ShareFile

What do you like best about the product?

I like that Progress ShareFile is secure and easy to use, which gives me confidence that important files are protected and only accessible to the right people. It's simple to upload, share, or manage documents without complicated steps, and it makes it easy to store files, access them, and share documents. The initial setup is straightforward and very easy.

What do you dislike about the product?

Nothing so far I love everything about it

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile for secure file sharing, storing documents, and collaborating with colleagues. It solves issues with secure file sharing, document storage, and collaboration. Its ease of use makes it simple to upload, share, or manage documents without complicated steps.

What do you like best about the product?

I use Progress ShareFile to securely share, store, and access business documents with my team. It makes file sharing simple and secure. Secure file sharing helps protect sensitive documents while making it easy to collaborate with colleagues and clients. I like its secure file sharing, easy-to-use interface, and the ability to access and manage documents from anywhere. The intuitive interface makes it simple to upload, organize, and access files quickly, saving time and improving productivity. The initial setup was straightforward, and we were able to start using it quickly with minimal configuration.

What do you dislike about the product?

I find the interface could be more intuitive, and I notice file uploads can occasionally be slower than expected. Improving performance and navigation would make the experience even better.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile to securely share and access files without email size limits, improving collaboration and saving time. Its intuitive interface and secure file sharing make managing documents simple and boost productivity.

What do you like best about the product?

I like how easy it is to securely share and manage files using Progress ShareFile. It's simple to use, reliable, and makes collaboration more convenient. The initial setup was mostly easy, and it was straightforward to get started. The team was able to learn the basics without any difficulty. I also use it alongside tools like Microsoft Office, Outlook, and Teams, which works well for my needs. Additionally, we switched to Progress ShareFile for better security and easier file management.

What do you dislike about the product?

I think the speed and ease of navigation could be improved. Sometimes I find it takes a little more time to locate files or complete some activities.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile to securely share and manage files, especially sensitive documents. It simplifies file management, enhances security, and makes collaboration more convenient.

What do you like best about the product?

I mainly use Progress ShareFile to send and receive important documents securely. It's simple to use, and I like that I can access my files whenever I need them. One of the biggest problems it solves for me is secure file sharing, allowing me to send important documents without worrying about security, which is much more convenient than using email attachments. It makes sharing and managing files easy and keeps everything organized. I like how dependable the platform is. I get the most value from its secure file sharing and document management features.

What do you dislike about the product?

I find the interface in some areas requires a few extra clicks to find certain settings.

What problems is the product solving and how is that benefiting you?

I use Progress ShareFile for secure file sharing and document management. It solves the problem of secure file transmission and is more convenient than email attachments. It simplifies file sharing, keeps everything organized, and the platform is dependable.

What do you like best about the product?

Nothing. It used to be an okay service when it was created and managed by Citrix. Not anymore

What do you dislike about the product?

This company does not have any moral or ethical principles or any common sense at all.
It starts with me subscribing to the premium package at $85 per month on a monthly basis, month to month. I enter the credit card and get the access and start designing my company's branding.

The next thing is I receive an invoice for $936, which is the annual subscription, which I never subscribed to. I start communicating with their support and I'm shocked to discover that their support neither cares nor even understands what the problem is.
They all are sitting in Bangalore, India, where the time of people is worth zero. They say, "Well we reviewed your account and it looks like it was billed an annual subscription price." Well duh, I kind of know that but how did you dare to charge my card and issue a fraudulent invoice for an annual subscription when I only offered you $85 per month on a month-by-month basis?
Then I escalated to their Legal and Sales department and it takes them a long time to even understand what the problem is. After long exchanges that lead nowhere, what it ends up being is that the India-based support sends me an email that we refunded your $936 and we also canceled your account. I spent a tremendous amount of time creating the branding and the look and feel for my clients. A tremendous amount of time, tremendous investment, and this is all lost. No apologies, no compensation offered, nothing. I've never worked with a company that is supposedly a publicly traded company with such a extreme incompetence, no common sense, no decency, no ethics.

What problems is the product solving and how is that benefiting you?

It is supposed to be solving the data room need but since they can't even onboard you, it's not benefiting me in any way, shape, or form.