Reviews from AWS customer

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50 reviews
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    Dharamveer p.

Efficient asset management solution with strong lifecycle and maintenance capabilities

  • May 03, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Octave Attune EAM (HxGN EAM) is its ability to manage the full lifecycle of assets in a structured and centralized way. It provides strong visibility into asset performance, maintenance schedules, and work orders, which makes it easier to track everything in one place. I also like the flexibility it offers in configuring workflows based on business needs, along with its reporting capabilities that help in making data driven decisions.
What do you dislike about the product?
What I dislike about Octave Attune EAM (HxGN EAM) is that the user interface can feel a bit outdated and not very intuitive for new users. The initial setup and configuration also require time and proper understanding, especially when customizing modules. In some cases, performance can slow down when handling large datasets, which can impact usability.
What problems is the product solving and how is that benefiting you?
Octave Attune EAM (HxGN EAM) solves the problem of managing complex asset operations and maintenance processes manually. It centralizes asset data, automates maintenance planning, and improves tracking of work orders and inventory. For me, it helps in reducing downtime, improving maintenance efficiency, and making better decisions based on real time asset insights.


    innocent C.

User-Friendly Tool with Real-Time Insights, but Setup is Tricky

  • April 26, 2026
  • Review provided by G2

What do you like best about the product?
I like that Octave Attune EAM (HxGN EAM) is user-friendly, making it easy to use. I appreciate the real-time reporting and analytics since it saves time, which is valuable for maintaining schedules.
What do you dislike about the product?
The initial setup can be time-consuming, which was hard at first but got easier afterwards.
What problems is the product solving and how is that benefiting you?
I use Octave Attune EAM (HxGN EAM) for maintenance management, ensuring schedules are ahead, and its real-time reporting and analytics save me time.


    Mechanical or Industrial Engineering

Flexible Portals and Permissions Make EAM Easy to Manage

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
EAM has three types of categories, and each one has its own permissions. For example, there are three types of portals: 1st Maintenance, 2nd Planner, and 3rd Managers. In each portal, we can distinguish between asset management and maintenance (preventive, breakdown maintenance, etc.). For the Planner portal, material availability and minimum orders are also specified.
What do you dislike about the product?
The user interface is the thing I dislike the most. Also, switching tabs from one to another takes too long and feels time-consuming, so that’s my biggest issue with eam.
What problems is the product solving and how is that benefiting you?
EAM is solving maintenance realated issues for my company, all the documents and site reports are safe in one place ypu do need to go anywhere else to find the documents


    Muluneh T.

HxGN EAM: The Brain for Tracking and Maintaining Physical Assets

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
it is the "brain" for companies with a lot of physical stuff—factories, fleets, power grids, or massive facilities—helping them track what they own, where it is, and how to keep it running for as long as possible.
What do you dislike about the product?
Nothing is there to dislike. But, HxGN EAM focuses on the health and maintenance of physical assets, not on the capital planning and financial execution of projects and if one needs that it could may have aome limitations.
What problems is the product solving and how is that benefiting you?
It helps in reducing downtime and by improving availability of machineries. Again, It tracks every stage of an asset’s life—from procurement and installation to decommissioning. This data allows for smarter capital expenditure (CAPEX) planning and maximizes the Return on Investment (ROI) for every piece of equipment.


    Retail

A Reliable Tool That Simplifies Day-to-Day Work

  • April 11, 2026
  • Review provided by G2

What do you like best about the product?
Good stuff to get things done. In your day to day you need tools that will simplify efforts while making sure you get accurate results. This tool is one you can rely on.
What do you dislike about the product?
Not sure yet. Still testing it's features. Probably you need to make several rounds of testing to get a more refined answer to this question. So now we are good
What problems is the product solving and how is that benefiting you?
Quality and time constraint tasks are getting the benefit of a well structured tool that allows me to spend my time on other critical duties, Something needed in Continuous improvements encironments


    Sebastian T.

Efficient Design, Streamlines Data Management

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I love the efficient, to-the-point design of Octave Attune EAM (HxGN EAM) without any gimmicky UI. It makes finding assets and managing inventory hassle-free. I honestly really like it just the way it is, as it feels more professional than other ERPs and more suitable for report overviews than something like PowerBi. The initial setup was fairly easy for me, especially since I have experience with similar software.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Octave Attune EAM (HxGN EAM) to store, record, and view historical data, easing access and structuring our database efficiently. Its design is straightforward, making asset management and inventory organization hassle-free.


    Mpumelelo S.

Streamlined Asset Management Despite Interface Hiccups

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate that Octave Attune EAM (HxGN EAM) has helped in asset performance management. It has solved problems in planning, acquisition, and maintenance for me. I like the comprehensive tools it provides for tracking asset life cycles and managing work orders, which are really beneficial. The Microsoft project tool with its two-way integration feature stands out as particularly valuable. The initial setup was easy, which made things smoother when starting out.
What do you dislike about the product?
I don't like the outdated interface and the fact that data extraction depends on external tools.
What problems is the product solving and how is that benefiting you?
I use Octave Attune EAM (HxGN EAM) for asset performance management. It solves problems in planning, acquisition, and maintenance while providing comprehensive tools for tracking asset life cycles and managing work orders.


    Shawn S.

Enhances Productivity and Maintenance with Ease

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate that Octave Attune EAM (HxGN EAM) provides high productive results, helping to reduce production outages and boost productivity. It's not difficult to use and is very straightforward. I like the scheduling feature and how it keeps track of all the production aspects, helping monitor day-to-day activities. It helps identify defects, slowdowns, and areas of maintenance needed. As an operational manager, I find it works really well for me, and the setup process was easy.
What do you dislike about the product?
I don't see no dislikes
What problems is the product solving and how is that benefiting you?
I use Octave Attune EAM (HxGN EAM) for maintenance, reducing production outages and boosting productivity. It is straightforward to use, effectively tracks production and scheduling, and monitors daily activities and maintenance needs.


    Joban M.

Structured Planning, But the Price Feels High

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
Helps with planning as it is more structured
What do you dislike about the product?
The cost is considered to be a little but on the high side
What problems is the product solving and how is that benefiting you?
Helps to bring everything to the dashboard for viewing


    Bozkurt Oğuz D.

Effortless Setup, Maximum Productivity Boost

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I like that Octave Reliance is easy to implement and easy to use. It provides high productive results, helping to reduce production outages and boost productivity. I also appreciate its compliance with GDPR, and it saves time in my production site. The fact that it was so easy to set up, taking only a few days, was a big plus.
What do you dislike about the product?
Nothing.
What problems is the product solving and how is that benefiting you?
I use Octave Reliance to reduce downtime and boost productivity at our factory, saving time and enhancing production efficiency. It helps us double our productivity by minimizing outages.