Navattic

What do you like best about the product?

The UI is intuitive for both admins and end users. Performance has been improving, it still offers good value for the investment, and the recent launch of the MCP—along with its ever-evolving AI capabilities—helps keep it at the top of the market.

What do you dislike about the product?

Performance could be better, especially to support more dynamic and timely edits when I’m building an asset.

What problems is the product solving and how is that benefiting you?

Navattic is a core tool in our enablement tech stack. It not only saves my team time and effort, but also helps us create high-quality, engaging assets that end users genuinely appreciate.

What do you like best about the product?

Honestly the best thing about Navattic is how easy it is to use. We were building demos pretty much from day one, it didn't take long to figure things out. Onboarding was smooth and whenever we got stuck, support got back to us quickly. And our CSM is just the sweetest person, always happy to help and never makes you feel like you're asking a dumb question. Makes a big difference.

What do you dislike about the product?

The AI feature doesn't always give me the content I'm looking for, especially when it comes to matching my own tone and wording. So I usually end up writing the text manually. To be fair, that might be partly on me and how I'm using it, so it's probably something I need to spend more time with. Other than that, not much to complain about.

What problems is the product solving and how is that benefiting you?

It makes showing our product a lot easier. Before Navattic, I was mostly explaining it with static visuals and slides, which never really showed how the product actually works. Now I can build interactive demos and tailor them for different personas and use cases, so people see the parts that are relevant to them. It's been really helpful for us.

What do you like best about the product?

I find Navattic’s platform easy to use and straightforward to navigate. The UI is fantastic, offers integrations to the tools we use across the company and has strong AI functionality. The use cases are broad, supporting marketing, onboarding, in-product guidance, and more. Beyond the product itself, everyone from Navattic I’ve interacted with has been fantastic, always responsive and there to help whenever I’ve needed it.

What do you dislike about the product?

There’s very little I dislike about Navattic. If anything, I wish captures would automatically detect when a screen is scrollable and capture it accordingly. Right now, I find it difficult to make screens scrollable, and I often end up with static images that don’t scroll. I know it’s possible to set up, but the option is hard to find within the product.

What problems is the product solving and how is that benefiting you?

Navattic is solving a number of use cases. We use Navattic for onboarding, making it more digestible and easier to onboard our product. We used to use a dedicated tool for this, but that tool was close to impossible to manage given all the product updates. We now do that in a few clicks using Navattic. In addition to that, Navattic is a key lead-gen lever for our commercial team, providing insights into how prospects are engaging with our products and platform.

What do you like best about the product?

It's generally intuitive for first time users, it does the things I want it to do. It's clearly been refined to what users want.

What do you dislike about the product?

Only 2 things have been an issue so far in my use. 1- sometime selecting the element does not snap to everything I want and I can't see how to edit it manually. 2- I want to do a long capture of many steps and then split the captures into flows. You might be able to do this, but it's not clear how (at least not as clear as most other features).

What problems is the product solving and how is that benefiting you?

Demos and user guides for a new platform. It's simply providing the functionality we need at this time and don't have resources to develop ourselves.

What do you like best about the product?

As a Solutions Engineer, I like how Navattic makes it easy to turn product workflows into polished, interactive experiences. It gives prospects and clients a way to explore key capabilities on their own while keeping the experience focused and easy to consume.

What do you dislike about the product?

I would say that the biggest area of improvement for Navattic for me personally is the ease of use. There is a learning curve to it, especially if you're used to sending quick videos for prospects or clients when you need to follow up. You do have to spend some time learning how to build an interactive demo, and that can be more time-consuming than simply recording a video. It's because of the fact that you already have another full-time job responsibility, and you're adding this new system that you're having to learn. But I will say it does add engagement and impact to the demos, making that extra effort worthwhile. So, yes, there is a slight learning curve, but I do think the value is there.

What problems is the product solving and how is that benefiting you?

I use Navattic to create interactive product demos, letting prospects experience our tool without a full walkthrough. It simplifies client follow-ups and helps engage prospects early by showcasing key workflows, making the process efficient and impactful.

What do you like best about the product?

I liked how the UX made creating a demo really easy. I didn't have a chance to upskill myself using product documentation, but I didn't need to spend a lot of time to understand the product and create a demo

What do you dislike about the product?

some elements were a bit confusing to access i.e. there was a popup banner that I'm still not quite sure how to include. however, i was able to clone an existing page that had this element and sub out the background, so I was grateful for a quick workaround

What problems is the product solving and how is that benefiting you?

Getting an operational product walkthrough to demonstrate value to the customers is invaluable towards moving folks down the funnel.

What do you like best about the product?

I use Navattic to create short, interactive product experiences for prospects, and I like how easy it makes it to turn our product into these experiences. Navattic gives us the flexibility to highlight specific Sage Intacct use cases without needing to build or deliver a full demo every time. I particularly value the capture and editing tools, tooltips, beacons, and branching flows that help build polished, interactive demos focusing on the right features without overwhelming prospects. The setup was pretty straightforward, and this platform helps us scale Sales Engineering by providing prospects with a quick, interactive way to experience Sage Intacct before or after a live demo.

What do you dislike about the product?

I'd love to see more flexibility in organizing and managing a growing library of demos, along with an even easier way to reuse content across different demos and use cases.

What problems is the product solving and how is that benefiting you?

Navattic helps me create interactive product experiences for pre-call discovery and follow-ups, making it easy to highlight key workflows without full demos. It scales our Sales Engineering efforts and allows prospects to explore Sage Intacct conveniently.

What do you like best about the product?

I like Navattic's speed of execution and ease of use. It's quick to put a demo on the website and have it driving traffic. I also appreciate the intuitive UX and UI, which make it easy to navigate our complex platform. Plus, the setup was fairly easy, and our customer success manager has been incredibly helpful, simplifying the process with her technical expertise and valuable recommendations across various aspects like marketing, sales, and reporting.

What do you dislike about the product?

The mobile platform setup with Navattic still needs some work, especially if you are trying to record a desktop app like ours. People accessing our website via mobile can't view certain demos properly.

What problems is the product solving and how is that benefiting you?

Navattic allows us to quickly set up customized demos on our website, enhancing customer engagement. and the understanding of the platform. IT also supports a broad variety of teams like Pre-Sales and Customer Success for quick demos, module setup or quick fixes.

What do you like best about the product?

It’s easy to use, and the customer service team is very helpful whenever I need support.

What do you dislike about the product?

Not much to add. The platform is great and easy to maintain.

What problems is the product solving and how is that benefiting you?

I’m using the demo tours on my page, and they’ve been very helpful for driving sales.

What do you like best about the product?

Simple onboarding and generous free trial.

What do you dislike about the product?

Nothing. It's a really good software to use.

What problems is the product solving and how is that benefiting you?

Product demo for cold mailing and onboarding new users