Sold by: Orvera AI
Orvera AI is an enterprise AI voice agent platform that autonomously handles high-volume, call-intensive workflows, resolving up to 80% of calls end-to-end while reducing cost per call by up to 90%.
Overview
Image
Orvera AI Dashborad
Image
Orvera AI Website - Home Page
Video
Product video
Orvera AI was born from 18 years of firsthand experience in high-stakes, voice-driven operations, where we saw how overwhelmed teams, delays, and rising costs quietly eroded performance and trust.
Built from the inside, Orvera is an agentic conversational AI platform for enterprises. We run high-volume contact center operations on one platform that combines agentic, omnichannel AI agents across voice, chat, and digital channels with a human-agent layer of live Agent Assist, 100% AI Auto QA, and Voice of Customer intelligence. Voice AI is where we go deepest.
Our AI agents resolve up to 80% of interactions end to end, including complex, multi-step operational workflows, lowering cost to serve by 65% to 90% while improving efficiency, turnaround, and stakeholder satisfaction. Orvera integrates with your existing enterprise stack, including leading CCaaS, CRM, and helpdesk platforms, with full white-glove implementation at no cost and enterprise deployment live in 3 to 6 weeks.
We exist to remove inefficiency as a barrier to progress, so every team, client, customer, and stakeholder gets the help they deserve the moment they need it.
Highlights
- Agentic AI agents handle up to 80% of interactions end-to-end across voice, chat, and digital channels, including complex, multi-step workflows, while keeping accuracy and experience high.
- Absorb routine and structured demand to lower handling costs, improve turnaround time, and stabilize performance during volume spikes and peak periods.
- Integrates with your existing CCaaS, CRM, and helpdesk platforms and works alongside your core systems, with full enterprise deployment live in 3 to 6 weeks and white-glove implementation handled for you.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Monthly Active Users (MAU) | Base subscription tier based on the number of unique users who interact with CallBotics AI voice agents each month. Includes core platform access, basic analytics, standard integrations, and customer support. Each MAU tier provides a foundation for predictable monthly recurring revenue. | $500.00 |
Vendor refund policy
No Refunds for Consumed Usage
Usage-based charges (API calls, additional channels, storage overages) are non-refundable once consumed Exception: Technical service failures resulting in billing for unusable service may be credited
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Orvera AI provides comprehensive 24/7 technical support through multiple channels, including email, phone, and our dedicated support portal.
Support Email: support@orvera.ai
Support Phone: +1 (214) 884-8489
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.