Meera AI Conversational SMS

What do you like best about the product?

I use Meera to automate texts sent to customers after they fill out a form on my website. I like how easy it was to set up and how great the team at Meera was to help. It's easy to edit and test new strategies, which is great because we have a lot of different strategies and can do some A/B tests. We switched to Meera because of the price, flexibility, and customizations available. The initial setup was very easy, and the team at Meera was very helpful during the process.

What do you dislike about the product?

The reporting is a bit confusing at first.

What problems is the product solving and how is that benefiting you?

I use Meera to automate customer texts post-form submission, removing the need to manually handle thousands of messages.

What do you like best about the product?

I like using Meera to engage dead data and re-engage leads, as it provides a substantial return on leads we would have otherwise written off. I appreciate the 'set and forget' aspect of Meera, which means we can leave it to do its thing without needing to monitor it closely. In the two years we've used the system, we've never had a compliance issue, which is crucial for our large organisation. I also value the minimal effort required during the initial setup, as the Meera team handled most of it, leaving us with very little to do, which I found to be a bonus.

What do you dislike about the product?

The UI can be a little confusing at the start. Checking the conversation history could be more prominent; you have to dig to find it. It would be helpful to have a quick shortcut for it, as we run compliance checks occasionally.

What problems is the product solving and how is that benefiting you?

Meera helps engage dead data and generates substantial returns on leads we'd have written off. It's 'set and forget,' allowing us to automate engagement without closely monitoring, freeing up time for our busy team, all while maintaining high compliance standards.

What do you like best about the product?

I love Meera for being cost-effective and exceptionally easy to get started with, which made it the right choice for us. The support team, particularly Victoria, has been amazing, helping us resolve any issues quickly. The portal is super useful and has enhanced our operations. They were also very flexible with our contract, which added to my satisfaction. I appreciate how Meera tremendously improved our retention campaigns by efficiently reaching out to a large number of renewals each month.

What do you dislike about the product?

The reporting was confusing sometimes.

What problems is the product solving and how is that benefiting you?

I find Meera solves retention issues by effectively reaching out to numerous renewals. It aids in policy reviews and issuance, a task we couldn't manage manually, enhancing our operational efficiency.

What do you like best about the product?

Using Meera has significantly helped our Customer Service reach clients and help them stay engaged, thus reducing our churn by 28%. We have also increased our contact rate on our sales side by 30%. Overall, this tool is easy to setup up, the team at Meera is great to work with and it has made a significant contribution to our success.

What do you dislike about the product?

I have nothing negative to report about Meera.

What problems is the product solving and how is that benefiting you?

Increasing currently enrolled client's engagement and reducing churn.

Increasing our client contact rate on our sales side and therefore increasing enrollments.

What do you like best about the product?

Meera allows us to generate and engage with leads with an automated chat bot that actually converts.

What do you dislike about the product?

Very little downside, other than that the UI can be difficult to master.

What problems is the product solving and how is that benefiting you?

Meera helps us to engage with leads and get calls into our call center. These leads convert well.

What do you like best about the product?

Meera.ai makes it incredibly easy to engage with leads quickly through automated SMS that feel natural and conversational. It saves our team hours every week, ensures no leads slip through the cracks, and helps us convert more prospects into applications. The platform is user-friendly, reliable, and integrates seamlessly into our workflow.

What do you dislike about the product?

There isn’t much to dislike. At times, it takes a little experimenting to set up certain workflows exactly how we want them, but overall the platform is intuitive and the support team is always helpful.

What problems is the product solving and how is that benefiting you?

Meera is helping us solve the challenge of following up with every lead quickly and consistently. Before, many leads went cold because our team couldn’t respond fast enough. Now, automated SMS ensures that every prospect gets immediate engagement, which increases our application completion rates and saves our admissions team a lot of time.

What do you like best about the product?

The way Meera is an easy flow and is able to communicate in a natural flow.

What do you dislike about the product?

There is nothing negative I can say about it

What problems is the product solving and how is that benefiting you?

Being able to provide customer service skills and assist with screening leads for us

What do you like best about the product?

Meera sets itself apart from other conversational AI products because their platform can make the calls automatically and connect them to your agents. It removes all scheduling worries.

What do you dislike about the product?

I have not run into a real downside as of yet

What problems is the product solving and how is that benefiting you?

We give Meera two groups of records every month. Those that scheduled visits at our schools but never showed. And those that visited the schools but never enrolled. Meera's AI works to intelligently contact these leads through a series of text messages and works to get the connected to Sales agents at the schools. The results have been amazing! We are seeing about 35-45 extra enrollments a month thanks to Meera!

What do you like best about the product?

Customer service has been great and the price is low.

What do you dislike about the product?

I don't love the fact that they do not outbound dial.

What problems is the product solving and how is that benefiting you?

We are having Meera reach out on our aged leads campaign to try to get in contact with customers.

What do you like best about the product?

Scheduling and SMS prompting is quick and easy to setup

What do you dislike about the product?

The UI is a bit older, the platform would benefit from modernizing the interface

What problems is the product solving and how is that benefiting you?

The use case is to move towards active scheduling for booking more appointments vs us chasing the leads