Overview

ILLUIN Dialogue is a powerful low-code platform that enables you to:

Design dialogue trees for your conversational agents: chatbots, callbots, mailbots...
Hybridize them with powerful LLMs, RAG techniques, and other generative AIs
Perform advanced integrations with your IT systems
Deploy them across all your channels: web, mobile, WhatsApp, Messenger, IVR...
Supervise their activity with analytics

Highlights

Low-code platform for conversational agents (voice, text)
Native GenAI / RAG capabilities
Advanced AI pipelines for agentic approaches

Details

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ILLUIN Technology

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

ILLUIN Dialogue & Search - Customer hosted

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

12-month contract (1)

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Dimension	Description	Cost/12 months	Overage cost
Minimal subscription to enable Dialogue & Search to run.	Minimum price (up to 1 million requests included). This price doesn't include your AWS consumption for the underlying infrastructure. Extra costs may apply (eg: LLM on BedRock).	$33,050.00

Vendor refund policy

If you have any question about the product and subscription, please contact us : contact@illuin.tech

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

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Support

Vendor support

You can reach our support services through our ticketing platform. You can open a request to Dialogue & Search support team by sending an email to jsm@illuin.tech

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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