amazeeClaw

What do you like best about the product?

- fits my usecase 100%
- Open source, you can self host everything, if you can handle the workload
- Support is incredible
- Api
- Docs

What do you dislike about the product?

- no german hoster available, only big american hosters

What problems is the product solving and how is that benefiting you?

Hosting our "mono repo drupal application" as a "poly site project".
Every tenant has their own:
- database
- filesystem
- feature flags activated
All from one code base.

Deployments can be triggered manually or automatically, easy to handle.
Setup of new client infrastructure can be automated. And is up in minutes to run the same code in a new project.

I can focus on developing the application and don't have to be afraid of handling the infrastructure for it.
We self-hosted Lagoon for 1/2 year and switched to a fully managed service by Amazee. Best decision ever for my work-life balance as CTO.

What do you like best about the product?

Unlike most other hosting providers, Amazee stands out by providing personalized one-on-one support, even going so far as to schedule Zoom calls to help troubleshoot any bugs you may encounter.

What do you dislike about the product?

As a newer provider, their tooling is not as refined as some other providers, causing certain tasks to be more challenging than necessary.

What problems is the product solving and how is that benefiting you?

Amazee has partnered with us to deliver superior Drupal hosting services for our clients. They work closely with us to provide performance tuning assistance and offer other valuable recommendations as needed.

What do you like best about the product?

I like how fast the support team replies. They are always very polite and helpful, no matter what I ask. If my question is complex, they get an expert to help me, which makes me feel very secure.

What do you dislike about the product?

I don't have any dislikes about amazee.io. I have asked for support many times, and I have never been unhappy with their help. They always do a great job.

What problems is the product solving and how is that benefiting you?

amazee.io has significantly reduced the operational burden for us. Previously, we struggled a lot with managing the infrastructure, but now most of that work is taken care of. This allows us to focus more on development and business.

What do you like best about the product?

Throughout our lengthy governmental procurement process, I was helped along by several patient amazee.io staff and I still meet with many of the same people today. That continuity has helped build a trustworthy partnership. Amazee.io's suite of features was a terrific match for our needs.

What do you dislike about the product?

It was difficult at first to convince our leadership to invest time in amazee.io as the name wasn't well known. Recommendations from other governmental jurisdictions went a long way to establishing their comfort.

What problems is the product solving and how is that benefiting you?

Helping us automate our hosting management and devops tasks all while minimizing our support costs due to consolidation of our many Drupal CMS deployments.

What do you like best about the product?

We have just recently moved to amazee.io, and our experience so far has been great. Not everything has gone perfectly, but their customer service is fantastic, and we have been well taken care of. The lagoon infrastructure is very easy to use, and has some features that have made my life considerably easier with a few of the more boring upkeep tasks that have to be done.

What do you dislike about the product?

Very few downsides that I've discovered so far. We are experiencing some minor issues with performance, and the deploy process can be slow compared to our previous hosting company, especially with the possibility of getting queued at busy times. Overall the positives far outweigh the negatives.

What problems is the product solving and how is that benefiting you?

Hosting provider

What do you like best about the product?

I've had the pleasure of working with Amazee for 7 years now.
Their Zero-ops lagoon solution is fantastic to work with, it's incredibly versatile and takes the stress out of infrastructure management.
Their support team is highly technically knowledgable, very responsive and friendly
Their slack integration makes raising support tickets and working with the team easy.
I'd highly recommend them!

What do you dislike about the product?

Typically every hurdle i've had the team have helped me alleviate.

Amazee could probably provide some better guidance and support around dependencies/docker images which are used in lagoon which are coming up for EOL + offer guidance/services around migration in these instances.

This is something a client should be on top of anyway.

Guidance/ability to run lagoon on mac with silicon chips is not the clearest but is a problem common of other solutions.

What problems is the product solving and how is that benefiting you?

Amazee minimises the stress of managing infrastructure.
With their CI/CD pipeline, CLI and dashboards I'm able to roll out infrastructure with ease.
Amazee provides an enterprise level scalable solution which would normally take an internal ops team to manage.
Amazee empowers my engineer to concentrate on developing software that addresses our customer needs and worry less about the day to day running of the site

What do you like best about the product?

Integrated Environment, monitoring, and customer support.

What do you dislike about the product?

Integrated setup need improvement, every platform must have some top bar to show other service boards like Kafka.

What problems is the product solving and how is that benefiting you?

Easy and integrated Dev Ops

What do you like best about the product?

First response is prompt. I have always found the customer service goes above and beyond to resolve issues.

What do you dislike about the product?

Sometimes, I find documentation outdated. Using bespoke tools in various systems can also be challenging at times.

What problems is the product solving and how is that benefiting you?

Amazee simplifies Kubernetes complexities and focuses on delivering all the benefits of K8s with ease.

What do you like best about the product?

We've been using Amazee for three years now. Right from our first interactions, it was clear that we'd found a partner more than a provider. The team took the time to get to know us, understood our needs, and held our hands throughout the onboarding process. Their ongoing support continues to be highly responsive, friendly, and they always go the extra mile to help us understand and resolve challenges. Being able to post support tickets right there in a dedicated slack channel makes it really easy to communicate with the Amazee team.

What do you dislike about the product?

To be honest, it's very hard to think of any downsides at all!

What problems is the product solving and how is that benefiting you?

Containerized development environments that build automatically when you push updates to Git, and integration with Lando for local development has really transformed the way we work. Managed hosting also means we don't have to waste time maintaining our own servers.

What do you like best about the product?

Responsive support integrated into Slack is incredibly useful. Easy interface for managing environments, deployments, backups, logs.

What do you dislike about the product?

It is a steep learning curve, but the team are so helpful and patient, and the Lagoon docs are well written and easy to understand.

What problems is the product solving and how is that benefiting you?

We use Amazee for our hosting. The set-up means we can have identical development, staging and production environments per project with easy deployment. Amazee provides excellent logging and backup facilities as well as incredibly responsive support.