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    SearchAI

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    Deployed on AWS
    SearchAI is an enterprise-ready platform that seamlessly integrates retrieval-augmented generation (RAG) capabilities with your organization's data infrastructure. The platform combines automated document processing, hybrid search technologies, and private large language models to create secure, customizable AI applications like chatbots and search tools. With transparent pricing and out-of-the-box functionality, it enables organizations to harness the power of generative AI while maintaining control over their sensitive data and costs.

    Overview

    SearchAI is a comprehensive enterprise platform that revolutionizes how organizations harness their data through advanced retrieval-augmented generation (RAG) technology. At its core, the platform seamlessly automates the entire RAG workflow, from connecting and processing various data sources to chunking, embedding, and retrieving relevant information. This automated approach ensures organizations can quickly deploy AI-powered solutions without getting bogged down in technical complexities or infrastructure setup.

    The platform stands out by offering a unified environment where enterprises can build and deploy various AI applications, including intelligent search systems, chatbots, and specialized agents - all powered by their own data. What makes SearchAI particularly powerful is its hybrid search architecture, combining traditional keyword search with modern vector-based approaches, alongside a high-performance private LLM optimized specifically for RAG applications. The system automatically enhances content discoverability through AI-generated metadata, including titles, summaries, and topics, making even unstructured content like PDFs and images more accessible and searchable. With its straightforward, transparent pricing model available in both self-hosted and fully managed options, SearchAI removes the uncertainty and hidden costs typically associated with enterprise AI deployments.

    Highlights

    • Create and deploy AI Search, ChatBots, and Agents using your enterprise data securely on a single unified platform. Utilize Keyword, Vector, or Hybrid search to retrieve the most relevant information from across your enterprise content instantly. Improve search relevance with AI-generated titles, summaries, and topics from your data and documents, including unstructured content like PDFs and images.
    • High-performance private LLM optimized for RAG. Process data, passages and conversations securely and at a fixed cost. Spend less to scale enterprise efficiency. fixed and transparent pricing. No external dependencies, APIs and pricing surprises to deal with. No more counting tokens for your LLM usage.
    • Build out-of-the-box RAG solutions that automatically connect, process, chunk, embed, retrieve and augment your enterprise data. No need for complicated pipelines or vector stores.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    AmazonLinux 2023

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (7)

     Info
    Dimension
    Cost/hour
    g5.2xlarge
    Recommended
    $0.00
    g5.4xlarge
    $0.00
    g5.xlarge
    $0.00
    c7a.8xlarge
    $0.00
    c7a.2xlarge
    $0.00
    c7a.16xlarge
    $0.00
    c7a.4xlarge
    $0.00

    Vendor refund policy

    This is a free license to run SearchAI. No refunds on the free license.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    SearchAI 11.2

    [NEW] - Human-in-the-Loop Metadata Validation was Introduced an intelligent mechanism for human review of automatically generated metadata, combining AI efficiency with human oversight to ensure higher accuracy and quality. [NEW] -Image-Inclusive Search now supports a wider range of collection types, including Dynamic Auto, File, SharePoint (Online & On-Prem), Google Drive, AEM, Amazon S3, Email, and Product Discovery. [NEW] - Support for generating LLM-based metadata based on specific file types, giving admins greater control and ensuring metadata is only created where it is needed. [NEW] - Prompt management within the SearchAI Admin Console for ChatBot, PreText NLP, and Assist, enabling greater customization and control over AI-driven interactions. [NEW] - Support for redirects in the main sitemap URL, ensuring smoother processing and better indexing of sitemap content. [NEW] - SmartFAQs have been enhanced to provide LLMs such as ChatGPT, Gemini, Perplexity, and Copilot with a direct, reliable data source, ensuring the answers they generate reference your site instead of external sources. Integrating SmartFAQs into your website now further improves discoverability across leading AI-powered search models. [NEW] -New configurable query exclusion system that automatically hides documents containing specified words or phrases when certain search terms are used, improving search accuracy and ensuring results align with business rules and user preferences. [NEW] - Ability to generate SmartSuggest directly within the Admin Console as well as include terms from an external file. [NEW] - SearchAI can now utilize external OpenAI APIs, enabling the use of its full range of models. SearchAI also supports OpenAI-compatible providers such as vLLM, allowing greater flexibility in choosing and deploying LLMs. SearchAI also supports Ollama and LlamaCPP. [NEW] - Hybrid Search now supports Okta authentication, enabling secure, seamless access for Okta-integrated environments. [NEW] - The new mode uses AI-generated context to carry on natural conversations, asking relevant follow-up questions without relying on traditional search result listings. [NEW] - The Analytics dashboards for Search, SmartFAQs, and Chatbot have been completely redesigned with a fresh, modern interface. The new layout improves usability, enhances data visualization, and makes it easier to gain insights at a glance. Add analytics for SearchAI Recommend. [NEW] - New Custom Analyzer (sb_analyzer_special_v2): Introduced a new analyzer that tokenizes text on spaces or hyphens and removes punctuation, providing more flexibility in search indexing and matching configurations.

