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    Braintrust

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    Sold by: Braintrust 
    Deployed on AWS
    Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Lovable, Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions-turning production data into better AI with every release.
    4.4

    Overview

    Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them.

    Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve.

    Braintrust provides:
    • Data + Instrumentation: turning traces and outputs into structured eval datasets.
    • Active observability: autonomous and continuous intelligence on top of your observability data, surfacing the patterns that matter.
    • Evals: defining what "good" means, measure against it, and determine how to improve your agents.
    • Iteration: comparing prompts, models, and versions to improve quality, cost-effectively.
    • Quality gates: automated checks that prevent regressions from reaching production
    • Improvement loop: AI-powered tools that speed up the entire development cycle.

    Highlights

    • Loop: A specialized agent for querying observability and trace data. Ask follow-up questions in plain language and get answers backed by your production data.
    • Brainstore: Braintrust's database for agent observability. Search and filter millions of traces in under a second, including full-text search across prompts and error messages.
    • Scalable architecture with enterprise-grade security: Braintrust is RBAC, SSO, SAML, HIPAA and SOC II compliant and offers a hybrid deployment model for customers with certain data requirements.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Enterprise SaaS License
    Contact Us For Private Offer Pricing at info@braintrust.dev.
    $250,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Usage
    Usage-based credits for data volume, scores, and data retention
    $0.01

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Usage information

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    Software as a Service (SaaS)

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    Customer reviews

    Ratings and reviews

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    4.4
    20 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    30%
    5%
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    0 AWS reviews
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    20 external reviews
    External reviews are from G2 .
    Faizan .

    Enhances AI Agent Development, Needs Quicker Support

    Reviewed on Jul 29, 2026
    Review provided by G2
    What do you like best about the product?
    I really like Braintrust because it helps us ship AI agents quickly and track the quality of responses from our agents. It makes observing, evaluating, and improving our AI agents much easier, allowing us to do a lot of testing and fix issues efficiently. I also appreciate that inside Braintrust, we can trace everything and inspect prompts, which lets us see responses in real-time and score outputs using LLMs. The initial setup was easy, taking just two days to get started.
    What do you dislike about the product?
    I really like the platform, but I think the customer support is something they could improve. It takes a lot of time for the customer support to respond back to their queries.
    What problems is the product solving and how is that benefiting you?
    I use Braintrust to ship AI agents quickly and track their response quality. It allows us to observe, evaluate, and improve AI agents easily, facilitating testing and issue resolution.
    Karuneshree T.

    Empowering, Transparent Hiring That Puts Talent First

    Reviewed on Jul 28, 2026
    Review provided by G2
    What do you like best about the product?
    Empowering talent with fair, transparent hiring
    What do you dislike about the product?
    Competitive fees and high application competition
    What problems is the product solving and how is that benefiting you?
    It cuts out middleman giving me more fair pay
    Krishna K.

    Braintrust Makes LLM Evaluation and Monitoring Effortless

    Reviewed on Jul 28, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Braintrust is how easy it makes it to evaluate and monitor LLM applications. Having prompts, test cases, evaluations, and traces in one place makes it much easier to iterate on AI features and understand how changes affect model performance. The interface is straightforward, and it fits well into an existing development workflow.
    What do you dislike about the product?
    One thing I dislike is that some of the more advanced evaluation workflows take time to set up and understand, especially for teams that are new to LLM observability. There are also areas where the documentation could include more practical examples for complex use cases.
    What problems is the product solving and how is that benefiting you?
    Braintrust helps solve the problem of reliably evaluating and monitoring LLM applications. Instead of relying on manual testing, I can compare prompt or model changes against predefined evaluations, which helps catch regressions early and improves confidence when deploying AI features.
    Financial Services

    Easy Job Search and Direct Client Connections for Freelance Work

    Reviewed on Jul 28, 2026
    Review provided by G2
    What do you like best about the product?
    It lets me search for jobs and take on freelance work, and I can connect with clients directly.
    What do you dislike about the product?
    Nothing as such as everything is good so far
    What problems is the product solving and how is that benefiting you?
    Creating clear communication between recruiters and candidates. It’s a simple process for hiring talent, with direct communication with clients.
    Atharva S.

    Braintrust’s Transparent, Talent-First Platform Makes Finding Great Projects Easy

    Reviewed on Jul 28, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Braintrust is its transparent and talent-first approach to connecting professionals with high-quality opportunities. The platform has a clean, intuitive interface that makes it easy to build a profile, discover relevant projects, and manage applications. I also appreciate its AI-powered matching and recommendation features, which help surface opportunities that align with my skills and experience. Performance has been consistently smooth, and the onboarding process is straightforward, allowing users to get started quickly. Overall, Braintrust provides strong value by reducing hiring friction, supporting remote work, and creating a more efficient marketplace for both talent and companies.
    What do you dislike about the product?
    While Braintrust offers a strong hiring experience, the number of opportunities can vary depending on a user's skills, location, and market demand. I would also like to see greater transparency around application progress and AI-based job recommendations so it's easier to understand why certain roles are suggested or not. The interface is generally easy to use, but more advanced filtering, additional integrations with productivity and calendar tools, and richer onboarding resources would further improve the experience. Performance has been reliable overall, though more detailed feedback after applications or interviews would make the platform even more valuable for candidates.
    What problems is the product solving and how is that benefiting you?
    Braintrust solves the challenge of connecting skilled professionals with high-quality opportunities through a transparent and streamlined hiring platform. Instead of spending significant time searching across multiple job boards, I can discover relevant roles that match my experience and manage the application process from a single interface. Its AI-powered matching, reliable performance, and integrations with modern hiring workflows help reduce manual effort and speed up the recruitment process. This has made it easier to find suitable opportunities, improve productivity during my job search, and achieve a better return on the time invested in applying for roles.
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