AssemblyAI

The main use case of AssemblyAI is for transcription purposes. Whenever I work on a file, specifically when I moderate or take an interview, I need to have a transcript. I mostly use AssemblyAI to make my proper transcript.

I did have some projects recently that required me to do some transcription work. That was the time when I used AssemblyAI to make my work easier. What I appreciate about AssemblyAI is that it gives me an error-free transcript file. That is why I used it in a few of the multiple projects that I have done in the past few months.

I mostly use AssemblyAI on my personal projects. I do not know if the whole organization is using it or not. On my personal preference for my projects, whenever I require some kind of transcript, I personally use AssemblyAI. It is my first go-to for any transcript, any transcription purposes, any conversion, or any language change purposes.

I think the best feature AssemblyAI offers for me is the errorless transcription and language translation. If I have a file or a whole transcript of any session in any other language, it translates it for me. Whatever I needed. That is something I really love about AssemblyAI.

Speed and accuracy both matter to me.

The only point where I think AssemblyAI can be improved is in the export functionality. For example, if I copy the whole text from the AssemblyAI dashboard and paste it into a Word file, it generally takes a single type of format that is very misaligned. With my experience, I first copy the whole text from the moderator, transcriber, and respondent into a Notepad. Then, after the Notepad, I copy it into a Word file, and then it works completely fine with no alignment error. AssemblyAI can work on this. On a better scale, I could directly take it or directly share the transcript into a Word file in a proper format and edit it accordingly. That would be helpful.

The only thing I miss is that I am unable to get it in a proper file in just one click. I just need something where with one click it should be in my Word file, all in order and everything. That is the point I am missing, and I think AssemblyAI can address that.

I have been using AssemblyAI for two years.

AssemblyAI is completely stable.

I do not think there are any scalability issues. I actually love using AssemblyAI.

I have never had a chance to ask for customer support. AssemblyAI has never created any problem for me.

Before, I was using Temi, which is also a transcription website that makes transcripts. I switched to AssemblyAI because, in comparison to Temi, AssemblyAI is faster, more accurate, and it automatically removes all the unfiltered words that Temi generally does not remove. With Temi, once I have a transcript, I have to work more, around two or three hours, to do a quality check of the transcript. But with AssemblyAI, I do not need to do much quality check. I can do it within an hour. That is the point when I switched to AssemblyAI, and I really appreciated that.

I would say that they should definitely try this. AssemblyAI can make work really easier and faster. Why would I wish to spend more than four to five hours on a single one-hour transcript if with AssemblyAI I can do it within forty minutes?

Due to its user-friendliness, its errorless transcriptions, and the fact that I can use it anywhere, anytime.

I do not have a subscription for AssemblyAI for now. I only used it on a trial basis. But I really love its platform. So most probably, in the future, I am going to get a subscription to AssemblyAI.

I did not evaluate any other options. I was pretty clear that I wanted to use AssemblyAI.

For my personal project, I remember there was a project around eight months ago where I was doing work that required some transcription, and the transcripts were originally in German and Japanese, and I needed to deliver some of the transcript in English. At that time, I used AssemblyAI to moderate my work, and it actually helped me to cut down the time that it generally takes me to deliver a specific transcript that is translated, errorless, and in a proper format. AssemblyAI helped me a lot in that situation. I would rate this experience a 9 out of 10.

My main use case for AssemblyAI was for a voice-based calling system that we created.

A specific example of how I used AssemblyAI in my voice-based calling system is that it was used for the text-to-speech part and also speech-to-text. For speech-to-text, I don't remember if we also used something else, but for text-to-speech, we definitely relied on AssemblyAI because the voices were significantly better.

I don't have anything else to add about my use case with AssemblyAI.

The best features AssemblyAI offers include a large selection of voices and an intuitive dashboard where we could customize and tweak things according to what we needed.

When I mention customizing and tweaking things, it was a mix of all aspects, and I could also change the AI model behind it.

AssemblyAI has impacted my organization positively, not in the current organization, but in the previous organization. Because of AssemblyAI, we were able to envision something that could speak naturally to mass consumers.

That natural-sounding speech impacted our customers because users couldn't tell if it was AI, and even if they could, they could still have a natural conversation.

AssemblyAI can be improved in several areas. I don't remember if AssemblyAI had a webhook, but if they have one, that's beneficial. The biggest improvement I think was the lack of background sound. If AssemblyAI doesn't have this feature anymore, but suppose we have a use case where a customer support representative is talking to an actual customer, for it to actually sound natural, perhaps a dim office workspace background would be nice. This would give it a much more natural feel instead of a very silent background, which feels very artificial.

Regarding AssemblyAI's AI capabilities, I have no idea about its governance and security. I would really like to know if it is compliant with Saudi PDPL. A feature I would want AssemblyAI to have is to cater to the MENA region and the Middle East market. There's a law in Saudi called PDPL, Personal Data Privacy Law, and that dictates that all the data should remain within the Kingdom or within GCC and all the processing should happen there. If AssemblyAI could offer some feature or some way to ensure that the hosting is being done within maybe GCP Dammam or AWS in the GCC, or the cloud providers that reside here, and the physical data centers that are being used are of the GCC for our entire processing, that would make it so much more feasible to be used within organizations in Saudi.

Regarding AssemblyAI's AI capabilities, I can't think much about its accuracy and reliability of output because I think the AI is of a third party that is connected. I don't know if AssemblyAI has any LLM that does the reasoning. So I don't think it's fair to say it's AssemblyAI's capability.

I used AssemblyAI for one and a half years, but I haven't been using it for a year now.

I would say to others looking into using AssemblyAI that it's a good start and it's very easy. They should start by first using the dashboard and trying it out instead of jumping into integrations to see if it best fits their use case. I would rate my overall experience with AssemblyAI an 8 out of 10.