DataDome Ad Protect
DataDomeReviews from AWS customer
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Clear, reliable, and effective security solution
What do you like best about the product?
DataDome gives us peace of mind, and we appreciate having an ad hoc Security Operations Center team ready to support 24/7. It’s very easy to use, low-touch once implemented, and it delivers on what it promises. We’ve found the reporting and protection much clearer and more effective than our previous bot protection solution. Most importantly, it hit our target false positive rate, which was a big success factor for us.
What do you dislike about the product?
The only drawback was the implementation process, which took longer than expected due to our websites being PWAs / using service workers. Once set up, however, the day-to-day operation has been smooth and requires very little ongoing effort.
What problems is the product solving and how is that benefiting you?
DataDome protects our ecommerce platform from malicious bots, credential stuffing, and scraping attempts that previously impacted performance and customer experience. By filtering out bad traffic, we’ve reduced strain on our infrastructure, improved site reliability, and ensured that genuine customers can shop without disruption.
Datadome, the AI-Powered Bot and Fraud Protection Platform
What do you like best about the product?
DataDome's core strength lies in its highly accurate and autonomous bot detection. The platform is widely praised by users for its "set it and forget it" nature, as it requires minimal human intervention on a daily basis. It automatically adapts to new threats and attack vectors, freeing up security teams to focus on other high-value tasks.
Another major positive is the platform's ease of integration. DataDome offers flexible integration paths and can be quickly deployed across various tech stacks.
The user interface and dashboard provide a clear, detailed, and intuitive view of traffic and threats, allowing security teams to analyze attacks, debug issues, and create custom rules.
Another major positive is the platform's ease of integration. DataDome offers flexible integration paths and can be quickly deployed across various tech stacks.
The user interface and dashboard provide a clear, detailed, and intuitive view of traffic and threats, allowing security teams to analyze attacks, debug issues, and create custom rules.
What do you dislike about the product?
One of the most significant points of contention is the price. The platform is considered a premium, and at times, very expensive solution, with pricing starting in the thousands of dollars per month. This can be a major barrier for smaller businesses or those with limited security budgets.
Also one major issue is the occasional false positive, where legitimate users are mistakenly blocked, especially during traffic spikes
Also one major issue is the occasional false positive, where legitimate users are mistakenly blocked, especially during traffic spikes
What problems is the product solving and how is that benefiting you?
DataDome is analysing the entire traffic entering in our eCommerce website to eliminate all possible bots
Robust and effective bot protection solution
What do you like best about the product?
1. Effective built-in bot management rules
2. Ability to protect application against various types of fraud activities
3. Protection in real-time
4. Ability to work with XHR requests
5. Easy to deploy and use (also flexible deployment options)
6. User-friendly interface for management
7. Minimal impact on the production infrastructure
8. Excellent customer support
9. Ability to improve functionality of the solution according to the specific needs or cases
10. Detailed logs, analytics and dashboards
11. Many integration options
12. Using of AI in attacks detection
2. Ability to protect application against various types of fraud activities
3. Protection in real-time
4. Ability to work with XHR requests
5. Easy to deploy and use (also flexible deployment options)
6. User-friendly interface for management
7. Minimal impact on the production infrastructure
8. Excellent customer support
9. Ability to improve functionality of the solution according to the specific needs or cases
10. Detailed logs, analytics and dashboards
11. Many integration options
12. Using of AI in attacks detection
What do you dislike about the product?
1. Limited functionality in rate limiting
2. Hard rule management when it's required to implement massive changes
3. Not very flexible permission management in the console
4. Not always enough information to understand the reason of user blocking after solving captcha
5. Not very flexible pricing model
6. Limited API
2. Hard rule management when it's required to implement massive changes
3. Not very flexible permission management in the console
4. Not always enough information to understand the reason of user blocking after solving captcha
5. Not very flexible pricing model
6. Limited API
What problems is the product solving and how is that benefiting you?
Protection of the platform from various types of fraud activities, mainly related to false registration, attacks on recovery endpoints and brute-force of user accounts.
Generally good, although prone to false negatives
What do you like best about the product?
The ability to integrate at edge is very nice, leads to a simple setup.
What do you dislike about the product?
I find the efficacy of its bot detection to lean into false positive territory quite often.
