Sublime Email Security Platform
Advanced email protection has enabled us to safeguard partners and reduce costly phishing risks
What is our primary use case?
Our main use case is two-fold. Primarily, as a channel partner, our core focus is channel enablement. We actively pitch, demonstrate, and distribute Sublime Security to our partner network, who then deploy it for end-user organizations. Secondarily, we 'drink our own champagne' by running it internally to protect our own business communications.
When we position it to our partners, we frame it as an advanced email security platform. It goes far beyond traditional junk filtering by actively hunting the sophisticated threats that bypass native defenses—specifically Business Email Compromise (BEC), CEO fraud, invoice scams, fake login pages, and malware attachments.
How has it helped my organization?
As a distributor, the positive impact for us is measured by how well the product performs for our partners and their end-users. Sublime Security has been a major positive because it perfectly fits our criteria for 'best-in-breed' solutions. Specifically, it delivers strong ROI, saves employee time, and significantly reduces risk exposure by preventing expensive breaches. Because it checks all these boxes, we've been able to successfully enable our partners across all our regions to confidently take it to market.
Another major positive is its deployment model. In today's cybersecurity landscape, 'rip-and-replace' is a massive hurdle for buyers. Sublime works flawlessly with existing tools, enhancing a customer's current stack rather than forcing them to rebuild it.
What is most valuable?
The standout features of Sublime Security revolve around its ability to catch advanced threats that bypass native defenses. Specifically, it excels at blocking malware attachments and stopping Business Email Compromise (BEC), such as CEO fraud and invoice scams.
A major advantage is its fast time-to-value because it isn't a rip-and-replace solution. Instead, it acts as a 'smarter layer' that enhances existing protections like Microsoft 365 or Google Workspace. While native security catches the obvious junk, Sublime uses flexible, customizable detection logic to catch the highly sophisticated attacks that easily slip through standard filters.
Finally, the platform gives you deep visibility and fast search capabilities across all email activity. Without a tool like this, investigations take far too long, and teams lack visibility into what actually breached the inbox. Sublime solves this by offering rapid detection, automated response actions, and the ability to quickly remove malicious emails in bulk.
What needs improvement?
Based on the feedback we receive from our partners and their end-users, there are two main areas for improvement: the learning curve and pricing for smaller organizations. First, while the platform is incredibly powerful, it isn't simply 'plug-and-play.' Security teams need to invest time into learning the product to extract its full value.
Second, the cost can feel a bit steep for small-to-medium-sized businesses (SMBs). However, we always caveat this by looking at the ROI: a single breach could put a small company completely out of business. While the upfront cost might seem high to them, preventing just one catastrophic breach means the tool instantly pays for itself.
For how long have I used the solution?
I have been using the solution for eighteen months.
What other advice do I have?
On a scale of one to ten, I rate Sublime Security a nine out of ten because I believe there are a couple of negatives regarding scalability for catering to enterprise and small to medium enterprises. Additionally, the product requires a learning phase, and it is not readily usable right away.
Sublime Security merits this rating because of a couple of changes that need to be addressed. If it catered to both small and enterprise businesses on a pricing scale, it would receive a ten, but it is not far away.
Effortlessly Blocks Malicious Emails, Saves Time
Robust Malware Protection with Seamless Setup
Flexible Detection Rules with Sublime Email Security
Powerful and Intuitive Email Security Solution
Accurate Out of the Box, Transparent Detections, and Powerful Automations
AI-Powered Email Security with Deep Detection Insights and Granular Control
Advanced Threat Protection with Stellar Support
Easy Setup and Flexible Customisation, Though a Few Rough Edges
- Helpful customer success & customer support team
- Good amount of flexibility and customisation options due to the inherent transparency of the platform
- Slightly more false positive than competitors
- Delay on planned features