DataDome Ad Protect
DataDomeReviews from AWS customer
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Reliable Protection with Strong Support and Smooth Performance
What do you like best about the product?
DataDome is a highly effective bot protection solution that delivers strong, real-time security with low false-positive rate without disrupting legitimate users, which has been critical for maintaining both security and a smooth customer experience.
The intuitive dashboard provides clear visibility into traffic and threats, making monitoring and reporting straightforward.
We highly appreciate the attentive and knowledgeable Datadome team. From setup to ongoing questions, their responsiveness and support have been top-tier.
The intuitive dashboard provides clear visibility into traffic and threats, making monitoring and reporting straightforward.
We highly appreciate the attentive and knowledgeable Datadome team. From setup to ongoing questions, their responsiveness and support have been top-tier.
What do you dislike about the product?
If we had to mention one downside, it would be that the initial setup and fine-tuning can take a bit of effort, especially for more complex environments. However, once everything is properly configured, the platform runs smoothly and requires minimal ongoing maintenance.
What problems is the product solving and how is that benefiting you?
Protects from malicious automated traffic and unauthorized scraping, which has been greatly reduced after implementing Datadome solutions.
Excellent Bot Protection with Personalized Support
What do you like best about the product?
I like that DataDome does a good job preventing DDOS and scraping attacks on our website, and I was impressed with how well their models detect malicious traffic. I appreciate the three bot prevention mechanisms, which are less to more invasive depending on the threat levels, and the really nice bot protection experiences like interstitial, slide captchas, and hard blocks. The onboarding process was very nice, and our customer support rep is diligent in getting things up and running. Tuning alerts is something they've been very helpful with. The initial setup was very straightforward, and they came up with a custom solution to transfer from one vendor to another without dropping bot protection.
What do you dislike about the product?
We tried their other products, such as Login Protect, and found it did not do a great job with our company's use case. For Bot Protect, while they do a good job with general traffic, there was at least a month or two where we had to comb our own traffic and find spikes, and inform them about it. Ultimately, they don't really understand your traffic, or how people use your website and need a lot of guidance and personal investment to make sure it's working well, but it's generally worth the effort.
What problems is the product solving and how is that benefiting you?
I find DataDome effectively prevents DDOS and scraping attacks on our website. Their models detect malicious traffic well, providing user-friendly bot protection like interstitials and captchas. Tuning alerts has been straightforward with their diligent support.
Very Convenient UI and Easy Configuration
What do you like best about the product?
Very convenient UI, easy to configure things
What do you dislike about the product?
You need to learn a lot in first time using it, not easy to onboard
What problems is the product solving and how is that benefiting you?
Catching malicious attacks and its important tool for us.
Easy Deployment, Seamless Integration, and Strong Visibility Into Threats
What do you like best about the product?
The platform is also easy to deploy and integrates well across websites, apps, and APIs, giving consistent protection across all channels. On top of that, the visibility and analytics it provides make it easy to understand traffic patterns and respond quickly to emerging threats.
What do you dislike about the product?
One downside of DataDome is that its strict bot detection can occasionally impact legitimate users, leading to false positives and added friction if not carefully tuned.
What problems is the product solving and how is that benefiting you?
DataDome is solving the problem of malicious bot traffic—such as scraping, credential stuffing, and automated attacks—that can impact site performance, security, and customer experience. By filtering out this traffic in real time, it protects our platforms from abuse, reduces the risk of account takeovers, and helps maintain fast, reliable service for genuine users.
Effective Bot Protection with Room for Improvement
What do you like best about the product?
I like that DataDome has a dashboard that's really straightforward to use, especially when comparing it to some of the competitors. I also appreciate the security capabilities of their product for bot protection, which are pretty competent with competitive pricing. Additionally, the initial setup was fairly straightforward, and they offer modules to integrate with most major languages and frameworks, making it pretty easy.
What do you dislike about the product?
I guess the primary problems with DataDome are that they seem not responsive enough to changes. We have multiple situations where we were waiting for certain improvements and those improvements took a really long time to be implemented.
What problems is the product solving and how is that benefiting you?
DataDome helps us keep bots from registering on our platform. It's more accurate in identifying bot registrations compared to our previous solution.
Quick Support, But Bot Blocking Feels Too Reactive
What do you like best about the product?
The are quick to respond whenever called up on.
What do you dislike about the product?
I feel like they are too reactive about bot blocking, and not proactive enough
What problems is the product solving and how is that benefiting you?
I work in travel which has endless amount of scraping travel prices. Datadome helps to block that traffic.
High Efficiency, Low False Positives, and Excellent Support
What do you like best about the product?
High technical efficiency, very low false-positive rate, high availability, high technical skills from the TAM and support teams.
What do you dislike about the product?
None.... ah of course the solution comes with a price but that's a common issue on SaaS platform ;)
What problems is the product solving and how is that benefiting you?
DataDome is used to block non legitimate traffic coming from bot scrapping and automatedvulnerability scanners
Easy to implement and maintain, with a user-friendly interface and fast support
What do you like best about the product?
It is a tool that does not require constant interaction, easy to implement and even easier to maintain. There are no performance issues and it has a user-friendly interface. Support is quick when needed.
What do you dislike about the product?
We couldn't implement an integration with Splunk and the price could be better, given our context.
What problems is the product solving and how is that benefiting you?
Datadome allows mitigating attempts of access by non-human users, also known as robots, on our web pages.
Inclusive Bot Detection with Room for Customization
What do you like best about the product?
I appreciate that DataDome's challenges are accessible, allowing users with visual impairments to prove they are human. I like that no good user is excluded from successfully proving that they are a human, while bots are kept prevented from accessing our platform.
What do you dislike about the product?
It could expose more utils to allow modifying the design of the challenges more freely ourselves. Right now design modification is possible but DataDome team has to be involved and put effort too, while it would be quicker and easier if we wouldn't have to ask them.
What problems is the product solving and how is that benefiting you?
DataDome catches bots that cause harm and ensures accessibility of challenges for users with visual impairments, allowing genuine users to prove they are human while keeping bots out.
Bot Control That Delivers
What do you like best about the product?
The ability to finely control & block bots
What do you dislike about the product?
None that I can think of, perhaps it's price is a bit much for some non enterprise customers
What problems is the product solving and how is that benefiting you?
stopping scraper bots & ddos attacks
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