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Braintrust
Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Lovable, Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions-turning production data into better AI with every release.
Reviews (22)
Mihir M.
Fast, Reliable AI Prompt Evaluation That Speeds Up Iteration
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
Braintrust makes evaluating and monitoring AI prompts remarkably fast and reliable. With automated testing, real-time logging, and seamless workflow integration, it significantly speeds up model iteration and improves overall output quality.
What do you dislike about the product?
While powerful, Braintrust can come with a slight learning curve for non-technical team members during the initial setup. Additionally, advanced analytics and custom evaluation setup could benefit from more streamlined UI workflows and more intuitive documentation.
What problems is the product solving and how is that benefiting you?
We were struggling with inconsistent LLM output and slow, manual evaluation, but Braintrust automated our prompt testing and real-time monitoring. As a result, we cut our iteration time in half and now see significantly higher output reliability in production.
Marketing and Advertising
Powerful All-in-One Candidate Hub, but Overwhelming at First
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
It keeps all candidates in one place and covers the AI integrations you might need. That said, there’s a steep learning curve, and whether you feel you’re getting your money’s worth really depends on how deeply you use it. The support team is helpful, but slow to find answers. Responses weren't received as quickly as I'd like.
What do you dislike about the product?
There’s a lot to learn to manage with this. It can do a lot, but it feels overwhelming when you first start using it. The talent pool is wide, but many have told us the descriptions they've seen aren't accurate to the position (e.g. remote work when it's in office).
What problems is the product solving and how is that benefiting you?
It makes hiring a lot easier. I feel like I can get a solid overview in a short amount of time, and there are plenty of choices to consider.
Faizan .
Enhances AI Agent Development, Needs Quicker Support
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
I really like Braintrust because it helps us ship AI agents quickly and track the quality of responses from our agents. It makes observing, evaluating, and improving our AI agents much easier, allowing us to do a lot of testing and fix issues efficiently. I also appreciate that inside Braintrust, we can trace everything and inspect prompts, which lets us see responses in real-time and score outputs using LLMs. The initial setup was easy, taking just two days to get started.
What do you dislike about the product?
I really like the platform, but I think the customer support is something they could improve. It takes a lot of time for the customer support to respond back to their queries.
What problems is the product solving and how is that benefiting you?
I use Braintrust to ship AI agents quickly and track their response quality. It allows us to observe, evaluate, and improve AI agents easily, facilitating testing and issue resolution.
Karuneshree T.
Empowering, Transparent Hiring That Puts Talent First
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
Empowering talent with fair, transparent hiring
What do you dislike about the product?
Competitive fees and high application competition
What problems is the product solving and how is that benefiting you?
It cuts out middleman giving me more fair pay
Krishna K.
Braintrust Makes LLM Evaluation and Monitoring Effortless
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
What I like most about Braintrust is how easy it makes it to evaluate and monitor LLM applications. Having prompts, test cases, evaluations, and traces in one place makes it much easier to iterate on AI features and understand how changes affect model performance. The interface is straightforward, and it fits well into an existing development workflow.
What do you dislike about the product?
One thing I dislike is that some of the more advanced evaluation workflows take time to set up and understand, especially for teams that are new to LLM observability. There are also areas where the documentation could include more practical examples for complex use cases.
What problems is the product solving and how is that benefiting you?
Braintrust helps solve the problem of reliably evaluating and monitoring LLM applications. Instead of relying on manual testing, I can compare prompt or model changes against predefined evaluations, which helps catch regressions early and improves confidence when deploying AI features.
Financial Services
Easy Job Search and Direct Client Connections for Freelance Work
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
It lets me search for jobs and take on freelance work, and I can connect with clients directly.
What do you dislike about the product?
Nothing as such as everything is good so far
What problems is the product solving and how is that benefiting you?
Creating clear communication between recruiters and candidates. It’s a simple process for hiring talent, with direct communication with clients.
Atharva S.
Braintrust’s Transparent, Talent-First Platform Makes Finding Great Projects Easy
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
What I like best about Braintrust is its transparent and talent-first approach to connecting professionals with high-quality opportunities. The platform has a clean, intuitive interface that makes it easy to build a profile, discover relevant projects, and manage applications. I also appreciate its AI-powered matching and recommendation features, which help surface opportunities that align with my skills and experience. Performance has been consistently smooth, and the onboarding process is straightforward, allowing users to get started quickly. Overall, Braintrust provides strong value by reducing hiring friction, supporting remote work, and creating a more efficient marketplace for both talent and companies.
What do you dislike about the product?
While Braintrust offers a strong hiring experience, the number of opportunities can vary depending on a user's skills, location, and market demand. I would also like to see greater transparency around application progress and AI-based job recommendations so it's easier to understand why certain roles are suggested or not. The interface is generally easy to use, but more advanced filtering, additional integrations with productivity and calendar tools, and richer onboarding resources would further improve the experience. Performance has been reliable overall, though more detailed feedback after applications or interviews would make the platform even more valuable for candidates.
What problems is the product solving and how is that benefiting you?
Braintrust solves the challenge of connecting skilled professionals with high-quality opportunities through a transparent and streamlined hiring platform. Instead of spending significant time searching across multiple job boards, I can discover relevant roles that match my experience and manage the application process from a single interface. Its AI-powered matching, reliable performance, and integrations with modern hiring workflows help reduce manual effort and speed up the recruitment process. This has made it easier to find suitable opportunities, improve productivity during my job search, and achieve a better return on the time invested in applying for roles.
Aliyah P.
User-Friendly and Easy to Learn
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
I like how user-friendly it is, and how easy it is to learn once you get started.
What do you dislike about the product?
Sometimes it can be a bit slow, but it’s likely due to my internet.
What problems is the product solving and how is that benefiting you?
Braintrtsust is helping me track data and information.
Germaine J. M.
AI Agents That Get the Job Done for Me
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
The software allows AI agent to do the job for me.
What do you dislike about the product?
The software can be slow at times, which can cause delays.
What problems is the product solving and how is that benefiting you?
It make easier for me to do my job. I can focus client experience.
Utkarsh P.
Transparent, Flexible Hiring with High-Quality Opportunities
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
What u like about braintrust is its focus on connecting skilled professionals with high quality opportunities while creating a transparent and flexible hiring experience.
What do you dislike about the product?
One area that could be improved is the availability of opportunities in some specialized skill areas.At times,it may take longer to find the right match between a candidate's expertise and an available project.
What problems is the product solving and how is that benefiting you?
It solves a major problem by making it easier for companies to find qualified talent and for professionals to access relevant contract and freelance opportunities.For me biggest benefit is access to a broader range of opportunities that match my skills and experience.