Reduced live production latency and costs while improving uptime and remote monitoring
What is our primary use case?
Haivision SRT Gateway is used for our live production and contribution backhaul, which helps us to secure the ingest SRT from the field cameras. It also helps us for cloud replication, which reduces the source bandwidth by using AWS as the hub to fan out the streams to multiple broadcast destinations for our organization.
The remote monitoring and multi-viewing SRT features give us a listener proxy for diagnostic purposes and enable multi-viewers for our remote production environments.
Our live production contribution involves sending field footage to control rooms and studios while also returning studio talkback and graphics, which gives us visibility and good low latency.
Haivision SRT Gateway covers multipath redundancy and recovers packets up to 30 to 50 percent. Bandwidth efficiency is significantly lower than UDP and RDP due to the ARQ and FEC.
The secure platform includes AES-256 encryption, so no VPNs or tunnels are needed.
Haivision SRT Gateway provides multi-protocol conversions including SRT to RTP, RTP to FEC, RTMP, RTSP, HLC, TS, and UDP, which provides us with good real-time statistics and firewall traversal.
Path redundancy features simultaneous multipath SRT streaming over primary backup networks for a maximum uptime of 99 percent.
Encryption with AES is also available to ensure the content and all data is secured by 128 or 256-bit end-to-end encryption with a key management service.
How has it helped my organization?
After implementing Haivision SRT Gateway, the monthly cost we were paying to other solutions has been reduced significantly by 88 percent through adopting the AWS pay-as-you-go model.
Latency has been improved substantially. Before using the solution, it was around five to 10 seconds, which was a major drawback for the organization. After implementing the service, we have achieved latency in the range of 100 to 500 milliseconds, which represents a 95 percent improvement.
Uptime has been improved by 70 percent and bandwidth has been improved by 38 percent.
Deployment was a major feature and improvement, as Haivision SRT Gateway provided very quick deployment in the cloud, taking only five to 10 minutes for our organization to deploy in the cloud with AWS Marketplace. Other solutions generally take weeks or sometimes months to deploy.
What is most valuable?
Haivision SRT Gateway offers scalable throughput which can range from 100 to 1 Gbps plus on server. Cloud pay-as-you-go auto-scaling models are available, and it is also available through Azure Marketplace deployments. The pay-as-you-go model is available, and there is also an option for buying your own licensing format.
The metering and billing experience is excellent. Through the pay-as-you-go model, we can decide how much is needed at what time and determine the number of users and the plan we are looking for.
Pricing, setup cost, and licensing are great features with Haivision SRT Gateway. Since we obtained it from AWS Marketplace, the pricing is 60 to 70 percent cheaper compared to other solutions. Licensing through the pay-as-you-go model is easy, and there is also an option for buying your own license according to requirements.
What needs improvement?
We did not encounter any challenges in the years we have used Haivision SRT Gateway. However, improvements could be made in the direction of the user interface and the transcoding and recording functions. These could be made more advanced by using AI capabilities and AI features.
Haivision SRT Gateway sometimes does not have HEVC or AVC conversion, so an external encoder or decoder is required at times. They could integrate this functionality within the platform using AI capabilities.
For how long have I used the solution?
We have been using Haivision SRT Gateway for the last two and a half years.
What do I think about the stability of the solution?
Haivision SRT Gateway is definitely a stable solution. We did not face any challenges and achieved almost 99.99 percent uptime.
What do I think about the scalability of the solution?
Haivision SRT Gateway is definitely a scalable solution. We can choose from the number of users and scale up and down anytime since we are on a pay-as-you-go model.
How are customer service and support?
Customer support is really great. We had an interaction with them eight months back and those people are prompt and provided the resolution within 30 to 40 minutes, which was excellent. I give it a 10 out of 10 for customer support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used satellite solutions prior to Haivision SRT Gateway.
There are multiple reasons for the switch from satellite to Haivision SRT Gateway. The first reason was the cost, which was very high. The second issue was the latency, which they were providing was really high and which did not align with our expectations. The usability and complexity of the software were also concerns that prompted the solution change.
How was the initial setup?
Deployment with Haivision SRT Gateway was quick, taking only five to 10 minutes to get it deployed through AWS Marketplace. Deployment was straightforward and fast.
What about the implementation team?
Configuration with Haivision SRT Gateway was really good. We configured the software easily through our technical department teams. We did not encounter any challenges or glitches while configuring the solution for our organization.
What was our ROI?
Haivision SRT Gateway has directly impacted the organization. We have saved on cost and time. It is directly impacting our business and customer relationships, which have been improved by at least 50 to 60 percent.
What's my experience with pricing, setup cost, and licensing?
Pricing, setup cost, and licensing are great features with Haivision SRT Gateway. Since we obtained it from AWS Marketplace, the pricing is 60 to 70 percent cheaper compared to other solutions. Licensing through the pay-as-you-go model is easy, and there is also an option for buying your own license according to requirements.
Which other solutions did I evaluate?
We evaluated satellite, microwave, and other solutions before choosing Haivision SRT Gateway.
What other advice do I have?
Anyone who is looking for a dedicated solution to improve their organization's latency, uptime, and bandwidth should definitely go ahead with Haivision SRT Gateway, as it is a great solution. I rate this product 5 out of 5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
