiting you?

Sending out secure documents to clients and tracking they have received

What do you like best about the product?

allows us to safely send encrypted documents to coworkers and clients

What do you dislike about the product?

sometimes the link doesnt work for certain carriers - blocked by their IT fiorewall

What problems is the product solving and how is that benefiting you?

allows us to share docs safely

What do you like best about the product?

Secure, user friendly and highly rate document collaboration platform

What do you dislike about the product?

Performance issues, cost and syncing issues

What problems is the product solving and how is that benefiting you?

Large file transfer

What do you like best about the product?

It’s user-friendly and secure, which helps me feel confident that my information stays protected. I also like being able to track updates, such as when the document was opened and viewed by the client. It saves me from using so much paper, which is a big plus.

What do you dislike about the product?

Sometimes I run into errors, and the loading time can be slow, especially when I’m working with a large file.

What problems is the product solving and how is that benefiting you?

It’s reliable for sending files securely, and it helps cut down on paper use.

What do you like best about the product?

Strong security without friction — easy to use, but with encryption and permissions built in
Great for client work — simple file requests, approvals, and sharing with outsiders
Reliable integrations — fits smoothly with tools like Microsoft 365

What do you dislike about the product?

File management issues, pricing, performance turnaround, not intuitive

What problems is the product solving and how is that benefiting you?

It addressed key issues like client collaboration problems, workflow, security. Reduced manual effort, enhanced document processing and collection, enhanced security.