Sold by: ILLUIN Technology
ILLUIN Dialogue is a platform where you can easily manage the most advanced generative conversational agents on the market
Overview
ILLUIN Dialogue is a powerful low-code platform that enables you to:
- Design dialogue trees for your conversational agents: chatbots, callbots, mailbots...
- Hybridize them with powerful LLMs, RAG techniques, and other generative AIs
- Perform advanced integrations with your IT systems
- Deploy them across all your channels: web, mobile, WhatsApp, Messenger, IVR...
- Supervise their activity with analytics
Highlights
- Low-code platform for conversational agents (voice, text)
- Native GenAI / RAG capabilities
- Advanced AI pipelines for agentic approaches
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Minimal subscription to enable Dialogue & Search to run. | Minimum price (up to 1 million requests included). This price doesn't include your AWS consumption for the underlying infrastructure. Extra costs may apply (eg: LLM on BedRock). | $33,050.00 |
Dimensions summary
This listing uses a single contract dimension billed by requests. You pay a minimum subscription price that enables Dialogue & Search to run, and this includes up to 1 million requests. The price covers the software only. It does not include your AWS charges for the underlying infrastructure. Extra costs may apply for services like large language models running on Bedrock. Because pricing scales with request volume, usage beyond the included 1 million requests can add costs. There are no separate tiers or instance sizes to choose here.
Top-of-mind questions for buyers
A request is a single call handled by the Dialogue & Search software, such as a message exchanged with a chatbot, callbot, or employee portal. Your subscription includes up to 1 million requests. Volume beyond that count can add costs. Each interaction with the platform draws down against your included requests.
The subscription price covers the software only. It does not include your AWS charges for the underlying infrastructure that runs the platform. Extra costs may also apply for connected services, such as large language models running on Bedrock. Budget for these separately from the software subscription.
The minimum subscription includes up to 1 million requests. Usage beyond that count can add costs, since pricing scales with request volume. Because the product supports high-volume channels like chatbots and callbots, request counts can grow with adoption. Contact the vendor to confirm how added volume is billed.
www.illuin.tech
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Vendor refund policy
If you have any question about the product and subscription, please contact us : contact@illuin.tech
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
You can reach our support services through our ticketing platform. You can open a request to Dialogue & Search support team by sending an email to jsm@illuin.tech
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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