Gain full access to the Meera Dashboard and upload leads for reach out. Customers can trigger lead creation and downstream automation using any AWS services.
SMS Automation That Helps Drive Higher Conversion Rates
Meera is a conversational AI platform that helps businesses engage, qualify, nurture, and convert leads through automated two-way SMS messaging. Built for organizations looking to scale customer engagement and improve response times, Meera responds to inquiries within seconds, conducts natural conversations over SMS, follows customized scripting, qualifies prospects based on your business criteria, and guides them toward the next step in the customer journey.
The platform integrates with CRM, scheduling, and communication systems - including Amazon Connect - to automate repetitive outreach while ensuring prospects receive timely, personalized engagement. Customers do not need any prerequisites other than their own existing lead source to get started.
AI-Powered Lead Qualification
Meera collects information, asks structured qualification questions, segments leads, and routes high-intent prospects to the appropriate team member or workflow. Instead of manually chasing every inquiry, your team focuses on the leads most likely to convert:
Automated data collection - Gather prospect details and qualification data through natural SMS conversations
Custom qualification criteria - Define the filters and segmenting that match your sales process
Intelligent lead routing - Direct qualified prospects to the right outreach flow or team member automatically
Faster speed-to-lead - Engage every inquiry within seconds, day or night
Appointment Scheduling and Management
Eliminate the back-and-forth of manual scheduling. Meera automates the entire appointment lifecycle:
Calendar coordination - Book appointments directly through conversational SMS
Automated reminders - Reduce no-shows with timely, personalized reminder messages
Rescheduling workflows - Let prospects reschedule without requiring staff intervention
No-show follow-up - Automatically re-engage prospects who miss their appointments
Warm Call Transfers via Amazon Connect
Meera supports warm call transfers, allowing qualified leads to be connected directly to available agents at the optimal moment. By integrating with Amazon Connect, Meera can hand off engaged, pre-qualified prospects to your live phone agents - reducing the time sales and support teams spend chasing unresponsive leads and increasing the quality of every live conversation.
Event Management Automation
Streamline your event operations from invitation to post-event follow-up:
Automated invitations and registrations - Scale outreach without manual effort
RSVP tracking - Monitor attendance commitments in real time
Event reminders - Increase attendance rates with automated reminder sequences
Post-event follow-up - Continue engagement after the event to capture additional value
Security and Compliance
Meera is SOC 2 certified to ensure the utmost security and integrity of sensitive user data. The platform has TCPA compliance functions built in, so automated SMS outreach adheres to regulatory requirements for consent management and messaging practices. Organizations in regulated industries can deploy Meera with confidence that compliance is addressed at the platform level.
Why Organizations Choose Meera on AWS Marketplace
Increase lead response rates by engaging every inquiry through automated, two-way SMS conversations
Accelerate speed-to-lead with AI that responds within seconds and qualifies prospects around the clock
Improve customer engagement through personalized, conversational messaging that feels human
Reduce operational costs by automating repetitive outreach, scheduling, and follow-up tasks
Create seamless customer experiences across the sales and support lifecycle with CRM and Amazon Connect integration
Simplify deployment with no prerequisites beyond your existing lead source
Meera helps your team focus on high-value conversations while AI handles the volume, timing, and consistency of prospect engagement across every stage of the customer journey.
Highlights
AI-Powered Lead Qualification: Meera engages prospects through natural SMS conversations in real time, collecting qualification data and routing leads to the right team automatically.
Automated Appointment Scheduling: Meera books, confirms, reschedules, and reminds customers through natural conversational AI, eliminating manual coordination and reducing missed appointments. By responding to inquiries within seconds and maintaining persistent follow-up, Meera helps teams accelerate speed-to-lead and convert more prospects into booked meetings.
Inbound Customer Engagement: Meera enables customers to initiate conversations through SMS and digital channels to get answers, learn about events, schedule appointments, and connect with the appropriate team. The platform uses customized scripting and conversational AI to deliver relevant responses, and can perform warm call transfers when human interaction is needed.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You choose one of twelve monthly lead tiers, from 500 up to 100,000 leads per month. Each tier sets your included lead volume, and any leads above that cap are billed as overage at a per-lead rate. That overage rate steps down as you move into higher-volume tiers. You pick the tier that matches your expected monthly lead count. A separate One-Time Campaign Setup Fee covers implementation and integration. You purchase it once at the start of your first subscription, alongside your chosen lead package.
Top-of-mind questions for buyers
What counts as one lead for billing purposes?
A lead is a single contact you import into the platform each month. The system engages each imported lead through two-way AI text conversations to qualify them and book calls. Your tier sets how many leads you can import monthly. Leads above that cap count as overage.
What happens if I import more leads than my tier allows in a month?
