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    Buildkite

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    Sold by: Buildkite 
    Deployed on AWS
    Buildkite is the leading Scale-Out Delivery Platform used by the world's most demanding software companies to build, test, and deploy software at unprecedented speed and scale. Our mission is to unblock developer innovation.
    4.6

    Overview

    Buildkite's Scale-Out Delivery Platform is the first software delivery platform designed to address the complex challenges of modern software delivery at AI scale. Buildkite powers the world's most sophisticated companies, enabling their engineering teams to ship software fast and with greater confidence - all while maintaining complete control over their infrastructure, security, and costs.

    Customers choose Buildkite for:

    -Unprecedented speed and scale with an unlimited concurrent agent model -Ultimate flexibility to tailor build systems to their specific needs -Hybrid deployment options, providing the ability to keep source code and secrets private -Pre-configured AWS deployment, providing an optimized, autoscaling agent cluster -Freedom to run anywhere, on any cloud

    The Buildkite Scale-Out Delivery Platform includes:

    Buildkite Pipelines: An advanced, scalable workflow orchestration engine that powers software delivery for companies of all sizes. With Buildkite Pipelines, you can automate your entire delivery process, from code commit to production, with the flexibility to customize each stage to your needs.

    Buildkite Test Engine: A unified test suite platform for distributed, intelligent test execution and real-time insights. Buildkite Test Engine scales as your testing needs grow, ensuring you maintain the velocity you need while increasing confidence.

    Buildkite Package Registries: A powerful new solution for managing software artifacts securely and efficiently at scale. Buildkite Package Registries offers rapid package indexing, making software packages available to teams in seconds. It's designed to integrate seamlessly with existing workflows, giving you complete control over your software assets.

    Enterprise IT Integration & Plugins: Buildkite's Scale-Out Delivery Platform seamlessly integrates with existing enterprise IT infrastructure, offering robust authentication, authorization, and single sign-on capabilities. In addition, the platform offers web and lifecycle hooks, plugins, and an extensive ecosystem of third party integrations, which can be used to tailor build systems throughout the build lifecycle.

    Pricing details The Scale-Out Delivery Bundle includes: Platform: 25 Active Users Pipelines: 100 Concurrent Agents Test Engine: 5,000 Managed Tests Package Registries: 1,000 GB (storage & bandwidth combined) Total: $39,000

    Platform features include:

    • SSO & custom SCIM, SAML, ADFS
    • Team permissions
    • Detailed activity audit logs
    • Build exports

    Highlights

    • Unlimited build-agent concurrency: Engineering teams can now build software at unprecedented speed, even with thousands of daily commits and millions of lines of code in their monorepos. With Buildkite's SaaS control plane, platform engineering teams can focus on empowering engineering teams rather than trying to scale their build systems.
    • Composable, unopinionated architecture: Buildkite offers scalable components that can be assembled into a delivery system tailored to your needs, including an open-source build agent that keeps customers' proprietary code and secrets secure from any third parties, including Buildkite. Buildkite's hybrid architecture provides unmatched flexibility and fine-grained choice regarding where and how pipelines run, including self-hosted in the cloud, multi-cloud, or on-premises.
    • Build anywhere: Buildkite supports all software delivery workloads and use cases with a single comprehensive platform. Platform engineering teams can provide golden pathways and specific toolchains and processes for all engineering teams across any use case, including enterprise and customer-facing apps, mobile app delivery, AI/ML workloads, on-device testing, self-driving cars, and more.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Scale-Out Delivery Bundle
    Please see bundle inclusions in Product Overview
    $39,000.00

    Vendor refund policy

    No refunds of Fees are offered other than as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Need Help? If you can't find an answer to your question, send us an email and we'll help you out. support@buildkite.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.6
    39 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    77%
    21%
    3%
    0%
    0%
    11 AWS reviews
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    28 external reviews
    External reviews are from G2  and PeerSpot .
    Financial Services

    Great Visualization Tools and User-Friendly Interface

    Reviewed on Oct 16, 2025
    Review provided by G2
    What do you like best about the product?
    Helpful visualization tools to understand pipeline and issues. Highly customizable to suit CI needs
    What do you dislike about the product?
    Somewhat steep learning curve given high level of customization
    What problems is the product solving and how is that benefiting you?
    CI pipeline and deployments
    SameerKhan

    Manages pipelines efficiently with reliable team support

    Reviewed on Feb 12, 2025
    Review from a verified AWS customer

    What is our primary use case?

    I use Buildkite for deployment tasks related to building AMI images and deploying routing profile queues into Amazon Connect. This involves using Buildkite in conjunction with GitHub. We create files, raise pull requests in GitHub, and then run the Buildkite pipeline for deployment tasks.

    What is most valuable?

    In Buildkite, I find it easy to manage the Buildkite pipeline with the ability to pull Buildkite IP directly to update security groups. The default upgrade is managed by Buildkite. We use version five integrated with Terraform. There is a team that assists with any significant issues, which adds to the reliability.

    What needs improvement?

    One area that needs improvement in Buildkite is the requirement for rework of the code. There can be syntax errors when running the Buildkite pipeline, especially if someone has made manual changes in AWS or Amazon Connect, which can cause the pipeline to stop.

    For how long have I used the solution?

    I have been using Buildkite for two years.

    What do I think about the stability of the solution?

    We have faced multiple instances of syntax errors when running the Buildkite pipeline, especially when manual modifications have been made into AWS or Amazon Connect. While these issues occur, we rely on a dedicated team to manage and resolve significant issues.

    How are customer service and support?

