LinkSquares CLM

What do you like best about the product?

The platform is user-friendly, making it easy to search, generate reports, upload documents, and maintain contract records.

What do you dislike about the product?

LinkSquares saves me a lot of time searching contracts, but the biggest frustration has been the organization and quality of the documents loaded into it, rather than the functionality of the tool itself.

What problems is the product solving and how is that benefiting you?

LinkSquares has significantly improved our contract management process and saved me a considerable amount of time when searching for agreements and contracts.

What do you like best about the product?

What I like best about LinkSquares is that LinkSquares allows me to monitor all of our contracts in a single platform without my needing to spend hours entered all of the relevant contract details into Analyze. I also enjoy the ability to generate reports, which are generally easy to customize, that I can allow others in the company to utilize (without having to worry about them seeing contracts their role(s) to not allow them to view.

What do you dislike about the product?

The only downside to LinkSquares is that we never fully utilized the pre-contract side of it Finalize. To be clear, I like Finalize and would prefer that we utilize it, so that all of our pre-contract work came out of a centralized location, but the company has not moved in that direction.

What problems is the product solving and how is that benefiting you?

LinkSquares allows me to upload contracts and only have to enter a couple of fields of information (and double check that the AI got all of the information correct. Before LinkSquares I had to enter every one of what would be called a Smartfield manually (on our previous Contract Management Platform) and that could take over an hour for larger contracts. Now entering all of the information into a contract in LinkSquares takes at most 10-15 minutes, and usually around 5 minutes. In addition, I can utilize the task system to send myself reminders of Contract Renewals to ensure timely renewal confirmation.

What do you like best about the product?

LinkSquares works really well for my day-to-day contract management tasks. It’s user-friendly and straightforward to navigate. The LS support team is helpful and responds to my questions quickly whenever I reach out.

What do you dislike about the product?

There are no significant downsides. That said, it would be easier if I didn’t have to toggle back and forth when I need to obtain counterparty signatures while routing a document.

What problems is the product solving and how is that benefiting you?

At this time, there are no outstanding issues that haven’t already been addressed and resolved.

What do you like best about the product?

It is easy to learn to use. Very easy to find what you are looking for when searching. The flexibility with the reports and dashboard provides helpful insight

What do you dislike about the product?

On Finalize clicking on an agreement opens a new tab so after a while a bunch of browser tabs are open. You can't edit a template in the app, you have to download the Word doc and make the edits and reupload it

What problems is the product solving and how is that benefiting you?

Having a centralized repository for contracts that is easy to search makes it easier to find an agreement when needed. Finalize helps track work in terms of what is pending and the status and you are not "forced" to use it a certain way there is flexibility

What do you like best about the product?

Support by our act manager and LS as a whole. The ease in using the platform is amazing! If you make an error, it is easy to correct in process or after you submitted the contract. The support library is great for new users. The price points are good with what content is provided as well.

What do you dislike about the product?

Honestly, the only downside is that our company users should be cognizant of what they can do with it. I believe more internal training would help them.

What problems is the product solving and how is that benefiting you?

Our account manager is always reviewing our usage account and suggesting ways that LS can assist in the process. We are very specialized in what and how we go about the contract protocols. New ways to enhance and refine the given tools is important and appreciated.

What do you like best about the product?

What I like most about LinkSquares is that it helps streamline contract drafting, reviewing, and document management. It makes it easier to access agreements, track contract status, manage approvals, and maintain a repository of documents. This improves efficiency, keeps the legal workflow organised, and makes it easier to find and manage contracts when needed.

What do you dislike about the product?

I haven’t experienced any major issues, and it has been helpful in keeping our contract workflows organised and efficient.

What problems is the product solving and how is that benefiting you?

From drafting and reviewing documents to tracking approvals, organising legal records, and maintaining visibility into ongoing requests, the platform brings multiple tasks into one place. It reduces the need for manual tracking, makes collaboration easier, and helps us stay organised.

What do you like best about the product?

I like the tracking portion of LinkSquares as it helps in streamlining CLM and communication between business teams. The entire CLM process through Finalize is pretty intuitive. I appreciate how everything is interconnected via Salesforce and other platforms, allowing me to easily communicate and streamline daily tasks.

What do you dislike about the product?

I feel like more AI functionality in both Analyze and Finalize could go a long way. I think having group instructions be carried out by an AI agent through Analyze, like telling an AI agent what you want to do and then having them do it, would be incredibly helpful. It took some time to update historical and legacy processes, but we are in the process of being up and running seamlessly.

What problems is the product solving and how is that benefiting you?

I find LinkSquares streamlines CLM and communication between business teams, integrates well with Salesforce, and helps track and streamline operations.

What do you like best about the product?