The JS library is prone to race conditions unless the datadome script is loaded extreamly early in the page, which often isnt ideal for page performance.
The JS library is prone to race conditions unless the datadome script is loaded extreamly early in the page, which often isnt ideal for page performance.
What problems is the product solving and how is that benefiting you?
Bot detection and blocking on a booking flow
Very good experience and collaboration with DataDome's support
What do you like best about the product?
We have a very good collaboration with DataDome's support, we have instant responses through slack channel or email
What do you dislike about the product?
I believe that they need to improve their documentation
What problems is the product solving and how is that benefiting you?
We can see that DataDome provides a comprehensive solution to the growing problem of bot-driven threats, offering businesses the tools needed to protect their digital assets and maintain trust with their users.
Advanced bot protection with a focus on performance and scalability
What do you like best about the product?
The most useful aspect of DataDome is its ability to detect and mitigate bot attacks in real-time without affecting the experience of legitimate users. Its main advantage lies in the use of artificial intelligence and machine learning, which allows it to quickly adapt to new threats. Additionally, it offers easy integrations with multiple platforms (CDN, WAF, APIs, mobile applications) and a very intuitive dashboard to monitor suspicious traffic.
What do you dislike about the product?
The least useful aspect is that, in some cases, it can generate false positives that block legitimate users, which requires fine-tuning in the configuration. Another disadvantage is that its cost can be high for startups or small companies, as it is mainly aimed at organizations with a large volume of traffic.
What problems is the product solving and how is that benefiting you?
Protection against scraping: prevent competitors or malicious actors from extracting sensitive information (prices, catalogs, proprietary content).
Defense against application layer DDoS: block malicious traffic that could affect service availability.
Reduction of fake traffic: eliminate bot visits that inflate metrics and distort analytics.
Protection of infrastructure and cloud costs: by filtering malicious traffic, unnecessary consumption of bandwidth, servers, or APIs is avoided.
Defense against application layer DDoS: block malicious traffic that could affect service availability.
Reduction of fake traffic: eliminate bot visits that inflate metrics and distort analytics.
Protection of infrastructure and cloud costs: by filtering malicious traffic, unnecessary consumption of bandwidth, servers, or APIs is avoided.
Feedback on the DataDome solution
What do you like best about the product?
- Effective and relevant solution to counter malicious bots, layer 7 DDoS attacks, API abuse, scraping, credential stuffing, scalping, fake account creation, vulnerability scanning, and payment fraud.
- European (French) solution.
- Quality support and assistance.
- Clear communication and appreciable transparency.
- Dedicated Technical Account Manager for personalized follow-up.
- Quick and intuitive solution onboarding.
- Simple and ergonomic web management interface.
- Relevant and readable web metrology interface.
- Quality support.
- Ease of implementation.
- Ability to develop new features according to client needs.
- European (French) solution.
- Quality support and assistance.
- Clear communication and appreciable transparency.
- Dedicated Technical Account Manager for personalized follow-up.
- Quick and intuitive solution onboarding.
- Simple and ergonomic web management interface.
- Relevant and readable web metrology interface.
- Quality support.
- Ease of implementation.
- Ability to develop new features according to client needs.
What do you dislike about the product?
- Limit of 30 configurable endpoints.
- Ability to offload logs to the client on-premise side.
- Ability to offload metrology and supervision to the client on-premise side.
- Ability to offload logs to the client on-premise side.
- Ability to offload metrology and supervision to the client on-premise side.
What problems is the product solving and how is that benefiting you?
API abuse, scraping, credential stuffing, scalping, the creation of fake accounts, vulnerability scanning, and payment fraud.
Robust and automated protection against illegitimate traffic
What do you like best about the product?
The integration of DataDome was done quickly, with very professional support from the technical teams. From the POC phase, we were able to measure the system's effectiveness in detecting and blocking suspicious behavior without impacting the user experience. The solution integrates seamlessly into our stack and the interface allows for detailed traffic analysis, which is very useful for our technical teams. The dashboard is intuitive and the reports are clear: we can immediately see the impact of the solution in terms of threat detection and blocking. Another strong point is the ability to easily manage exception rules, such as whitelisting IPs for certain technical partners or third-party services, which is essential in our context.
What do you dislike about the product?
