Sold by: Orvera AI
Orvera AI is an enterprise AI voice agent platform that autonomously handles high-volume, call-intensive workflows, resolving up to 80% of calls end-to-end while reducing cost per call by up to 90%.
Overview
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Orvera AI Website - Home Page
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Orvera AI was born from 18 years of firsthand experience in high-stakes, voice-driven operations, where we saw how overwhelmed teams, delays, and rising costs quietly eroded performance and trust.
Built from the inside, Orvera is an agentic conversational AI platform for enterprises. We run high-volume contact center operations on one platform that combines agentic, omnichannel AI agents across voice, chat, and digital channels with a human-agent layer of live Agent Assist, 100% AI Auto QA, and Voice of Customer intelligence. Voice AI is where we go deepest.
Our AI agents resolve up to 80% of interactions end to end, including complex, multi-step operational workflows, lowering cost to serve by 65% to 90% while improving efficiency, turnaround, and stakeholder satisfaction. Orvera integrates with your existing enterprise stack, including leading CCaaS, CRM, and helpdesk platforms, with full white-glove implementation at no cost and enterprise deployment live in 3 to 6 weeks.
We exist to remove inefficiency as a barrier to progress, so every team, client, customer, and stakeholder gets the help they deserve the moment they need it.
Highlights
- Agentic AI agents handle up to 80% of interactions end-to-end across voice, chat, and digital channels, including complex, multi-step workflows, while keeping accuracy and experience high.
- Absorb routine and structured demand to lower handling costs, improve turnaround time, and stabilize performance during volume spikes and peak periods.
- Integrates with your existing CCaaS, CRM, and helpdesk platforms and works alongside your core systems, with full enterprise deployment live in 3 to 6 weeks and white-glove implementation handled for you.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Monthly Active Users (MAU) | Base subscription tier based on the number of unique users who interact with CallBotics AI voice agents each month. Includes core platform access, basic analytics, standard integrations, and customer support. Each MAU tier provides a foundation for predictable monthly recurring revenue. | $500.00 |
Dimensions summary
This listing uses a single pricing dimension based on Monthly Active Users (MAU). You pay according to the number of unique users who interact with the AI voice agents each month. Pricing scales with your chosen MAU tier, so higher user counts move you into a higher tier. Each tier includes core platform access, basic analytics, standard integrations, and customer support. This is a contract model, giving you predictable recurring costs tied to monthly usage rather than per-interaction or hourly billing.
Top-of-mind questions for buyers
A Monthly Active User is any unique person who interacts with the AI voice agents during a calendar month. The platform counts each distinct user once per month, no matter how many conversations they have. Interactions can happen across voice, chat, text, SMS, email, or web, since one agent shares context across channels.
Pricing is tied to Monthly Active User tiers. As your unique monthly user count grows past a tier's limit, you move into a higher tier. Your rate reflects the tier your usage falls into. Check with the vendor on whether tier changes apply automatically or require an adjustment to your contract.
Each tier includes core platform access, basic analytics, standard integrations, and customer support. The platform covers AI voice agents that resolve inbound and outbound interactions across channels. Deployment runs as a managed service, with the vendor building, deploying, and running the agents on your existing stack.
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Vendor refund policy
No Refunds for Consumed Usage
Usage-based charges (API calls, additional channels, storage overages) are non-refundable once consumed Exception: Technical service failures resulting in billing for unusable service may be credited
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Orvera AI provides comprehensive 24/7 technical support through multiple channels, including email, phone, and our dedicated support portal.
Support Email: support@orvera.ai
Support Phone: +1 (214) 884-8489
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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