Buildkite
Fast and Efficient Debugging with Buildkite
Great product, Flexible Pipelines, and Great Support
Reliable CI Solutions with Simplicity and Easy Setup
Developer-Friendly CI/CD with Powerful Customization and Responsive Support
Furthermore, first party support via the pipeline primitives were a lot more versatile and worked well with transferring a lot of our legacy business processes over without requiring as much engineering effort but with greater reassurances that things will work the way we expect it to.
Overall, it provided us a strong CI/CD platform to continue grow out our cloud presence and being unhindered by the scaling challenges that come with most other CI/CD platforms.
Reliable CI/CD with good Self-Hosted options
Great Visualization Tools and User-Friendly Interface
Manages pipelines efficiently with reliable team support
What is our primary use case?
I use Buildkite for deployment tasks related to building AMI images and deploying routing profile queues into Amazon Connect. This involves using Buildkite in conjunction with GitHub. We create files, raise pull requests in GitHub, and then run the Buildkite pipeline for deployment tasks.
What is most valuable?
In Buildkite, I find it easy to manage the Buildkite pipeline with the ability to pull Buildkite IP directly to update security groups. The default upgrade is managed by Buildkite. We use version five integrated with Terraform. There is a team that assists with any significant issues, which adds to the reliability.
What needs improvement?
One area that needs improvement in Buildkite is the requirement for rework of the code. There can be syntax errors when running the Buildkite pipeline, especially if someone has made manual changes in AWS or Amazon Connect, which can cause the pipeline to stop.
For how long have I used the solution?
I have been using Buildkite for two years.
What do I think about the stability of the solution?
We have faced multiple instances of syntax errors when running the Buildkite pipeline, especially when manual modifications have been made into AWS or Amazon Connect. While these issues occur, we rely on a dedicated team to manage and resolve significant issues.
How are customer service and support?
The team managing Buildkite provides good support, and they handle significant issues that arise during operations.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not something I witnessed directly as the pipeline was already in place when I joined. Therefore, I have no firsthand information about the initial setup process.
Which other solutions did I evaluate?
We are migrating our Buildkite pipeline to another tool, but I am not aware of why this decision was made. This migration capability is considered a pro.
What other advice do I have?
With two years of experience on Buildkite, I would recommend it to others due to its manageable pipeline and the support team available for big issues. I am satisfied with it, rating its stability an eight out of ten. Overall, I rate Buildkite eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A simple solution that is easy to learn if there is prior knowledge in YAML
What is most valuable?
The tool is simple and has no learning curve. If you know YAML, you can master it. It is simple to learn.
What needs improvement?
As a newbie, I think BuildKite has several issues. For example, it can't get the status of a PR once it's closed. The syntax is easy to use, but updating a pipeline requires administrator settings, and viewing pipelines for others isn't straightforward.
Another issue is the lack of additional support, especially with plugins. Most plugins, except for a few like Docker, aren't updated regularly on GitHub. While we haven't faced major issues, having someone actively maintain these plugins would increase confidence.
For how long have I used the solution?
I have been working with the product for two years.
How are customer service and support?
The tool's support comes up with a solution, but its limitations affect it.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment is straightforward.
What other advice do I have?
I rate the overall product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
A flexible and easy-to-use solution with documentation for CI/CD
What is our primary use case?
Most of our projects involve both front-end and back-end development. We write the code and then create a file to set up our process, including specifying the tests we want to run. Before deploying to production, we need to install and configure certain things. We need something like Docker Pro, but I'm unsure about that. I'm familiar with the steps for using Buildkite for this process. We start by defining which tests to run.
Once the tests are done, we can add a button to ensure the process doesn't proceed until the test is completed or until we manually press the button. We do this because we always have multiple stages of development, like dev, staging, and production. Once the code is deployed, we test it on dev and then press the button to move it to the stage for QA testing. After QA, we press the button again to deploy to production.
What is most valuable?
If you join our team, it's very easy to learn Buildkite. We have our own boilerplate, so you can just clone it and add your configuration steps. Plus, we have documentation available to guide you through the process.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
Sometimes, the system breaks down when we have limited instances running. For example, our company is very large, and some share the Buildkite instances. If we expect to deploy to production on a Friday, but every team is also deploying on Friday, we might have around twenty projects using Buildkite simultaneously.
What do I think about the scalability of the solution?
My company has 1000-2000 users. The solution is scalable. However, we are careful so as not to overspend.
What was our ROI?
The solution is worth its cost if you are a large organization. It is flexible and easy to use.
What other advice do I have?
I haven't used any other CI/CD platform before this, except for GitLab CI/CD, which I only used at a surface level. We would write some build steps and deploy them as soon as the tests were done. I'm unsure if GitLab has the same capabilities as Buildkite, particularly the step configuration feature that allows you to customize and control the move from one stage to the next (dev to staging, staging to production). I find this feature in Buildkite very easy to integrate and use.
If you're considering using the solution for the first time, I suggest starting with GitLab CI/CD or GitHub Actions. Buildkite might be overkill for smaller projects or individual use. It's usually more expensive for new users but can be cost-effective for large-scale organizations.
I rate the overall product a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Have great plugins, pipeline options and offer webhooks for integration
What is our primary use case?
I use Buildkite on our CI/CD tool to build and deploy our services. Over the past few years, I’ve noticed that the build times have reduced due to the implementation of some testing features. The main issues we encounter are related to CI/CD.
What is most valuable?
They have great plugins, scalability, UI, and pipeline options. They also offer webhooks that allow integration with custom setups to send events dynamically.
What needs improvement?
BuildKite should follow some providers like GitHub Actions. They can offer a shared agent or cloud agent. If you have some builds that don't require a private environment or support data, you can use their shared data.
For example, with Buildkite, I can use self-hosted agents running on my infrastructure and public shared agents. I will pay for the production minutes used as the production agent. For instance, if my job runs for ten minutes, I will be charged for ten minutes of usage.
For how long have I used the solution?
I have been using Buildkite since 2022-2023.
What do I think about the scalability of the solution?
In 2022, we extensively used Buildkite to manage around four hundred pipelines. However, we encountered some degradation in service quality at times, affecting our workflow and directly impacting our organizational processes. We considered reaching out to Buildkite support to address these challenges.
How was the initial setup?
The initial setup is easy because of CRM and documentation. They have profile documentation to create agents and group teams.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on your use case. We're using the free tier. However, for paid plans, we were paying about ten dollars per user. It tracks user activity for billing purposes. If a user wasn't active during the month, we didn't pay for that user.
What other advice do I have?
I can advise you on Buildkite. It's a good tool with some new features that are related to existing ones. They have integrated some existing features effectively.
It's very simple to learn and use authentication. It should be the central tool for all.
Overall, I rate the solution a nine out of ten.