It has happened to us that the solution triggers captchas for legitimate users, especially during traffic spikes or behaviors mistakenly considered suspicious. However, the DataDome teams have always been responsive in analyzing these cases and adjusting the rules accordingly.
What problems is the product solving and how is that benefiting you?
Before implementing DataDome, our e-commerce site was regularly targeted by crawlers and automated bots, with few effective means to detect or reliably block them. The manual analysis of abnormal traffic also represented a significant burden for our development team, diverting resources from higher value-added tasks.
Since the deployment of DataDome, we have significantly strengthened our security level against automated attacks: malicious bots, credential stuffing attempts, intensive scraping of our product catalog, etc. The solution allows us to identify and block these behaviors in real-time, in a fully automated manner, while maintaining a smooth experience for our legitimate users.
We now have clear and centralized visibility over our traffic, which allows us to make more informed decisions on the product and tech side. The product catalog, a strategic element of our business, is now better protected against competition.
Since the deployment of DataDome, we have significantly strengthened our security level against automated attacks: malicious bots, credential stuffing attempts, intensive scraping of our product catalog, etc. The solution allows us to identify and block these behaviors in real-time, in a fully automated manner, while maintaining a smooth experience for our legitimate users.
We now have clear and centralized visibility over our traffic, which allows us to make more informed decisions on the product and tech side. The product catalog, a strategic element of our business, is now better protected against competition.
Reliable, Scalable, and Effective Bot Protection
What do you like best about the product?
We recently integrated DataDome as our primary bot protection solution for our web and mobile platforms, and the results have been impressive. DataDome stands out for its real-time detection and blocking of malicious bots, leveraging advanced techniques like device fingerprinting, behavioral analysis, and machine learning. This has allowed us to significantly reduce fraudulent activities, scraping attempts, and account takeover risks without disrupting the experience for legitimate users.
The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.
Key benefits include high accuracy, flexible customization, and strong scalability. Integration was smooth with our infrastructure, and we’ve even seen performance gains thanks to reduced server load. Highly recommended for robust, hassle-free bot protection.
The support from the DataDome team has been invaluable, especially in facing fast-pacing attacks, setting up new security scenarios, and analyzing threat data to stay ahead of emerging risks.
Key benefits include high accuracy, flexible customization, and strong scalability. Integration was smooth with our infrastructure, and we’ve even seen performance gains thanks to reduced server load. Highly recommended for robust, hassle-free bot protection.
What do you dislike about the product?
Nothing major so far. The initial configuration requires careful tuning to avoid blocking edge-case legitimate traffic, but the support team was responsive and helped us fine-tune the rules quickly
What problems is the product solving and how is that benefiting you?
Key Problems Solved
• Bot & Fraud Prevention: Blocks scraping, credential stuffing, account takeovers, and payment abuse in real time.
• Data & Business Protection: Prevents price/content scraping, inventory abuse, and skewed analytics.
• Performance & Cost Gains: Cuts server load and infrastructure costs by filtering non-human traffic.
Benefits
• Reduced fraud and fewer incidents.
• Faster, more reliable user experience.
• Lower costs and better data accuracy.
• Teams stay focused on high-value work.
In short, DataDome has improved our security posture, reduced costs, and helped us operate more efficiently.
• Bot & Fraud Prevention: Blocks scraping, credential stuffing, account takeovers, and payment abuse in real time.
• Data & Business Protection: Prevents price/content scraping, inventory abuse, and skewed analytics.
• Performance & Cost Gains: Cuts server load and infrastructure costs by filtering non-human traffic.
Benefits
• Reduced fraud and fewer incidents.
• Faster, more reliable user experience.
• Lower costs and better data accuracy.
• Teams stay focused on high-value work.
In short, DataDome has improved our security posture, reduced costs, and helped us operate more efficiently.
Reliable, professional, and innovative partner
What do you like best about the product?
A product and a true quality service
Continuous improvements
A real consideration of customer issues.
Very responsive and quality reactivity and support.
Continuous improvements
A real consideration of customer issues.
Very responsive and quality reactivity and support.
What do you dislike about the product?
To date, no criticism on Datadom or the product.
What problems is the product solving and how is that benefiting you?
DDoS, Bot, Scraping Protection: helps reduce the demand on infrastructures.
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