EveryAction

What do you like best about the product?

User interface-very intuitive. I was able to pick it up quickly.

What do you dislike about the product?

It needs to be customized. You have to know what you need.

What problems is the product solving and how is that benefiting you?

It is a great data base for my donors.

What do you like best about the product?

It is very easy to use and also it allows us to reach more people that is clear and concise

What do you dislike about the product?

Just being able to get all staff trained and understand the different sections but once that’s done, everything is good

What problems is the product solving and how is that benefiting you?

Instead of sending emails, one by one were able to group together different people and send out mass emails which saves time and is very efficient

What do you like best about the product?

I like being able to have all contacts with information about what they have completed in our system. I also enjoy the email and online actions feature.

What do you dislike about the product?

Unsure how to use many of the features. Activist codes, source codes, campaigns... it's very confusing. I also do not have confidence that online actions when it's an email are actually getting through. We plan to stop using the email feature in online actions because of this.

What problems is the product solving and how is that benefiting you?

I have no idea. Nothing.

What do you like best about the product?

Easy to use, helps easily connect to others

What do you dislike about the product?

always want more data and more functions

What problems is the product solving and how is that benefiting you?

Keeping donations organized and able to be easily tracked

What do you like best about the product?

I appreciate how Bonterra EveryAction empowers our nonprofit clients to independently develop their own email, SMS, and peer-to-peer fundraising campaigns. This platform is especially well-suited for organizations working with limited budgets. It also offers useful features for targeting, audience segmentation, creating landing pages, and tracking analytics.

What do you dislike about the product?

Using Bonterra EveryAction can be challenging without adequate training, as the CRM is not inherently intuitive. While there are videos and a helpful resources page available to support users, it still requires a significant investment of time and effort to fully understand how to use the platform effectively. To become proficient, users need to dedicate themselves to learning the various features and functions in depth.

What problems is the product solving and how is that benefiting you?

Bonterra EveryAction has been instrumental in helping us fundraise for our nonprofit clients, especially since nonprofits must comply with different regulations than political campaigns or political action committees. I also value the built-in, though optional, compliance feature, which helps ensure our organization remains in line with all relevant regulatory and campaign finance requirements for reporting and independent expenditures.

What do you like best about the product?

Good CRM with a plethera of standard fields to store contact information. Support is good and responsive.

What do you dislike about the product?

Costly for a nonprofit to use from a membership standpoint due to the need for source codes if fees need to go to different places. Also there is not a user guide so you need to go through articles and recording to learn about the different features.

What problems is the product solving and how is that benefiting you?

The organization's goal was to maintain their membership and track annual dues across multiple lodges with different fees and levels. It is also used to send targeted emails which is a great tool to send directed messages to members and donors. It is used to send renewal notices, invitations to events, volunteer opportunities, and fund raising.

What do you like best about the product?

I like the contact management and database.

What do you dislike about the product?

There are a lack of features that I wish would be added to the site soon.

What problems is the product solving and how is that benefiting you?

It provides fundraising insights and has excellent donation management

What do you like best about the product?

They have since purchased other platforms, expanding the options for folks who were already users. That said, they've also removed some features, unless you pay more. For example, I used to be able to drag an image to the email builder. Now that's not included in my plan?

What do you dislike about the product?

Errors are nondescript. Finding the problem code/area is challenging. it would be great to have an option to click the error and go directly to the code or input that needs fixing.

What problems is the product solving and how is that benefiting you?

EveryAction helps us stay in communication with our audiences, create and track event participation, and move folks along the advocacy experience.

What do you like best about the product?

I like that I can do so much with Bonterra. I can fundraise, keep track of conversations, send mail, target and analytics. It integrates well with other systems, too. EveryAction can be a one-stop shop for all things organizing, once you learn the platform.

What do you dislike about the product?

It is harrrrdddd to understand how to use the platform. Lots of options, lots of trainings, lots of ways to mess up your data.

What problems is the product solving and how is that benefiting you?

We need to know how to keep track of people, who they're speaking to, and how they're moving through our ladder of engagement. EveryAction is perfect for this!

What do you like best about the product?

EveryAction manages contacts really well, and makes bulk email easy, tracking bounce backs, opt outs, open rate, click rate, and more.

What do you dislike about the product?

The downside of EveryAction is that it has so many features, it's a bit overwhelming. I haven't even begun to explore more advanced features.

What problems is the product solving and how is that benefiting you?

It manages our contact list and supports bulk email delivery and tracking.