Navattic
NavatticReviews from AWS customer
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I don't think I could be happier.
What do you like best about the product?
The process of installing the chrome extension, taking the captures, etc was pretty seamless. After making my first demo, I think the use cases for Navattic are endless. I also appreciate that they allowed me full access to the platform on the free trail, not hiding a bunch of stuff behind a pay wall. Made the experie
What do you dislike about the product?
There was maybe a 30 minute learning curve when it came to the process of using Navattic. Not really complaining about that, as I think that is reasonable.
What problems is the product solving and how is that benefiting you?
I made a demo that will go behind a form on our landing page.
Two Years In and Still Impressed
What do you like best about the product?
Navattic is incredibly intuitive and easy to use. I've been using it for over two years to create demos for both customers and implementation teams, and it has consistently delivered great results.
What do you dislike about the product?
Broken global search
Once you're past 20–30 demos, not being able to search across the workspace turns routine work into a scavenger hunt.
Archive-only, no hard delete
This is a governance issue, not just a UX quirk:
The library never actually gets smaller, so clutter compounds over time
Demos with outdated pricing, deprecated features, or sensitive-looking data can't truly be removed — which matters for compliance and brand control
After a rebrand or sunset product, you want old demos gone, not buried in a drawer
Once you're past 20–30 demos, not being able to search across the workspace turns routine work into a scavenger hunt.
Archive-only, no hard delete
This is a governance issue, not just a UX quirk:
The library never actually gets smaller, so clutter compounds over time
Demos with outdated pricing, deprecated features, or sensitive-looking data can't truly be removed — which matters for compliance and brand control
After a rebrand or sunset product, you want old demos gone, not buried in a drawer
What problems is the product solving and how is that benefiting you?
Help me create product demos that I can share with customers and are easy to follow. Saves time as you don't always have to go on calls and demo them again and again.
Urgent, Transparent Roadmaps Made Evaluation Smooth
What do you like best about the product?
I appreciate the company's sense of urgency and transparency in communicating feature roadmaps during our evaluation period.
What do you dislike about the product?
Broadly speaking, there’s less out-of-the-box customization than if you were building your own agent with something like LangGraph. That isn’t universally a negative, though, because it can make it easier for non-technical ICs to contribute.
What problems is the product solving and how is that benefiting you?
Navattic is helping us deliver more interactive onboarding and activation experiences across a wider book of business.
Seamless responsive Demo along with Strong Lead Capturing Capabilities
What do you like best about the product?
The ability to seamlessly integrate product demos into our website, along with the option to share demo URLs directly via email, is a significant advantage. We can also create lead generation forms within Navattic and pass user data to marketing operations platforms.
Navattic enables us to capture user demographic information, which helps us evaluate campaign performance by analyzing engagement with specific demos.
The Navattic support team has been highly responsive and consistently available whenever assistance is needed.
That said, there is one area for improvement, which we are currently discussing with their team. We would like the Navattic JavaScript to be split into two components—one for rendering the demo and another for collecting user data. Without this separation, it is difficult to properly manage consent categories for deploying Navattic demos.
Navattic enables us to capture user demographic information, which helps us evaluate campaign performance by analyzing engagement with specific demos.
The Navattic support team has been highly responsive and consistently available whenever assistance is needed.
That said, there is one area for improvement, which we are currently discussing with their team. We would like the Navattic JavaScript to be split into two components—one for rendering the demo and another for collecting user data. Without this separation, it is difficult to properly manage consent categories for deploying Navattic demos.
What do you dislike about the product?
Nothing in particular, but as I mentioned there is one area for improvement, we would like the Navattic JavaScript to be split into two components—one for rendering the demo and another for collecting user data. Without this separation, it is difficult to properly manage consent categories for deploying Navattic demos.
What problems is the product solving and how is that benefiting you?
Navattic is a helpful product for our Marketing and sales team, as by using the product team members can build demos themselves without having any dependency on engineering teams. It helps to launch campaign faster and teams can reuse the same demo across prospects and channels
Easy Tour Creation with Helpful Best Practices
What do you like best about the product?
Creating a tour is very easy, even for people who aren’t particularly tech-savvy. I also like that they share great ideas and best practices documentation every year.
What do you dislike about the product?