You are not blocked. Each lead above your tier's monthly cap is billed as an overage lead at the per-lead rate set for that tier. Higher-volume tiers carry lower overage rates. Overage applies only to the extra leads, not your entire monthly volume.
Do I pay the Campaign Setup Fee every month or every renewal?
No. The One-Time Campaign Setup Fee is purchased once, at the start of your first subscription, alongside your chosen lead tier. It covers campaign implementation and integration. It is separate from your monthly lead package and does not recur with renewals.
www.meera.ai
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Refunds are handled on a case by case basis; users must contact support.
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Vendor terms and conditions
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Meera AI provides full a white-glove onboarding experience and ongoing support to help you successfully deploy and optimize your conversational AI campaigns.
Onboarding and Implementation
After subscribing, the Meera team assists with campaign configuration, implementation planning, dashboard training, and best practices for lead management. No prerequisites are needed, other than an existing lead source. The team also provides technical guidance for integrations with your CRM, scheduling, and communication systems, including Amazon Connect, as well as workflow implementation and chatbot scripting.
Ongoing Support
Customers receive assistance with troubleshooting, issue resolution, and platform-related questions throughout their service contract. Support SLAs range from a few minutes to a business day depending on your plan level.
Support Hours
Full support is available during North American business hours, Monday through Friday, with some limited support available outside those hours.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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instantAIguru provides autonomous customer service across web, email, phone, SMS and WhatsApp. Ground agents in your business content and execute customer transactions through scripted workflows.
I use Meera to automate texts sent to customers after they fill out a form on my website. I like how easy it was to set up and how great the team at Meera was to help. It's easy to edit and test new strategies, which is great because we have a lot of different strategies and can do some A/B tests. We switched to Meera because of the price, flexibility, and customizations available. The initial setup was very easy, and the team at Meera was very helpful during the process.
What do you dislike about the product?
The reporting is a bit confusing at first.
What problems is the product solving and how is that benefiting you?
I use Meera to automate customer texts post-form submission, removing the need to manually handle thousands of messages.
Nathan M.
Effortless Lead Revitalization with Automated Compliance
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
I like using Meera to engage dead data and re-engage leads, as it provides a substantial return on leads we would have otherwise written off. I appreciate the 'set and forget' aspect of Meera, which means we can leave it to do its thing without needing to monitor it closely. In the two years we've used the system, we've never had a compliance issue, which is crucial for our large organisation. I also value the minimal effort required during the initial setup, as the Meera team handled most of it, leaving us with very little to do, which I found to be a bonus.
What do you dislike about the product?
The UI can be a little confusing at the start. Checking the conversation history could be more prominent; you have to dig to find it. It would be helpful to have a quick shortcut for it, as we run compliance checks occasionally.
What problems is the product solving and how is that benefiting you?
Meera helps engage dead data and generates substantial returns on leads we'd have written off. It's 'set and forget,' allowing us to automate engagement without closely monitoring, freeing up time for our busy team, all while maintaining high compliance standards.
Carissa M.
Cost-Effective and User-Friendly with Excellent Support
Reviewed on Sep 03, 2025
Review provided by G2
What do you like best about the product?
I love Meera for being cost-effective and exceptionally easy to get started with, which made it the right choice for us. The support team, particularly Victoria, has been amazing, helping us resolve any issues quickly. The portal is super useful and has enhanced our operations. They were also very flexible with our contract, which added to my satisfaction. I appreciate how Meera tremendously improved our retention campaigns by efficiently reaching out to a large number of renewals each month.
What do you dislike about the product?
The reporting was confusing sometimes.
What problems is the product solving and how is that benefiting you?
I find Meera solves retention issues by effectively reaching out to numerous renewals. It aids in policy reviews and issuance, a task we couldn't manage manually, enhancing our operational efficiency.
Nichole M.
Business Changer!
Reviewed on Sep 02, 2025
Review provided by G2
What do you like best about the product?
Using Meera has significantly helped our Customer Service reach clients and help them stay engaged, thus reducing our churn by 28%. We have also increased our contact rate on our sales side by 30%. Overall, this tool is easy to setup up, the team at Meera is great to work with and it has made a significant contribution to our success.
What do you dislike about the product?
I have nothing negative to report about Meera.
What problems is the product solving and how is that benefiting you?
Increasing currently enrolled client's engagement and reducing churn.
Increasing our client contact rate on our sales side and therefore increasing enrollments.
Mark P.
Generating leads with little effort
Reviewed on Sep 02, 2025
Review provided by G2
What do you like best about the product?
Meera allows us to generate and engage with leads with an automated chat bot that actually converts.
What do you dislike about the product?
Very little downside, other than that the UI can be difficult to master.
What problems is the product solving and how is that benefiting you?
Meera helps us to engage with leads and get calls into our call center. These leads convert well.