    Additional details

    Usage instructions

    After the instance starts please go to https://<Hostname or Host IP>:8443/console to access the administrative console.

    Please follow directions to setup collections : https://developer.searchblox.com/docs/overview 

    Support

    Vendor support

    Support URL:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    5 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    David H.

    SearchBlox offers a feature-rich, scalable solution for our needs

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    I like the configurable interface that provides a breadth of indexing options that target the needs of our client implementations.
    What do you dislike about the product?
    It took longer than I'd hope for some of the crawler-related issues to be addressed.
    What problems is the product solving and how is that benefiting you?
    We are a digital agency and most of our clients are associations. SearchBlox provides a platform for us to build search solutions and integrate them such that, once developed, client staff can maintain on their own. We leverage the crawler feature and the APIs for indexing and the REST API for rendering results. For many clients we provide a federated search that draws content from multiple sites.
    Rajiv S.

    Expert in Content Writing, Specializing in IT Sales and Services for Public Sector Procurement"

    Reviewed on May 10, 2024
    Review provided by G2
    What do you like best about the product?
    The seamless integration, user-friendly interface, and powerful indexing capabilities.
    What do you dislike about the product?
    I'm not particularly fond of its complex setup process and occasional lack of responsiveness.
    What problems is the product solving and how is that benefiting you?
    SearchBlox Search Server streamlines data retrieval and improves search accuracy, helping me access critical information quickly and efficiently.
    Harsh V.

    The best app for retrieving information in a easy way.I must recommend

    Reviewed on Nov 16, 2023
    Review provided by G2
    What do you like best about the product?
    It's best thing is it's ease of use and implementation. It is very easy to manage tones of company data using the AI feature.
    What do you dislike about the product?
    Sometimes the ai produces bad results and hereby making it's integration difficult in professional scenario.
    What problems is the product solving and how is that benefiting you?
    To manage my companies data using AI.
    Bryan T.

    excellent software, support leaves a bit to be desired.

    Reviewed on Dec 07, 2021
    Review provided by G2
    What do you like best about the product?
    The ease of configuration. There is a significant amount of "point and click". The basic instructions are great as long as you are using the self-signed certificates included with the application.

    Their new AI offering is extremely interesting. And a big win for custom search that isn't from the "big guys".
    What do you dislike about the product?
    The instructions for adding a certificate to the keystore that is not self signed are incomplete. I have provided updates to the documentation, but the last time I checked they had not been included. The information on the analytics software, and how to add a certificate to that was not covered.

    The final thing I am not thrilled with is that we have sent several issues to searchblox support. They have never successfully provided a solution. In each case, I continued working through my personal knowledge of the application to discover either a work around, or the solution.
    What problems is the product solving and how is that benefiting you?
    We needed to replace our old google appliance. The searchblox software has provided an excellent replacement. The custom front end has also allowed us to completely brand the searchblox interface. Ultimately, search is what searchblox is all about, and they do it quite well, and at a reasonable price.
    John I.

    Migration From Google Mini

    Reviewed on Aug 18, 2016
    Review provided by G2
    What do you like best about the product?
    SearchBlox provided a seamless migration from Google Mini Search Appliance. The software is easy to install, stable, and efficient. Indexing is blazing fast, and results are complete. Support and customer service have been excellent. We have installed SearchBlox on our own server and would highly recommend.
    What do you dislike about the product?
    License must be renewed on a yearly basis.
    What problems is the product solving and how is that benefiting you?
    We have migrated several site search functions from Google Mini to SearchBlox.
    Recommendations to others considering the product:
    We are grateful to SearchBlox for a seamless migration from Google Mini Search Appliance. The software was easy to install, stable, and efficient. Indexing is blazing fast, and results are complete.
    View all reviews