    The team managing Buildkite provides good support, and they handle significant issues that arise during operations.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is not something I witnessed directly as the pipeline was already in place when I joined. Therefore, I have no firsthand information about the initial setup process.

    Which other solutions did I evaluate?

    We are migrating our Buildkite pipeline to another tool, but I am not aware of why this decision was made. This migration capability is considered a pro.

    What other advice do I have?

    With two years of experience on Buildkite, I would recommend it to others due to its manageable pipeline and the support team available for big issues. I am satisfied with it, rating its stability an eight out of ten. Overall, I rate Buildkite eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Ismail Raaj

    A simple solution that is easy to learn if there is prior knowledge in YAML

    Reviewed on Jul 18, 2024
    Review from a verified AWS customer

    What is most valuable?

    The tool is simple and has no learning curve. If you know YAML, you can master it. It is simple to learn. 

    What needs improvement?

    As a newbie, I think BuildKite has several issues. For example, it can't get the status of a PR once it's closed. The syntax is easy to use, but updating a pipeline requires administrator settings, and viewing pipelines for others isn't straightforward.

    Another issue is the lack of additional support, especially with plugins. Most plugins, except for a few like Docker, aren't updated regularly on GitHub. While we haven't faced major issues, having someone actively maintain these plugins would increase confidence.

    For how long have I used the solution?

    I have been working with the product for two years. 

    How are customer service and support?

    The tool's support comes up with a solution, but its limitations affect it. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The tool's deployment is straightforward. 

    What other advice do I have?

    I rate the overall product an eight out of ten. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Zhi Fei Lee

    A flexible and easy-to-use solution with documentation for CI/CD

    Reviewed on Jul 03, 2024
    Review from a verified AWS customer

    What is our primary use case?

    Most of our projects involve both front-end and back-end development. We write the code and then create a file to set up our process, including specifying the tests we want to run. Before deploying to production, we need to install and configure certain things. We need something like Docker Pro, but I'm unsure about that. I'm familiar with the steps for using Buildkite for this process. We start by defining which tests to run.

    Once the tests are done, we can add a button to ensure the process doesn't proceed until the test is completed or until we manually press the button. We do this because we always have multiple stages of development, like dev, staging, and production. Once the code is deployed, we test it on dev and then press the button to move it to the stage for QA testing. After QA, we press the button again to deploy to production.

    What is most valuable?

    If you join our team, it's very easy to learn Buildkite. We have our own boilerplate, so you can just clone it and add your configuration steps. Plus, we have documentation available to guide you through the process.

    For how long have I used the solution?

    I have been using the product for two years. 

    What do I think about the stability of the solution?

    Sometimes, the system breaks down when we have limited instances running. For example, our company is very large, and some share the Buildkite instances. If we expect to deploy to production on a Friday, but every team is also deploying on Friday, we might have around twenty projects using Buildkite simultaneously.

    What do I think about the scalability of the solution?

    My company has 1000-2000 users. The solution is scalable. However, we are careful so as not to overspend. 

    What was our ROI?

    The solution is worth its cost if you are a large organization. It is flexible and easy to use. 

    What other advice do I have?

    I haven't used any other CI/CD platform before this, except for GitLab CI/CD, which I only used at a surface level. We would write some build steps and deploy them as soon as the tests were done. I'm unsure if GitLab has the same capabilities as Buildkite, particularly the step configuration feature that allows you to customize and control the move from one stage to the next (dev to staging, staging to production). I find this feature in Buildkite very easy to integrate and use.

    If you're considering using the solution for the first time, I suggest starting with GitLab CI/CD or GitHub Actions. Buildkite might be overkill for smaller projects or individual use. It's usually more expensive for new users but can be cost-effective for large-scale organizations. 

    I rate the overall product a nine out of ten. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Hamza AlZa'Atreh

    Have great plugins, pipeline options and offer webhooks for integration

    Reviewed on Jun 26, 2024
    Review provided by PeerSpot

    What is our primary use case?

    I use Buildkite on our CI/CD tool to build and deploy our services. Over the past few years, I’ve noticed that the build times have reduced due to the implementation of some testing features. The main issues we encounter are related to CI/CD.

    What is most valuable?

    They have great plugins, scalability, UI, and pipeline options. They also offer webhooks that allow integration with custom setups to send events dynamically.

    What needs improvement?

    BuildKite should follow some providers like GitHub Actions. They can offer a shared agent or cloud agent. If you have some builds that don't require a private environment or support data, you can use their shared data.

    For example, with Buildkite, I can use self-hosted agents running on my infrastructure and public shared agents. I will pay for the production minutes used as the production agent. For instance, if my job runs for ten minutes, I will be charged for ten minutes of usage.

    For how long have I used the solution?

    I have been using Buildkite since 2022-2023.

    What do I think about the scalability of the solution?

    In 2022, we extensively used Buildkite to manage around four hundred pipelines. However, we encountered some degradation in service quality at times, affecting our workflow and directly impacting our organizational processes. We considered reaching out to Buildkite support to address these challenges.

    How was the initial setup?

    The initial setup is easy because of CRM and documentation. They have profile documentation to create agents and group teams.

    What's my experience with pricing, setup cost, and licensing?

    The pricing depends on your use case. We're using the free tier. However, for paid plans, we were paying about ten dollars per user. It tracks user activity for billing purposes. If a user wasn't active during the month, we didn't pay for that user.

    What other advice do I have?

    I can advise you on Buildkite. It's a good tool with some new features that are related to existing ones. They have integrated some existing features effectively.

    It's very simple to learn and use authentication. It should be the central tool for all.

    Overall, I rate the solution a nine out of ten.

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