Vertex 3D Visualization Platform
Vertex SoftwareReviews from AWS customer
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Great Add-On Tools, But Certificate Center Needs Broader Support
What do you like best about the product?
Vertex content + Add on tools it offers (Certificate center + Vertex returns)
What do you dislike about the product?
Some feature gaps like certificate center does not support lower level jurisdictional certificates
What problems is the product solving and how is that benefiting you?
Indirect tax determination
Master data gaps
Reporting
Exemption certificate center
Foreign registration
Master data gaps
Reporting
Exemption certificate center
Foreign registration
Vertex Review
What do you like best about the product?
The way all employees go above and beyond to help customers.
What do you dislike about the product?
the level of training required to use the application to it's full potential.
What problems is the product solving and how is that benefiting you?
compliance process, managing exempt customer accounts and or transactions.
Reliable Tax Calculations, but Notice resolution and Compliance File Need Improvement
What do you like best about the product?
The reliability of tax calculations and that the product is pretty easy to use.
What do you dislike about the product?
The tax notice portal and complexity of the tax compliance file.
What problems is the product solving and how is that benefiting you?
This tool helps us stay up to date with ongoing tax changes, ensures we handle compliance efficiently and effectively, and takes the burden off our team by managing the processing of numerous returns.
Excellent Robust Tool
What do you like best about the product?
Very Robust, lots of Tools, and excellent customer service
What do you dislike about the product?
Would be great to have all the instances as one login and you select the instances that you want to access. too easy to lock up if I forget my password
What problems is the product solving and how is that benefiting you?
Tax Calculation and reporting for compliance purposes.
Comprehensive Tax Solution with Reliable Compliance, but Support Needs Improvement
What do you like best about the product?
Comfort and confidence knowing that current tax rules and regulations are being followed. One stop shop -- returns, calculations, rate infomariton.
What do you dislike about the product?
Can be challenging to troubleshoot issues. Support cases are tough to keep track with
What problems is the product solving and how is that benefiting you?
Keeping up with current tax rate information. Easy monthly reporting that ties to our invoicing
Great Low-Code Features, But SAP Integration Needs Improvement
What do you like best about the product?
The low code no code aspect of it. Vertex is very user friendly.
What do you dislike about the product?
Using Accelerator with SAP, configuration and data mappings; this doesn't feel very user friendly. A little clunky and no explanation of "if you make this change, it will affect this and this", the downstream effects.
What problems is the product solving and how is that benefiting you?
It's helping with expanding business and the new tax law that comes with it.
Real-Time Tax Updates Shine, But MDU Clarity Needs Improvement
What do you like best about the product?
The real time updates of tax rates and tax law and the flexbility of reporting.
What do you dislike about the product?
Understanding what's in MDUs and updates that are needed to my system can sometimes be difficult to understand and know the priority.
What problems is the product solving and how is that benefiting you?
Vertex solved manual tax rate updates and allowed us to tax invoice level adjustments have have more accurate assessment of beverage taxes.
Senior Tax Analyst
What do you like best about the product?
I actually love the consultants Vertex provides. They are really knowledgeable and have been able to solve our problems.
What do you dislike about the product?
When I am looking at returns, scrolling down the return is so slow it takes a lot of time.
What problems is the product solving and how is that benefiting you?
Filing our high amount of returns accurately
Efficient Tax Filing, But Rounding Issues Need Improvement
What do you like best about the product?
The ability for it to create the tax returns and EDI for direct transmission.
What do you dislike about the product?
The penny rounding issues and when certain cities do not round in VITR but round on the city website.
What problems is the product solving and how is that benefiting you?
Help to file consumer use tax returns.
Versatile Solutions for Every Business Need
What do you like best about the product?
What I love best about Vertex is that there are so many options to choose from no matter what the situation any company is facing
What do you dislike about the product?
There was nothing that I didn't dislike about Vertex
What problems is the product solving and how is that benefiting you?
Vertex is solving problems on the daily for our team when we get weird errors such as our monthly uploads
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