A couple of things I would like to see:
Ability to have two CTA buttons in a module.
Easy Marketo form integration into tours.
Ability to have two CTA buttons in a module.
Easy Marketo form integration into tours.
What problems is the product solving and how is that benefiting you?
Its tough for a SaSS company to make the product feel tangible. Navattic has made it possible for us to do this. We have not taken advantage of testing to increase performance but look forward to doing so this year.
Easy Demo Updates with Helpful CSM Support
What do you like best about the product?
It’s easy to update things like demos. We used to have to ask one of our teammates to re-record whenever there were changes, but now we can simply insert the updated media and make the necessary updates.
What do you dislike about the product?
It was a bit confusing to get started at first, but the CSM team was extremely helpful and quickly got everything sorted out.
What problems is the product solving and how is that benefiting you?
Localization, updates, product and tool demos. All of these things were very time consuming to update in the past.
Easy, instructional content created with Navattic helps our clients utilise our products.
What do you like best about the product?
Auto-generation using logic for the product
What do you dislike about the product?
Wish we could select screen beacons and captures like when you add a manual file. Using the selection area.
What problems is the product solving and how is that benefiting you?
.
Centralizes All Our Content Creation in One Place
What do you like best about the product?
How we can centralize all the content we create
What do you dislike about the product?
It can be a bit confusing to use. The interface.
What problems is the product solving and how is that benefiting you?
By centralizing all content makes it easy to share with our stakeholders.
Intuitive Platform Backed by a Responsive, Knowledgeable Team
What do you like best about the product?
Navattic has been a standout experience from day one. What impressed us most was how knowledgeable the reps were — they took the time to truly understand our pain points and came prepared with solutions that actually addressed our needs, not just a generic demo.
The support team has also been exceptional. Whenever we've had questions or run into anything, responses come quickly and the resolutions are thorough. It's rare to find a vendor where support feels like a genuine partnership rather than a ticket queue.
As for the software itself, it's refreshingly easy to navigate. The interface is intuitive enough that our team was able to get up and running without a steep learning curve, and the overall experience just feels well thought out.
If you're looking for a product that combines ease of use with a team that genuinely cares about your success, Navattic is worth serious consideration.
The support team has also been exceptional. Whenever we've had questions or run into anything, responses come quickly and the resolutions are thorough. It's rare to find a vendor where support feels like a genuine partnership rather than a ticket queue.
As for the software itself, it's refreshingly easy to navigate. The interface is intuitive enough that our team was able to get up and running without a steep learning curve, and the overall experience just feels well thought out.
If you're looking for a product that combines ease of use with a team that genuinely cares about your success, Navattic is worth serious consideration.
What do you dislike about the product?
One area with room to grow is mobile customization, the platform currently shines on web capture, and it would be great to see that same depth of flexibility extended to mobile experiences as well. It's not a dealbreaker, but something to keep in mind depending on your use case.
On the analytics side, third-party tracking can occasionally be inconsistent in its accuracy.
On the analytics side, third-party tracking can occasionally be inconsistent in its accuracy.
What problems is the product solving and how is that benefiting you?
Navattic has helped us stay current and compelling in how we present our product. We're now able to showcase our most up-to-date features to both new and existing clients with ease, ensuring that every interaction reflects the latest of what we have to offer.
Beyond that, it's elevated the quality of our storytelling. We have much greater control over the narrative, allowing us to guide prospects through a tailored experience that speaks directly to their needs rather than relying on a one-size-fits-all approach.
Beyond that, it's elevated the quality of our storytelling. We have much greater control over the narrative, allowing us to guide prospects through a tailored experience that speaks directly to their needs rather than relying on a one-size-fits-all approach.
Insanely Powerful Product, Even Better Partner-Like Support
What do you like best about the product?
Navattic is an insanely good and deep product. There is no question about it. But the team behind Navattic is what makes the bigger difference. I feel like Ryan from Navattic was truly a partner that was there for us, not just someone that answers questions. I deeply appreciate that.
What do you dislike about the product?
Nothing I can think of really. Maybe the loading time could be a little better and there are a few ideas I could share about small features but that's it.
What problems is the product solving and how is that benefiting you?
It's helping us impress enterprise clients with product-like experiences without having to sell, deal with presentations, slides and other boring old school tactics. We just show them.
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