The tools for building templates are helpful. The UI makes it friendly to build what I'm trying to do within the confines of the system. It's decently fast, though it cant always do everything I'm looking for. The Integration with Docusign has been helpful, and I've seen ROI in time saving. Support is always fast to try to help. While I haven't used any yet, I look forward to the AI tools and additional supports from the artificial intelligence.

What do you dislike about the product?

The template limitations are definitely limiting. I've been able to make things work, just not always in the way I was originally hoping to structure the task.

What problems is the product solving and how is that benefiting you?

Its a good contract repository. While the template questionnaire isn't perfect, it is still a great help and time saver.

What do you like best about the product?

How streamlined it makes the contracting process for our group.

What do you dislike about the product?

That there is not a place where you can easily see all the contracts you were mentioned in the chat for or have outstanding tasks for. Therefore, if someone wants to go in and easily see what they have to do at that moment, almost like a dashboard telling you here is what needs your attention.

What problems is the product solving and how is that benefiting you?

It helps a lot with reporting and uses AI to easily find clauses in contracts such as COLA or PGs.

What do you like best about the product?

A key upside of LinkSquares is that it is easy to configure and manage internally without having to repeatedly go back to the vendor or rely on IT for routine changes. Legal teams can independently maintain the system as needs evolve, which supports long-term sustainability, flexibility, and ownership.

The platform allows Legal to organize tasks and workflows in a structured way, helping ensure that key steps are not missed and that responsibilities are clearly assigned. This supports consistency across contracts and reduces reliance on informal tracking methods (e.g., email or spreadsheets).

Importantly, LS enables clear approval and sign-off controls, creating defined review checkpoints and an auditable record of authorization. This strengthens internal controls and governance, particularly in regulated environments where documentation and accountability are critical.

From a systems perspective, integration is relatively straightforward, making it easier to connect LS with existing tools and workflows without heavy customization or disruption.

In terms of cost, pricing is generally reasonable for the value delivered, particularly given the time savings and risk mitigation benefits. That said, document storage fees could benefit from further refinement, especially for organizations with large or rapidly growing contract repositories.

A notable strength of LS is the quality of support—not only during initial implementation, but on an ongoing basis. The support team is responsive, knowledgeable, and proactive, and there is a clear willingness to take customer feedback seriously. This ongoing engagement helps ensure the platform continues to evolve in ways that reflect real-world legal and operational needs.

Finally, LS’s continued move toward deeper AI integration is particularly compelling. The expansion of AI-driven contract intelligence, analytics, and automation represents a meaningful value add and positions the platform well for future legal operations and compliance needs.

Bottom line: LS empowers Legal to manage its own system, organize work efficiently, integrate easily with existing tools, and enforce disciplined approval and sign-off practices—supported by strong ongoing vendor partnership and increasingly sophisticated AI-driven capabilities that enhance long-term value.

What do you dislike about the product?

While LinkSquares provides useful structure around contract-related workflows and approvals, its ability to manage the broader range of day-to-day legal tasks is limited. Legal teams are routinely asked to perform work beyond contracts, such as conducting legal research, preparing memoranda or correspondence, responding to ad hoc document requests, and providing informal guidance. Ideally, Legal would benefit from a single, unified solution to track, manage, and report on all legal work—contracts, research, tasks, and advisory requests—within one platform. Today, LS does not provide a comprehensive way to capture, track, and report on this broader scope of work, resulting in a significant portion of Legal’s effort remaining invisible.

In addition, while standard reporting supports contract visibility, advanced reporting and analytics are somewhat constrained. There is limited ability to aggregate workload across different types of legal activities or to quantify effort beyond contract review. This makes it more difficult to clearly demonstrate Legal’s operational value, assess capacity, and make data-driven decisions regarding team structure, staffing levels, and resource allocation.

Finally, although pricing is generally reasonable for the value delivered, document storage fees can become a consideration as contract volumes grow. For organizations with large legacy repositories, ongoing acquisitions, or long-term retention requirements, these costs can add up over time and require closer management.

Bottom line: LS excels at contract intelligence, but expanded support for unified legal workflow management, deeper workload analytics, and improved cost scalability would materially enhance its ability to reflect the full scope and value of the Legal function.

What problems is the product solving and how is that benefiting you?

LinkSquares helps address several core business problems related to contract management and operational efficiency. Most importantly, it provides clear visibility into executed contracts by centralizing agreements and making key terms easily searchable, which allows Legal and business stakeholders to quickly understand contractual rights, obligations, risks, renewal timelines, and notice requirements. LS also helps establish and manage a more consistent contract process by introducing structure around review, approvals, and sign-off, reducing reliance on informal workflows and manual tracking while strengthening internal controls. In addition, the platform supports basic reporting and analytics that enable Legal to surface contract-related insights for audits, compliance reviews, and business planning, representing a meaningful improvement over ad hoc or spreadsheet-based reporting. Finally, LS reduces friction between Legal and the business by enabling greater self-service access to contract information, freeing Legal to focus on higher-value advisory work rather than document retrieval.