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    Giga

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    Giga deploys enterprise AI agents that talk like a human and handle millions of customer conversations across voice and chat. Trusted by companies like DoorDash, Postman, Toast, Capital.com, Rio, Afriex, Remedy Meds, and Flex, Giga resolves complex support issues, not just FAQs, with over 90% resolution accuracy in production, 90+ supported languages, and agents live in as little as two weeks. Build, govern, and continuously improve agents with Agent Canvas, Voice Experience, and Smart Insights.

    Ratings and reviews

    4.4
    17 ratings
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    17 external reviews
    External reviews are from G2 .

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    Reviews (17)
    LOKESH G.

    Giga Streamlines Workflows with a User-Friendly Experience

    Reviewed on Aug 08, 2026
    Review provided by G2
    What do you like best about the product?
    What I like about Giga is its user-friendly experience and its ability to streamline workflows that would otherwise require multiple tools. It makes it easier to manage tasks efficiently, collaborate smoothly, and get useful results quickly, without adding unnecessary complexity.
    What do you dislike about the product?
    The main thing I dislike about Giga is that some of the more advanced features and customization options still feel a bit limited and could be more flexible. The platform can also come with a learning curve when you’re trying to set up more complex workflows. As our usage scales, I’d also like to see broader integrations and clearer, more straightforward options for managing everything.
    What problems is the product solving and how is that benefiting you?
    Giga helps address the challenge of managing complex workflows and repetitive tasks across multiple tools. It brings key processes into a more streamlined experience, which reduces manual effort and improves overall efficiency. For me, the biggest benefits are faster execution, better organization, and spending less time switching back and forth between different tools.
    Diwakar K.

    Streamlined IT Operations with AI-Powered Efficiency

    Reviewed on Aug 07, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate Giga's ability to streamline IT operations and automate routine tasks, which greatly improves team productivity. I like how it helps reduce manual work and speeds up workflows, making it easier to access information and complete tasks efficiently. The AI-powered features provide quick insights and save time, particularly in making the recruiting process more efficient. Additionally, the initial setup was quite easy and smooth, which was a pleasing experience. Switching to Giga offered us a more streamlined workflow, better candidate discovery, and improved efficiency in our hiring process.
    What do you dislike about the product?
    I think the main areas for improvement are expanding integrations with recruiting tools, adding deeper customization options, and providing more advanced insights to further optimize my hiring workflows.
    What problems is the product solving and how is that benefiting you?
    I use Giga to streamline IT operations, automate routine tasks, and improve productivity. It reduces manual work, speeds up workflows, and makes accessing information and completing tasks more efficient.
    Mayank J.

    Boosts Efficiency with Seamless Automation

    Reviewed on Aug 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like Giga's clean and intuitive UI, which makes it easy to navigate and manage workflows. The automation features are great as they reduce manual work and repetitive processes, while the real-time collaboration tools help keep teams aligned and improve overall operational efficiency. The initial setup was pretty smooth and quick, which was a pleasant surprise.
    What do you dislike about the product?
    The reporting and customization options could be more flexible and performance can occasionally slow down with large datasets. I'd also like to see more third party integrations and advanced dashboard customization.
    What problems is the product solving and how is that benefiting you?
    I use Giga to streamline business operations by automating workflows, improving team collaboration, reducing manual work, and keeping projects organized, which enhances operational efficiency.
    Joshua C.

    Easy-to-Browse Giga AI Job Offers That Match You Fast

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Giga AI job offers are easy to browse and can quickly match you with relevant opportunities.
    What do you dislike about the product?
    I dislike that it can be slow at times and some features feel limited
    What problems is the product solving and how is that benefiting you?
    Giga helps me find information and opportunities quickly, saving time and making everyday tasks easier.
    Md Sameer R.

    Fast, Easy to Use, and a Real Time-Saver for Everyday Work

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    Giga is helpful because it is fast,easy to use,and saves time.It makes everyday tasks simpler and helps people work efficiently.It is reliable and provide quick access to useful tools and information.Overall,Giga makes work easier,more convenient,and more productive.
    What do you dislike about the product?
    I dislike that Giga can sometimes give inaccurate or incomplete information.One downside of Giga is that it may sometimes depend on good internet connection and may not always provide perfect results.Some features can also be limited,so I need to check the information or use other tools for certain tasks.
    What problems is the product solving and how is that benefiting you?
    Giga solves the problem of finding information and completing tasks quickly.It helps by saving time and reduces the effort needed to do everyday work.It also makes learning, searching,and managing tasks easier.overall,Giga improves productivity and helps me to complete my work more efficiently.
    Education Management

    Incredible speed with Intuitive user experience

    Reviewed on Aug 02, 2026
    Review provided by G2
    What do you like best about the product?
    What I appreciate most about Giga is its incredible processing speed combined with intuitive user interface.
    What do you dislike about the product?
    While OOTB reporting features are adequate for basic needs, but they lack some of deeper customization options.
    What problems is the product solving and how is that benefiting you?
    Giga is primarily helping us solve the problem of repetitive, manual workflows that were draining our team’s bandwidth
    Kacper F.

    Intuitive Interface and Collaboration Booster

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    I like Giga's intuitive interface, which makes it easy to organize work and track progress. The task management features help me prioritize work and stay organized, while the collaboration tools improve communication and reduce delays, making it easier for the team to work efficiently together. It was also very easy to set up and start using.
    What do you dislike about the product?
    I wish there were more customization options and workflow improvements.
    What problems is the product solving and how is that benefiting you?
    I use Giga to manage tasks, track progress, and improve team collaboration. It helps me prioritize work, organize tasks, and streamline communication, making our team work more efficiently and productively.
    Jeni J.

    AI-Powered Support Automation with Seamless Integration

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    I use Giga to automate enterprise customer support, and I really like that its AI agents can handle complex conversations across chat and voice while following our business policies and workflows. It effectively resolves high-volume support requests and intelligently manages escalations. I appreciate the seamless integration with internal systems, which means customers get their issues resolved without always needing a human agent. I also value how the analytics provide useful insights into support performance, and that the platform easily automates complex customer service workflows. The conversation quality feels natural, and I can rely on Giga's AI to analyze conversations, uncover patterns, and recommend improvements, making our support operation more effective over time. The initial setup was very easy too.
    What do you dislike about the product?
    One area that could be improved is giving administrators more visibility and control over how AI agents make decisions, especially in edge cases involving complex customer requests. I'd also like to see more low-code customization for workflows, richer real-time analytics, and broader integrations with CRM, ticketing, and collaboration platforms so the AI can adapt more easily to different business processes while remaining transparent and easy to manage.
    What problems is the product solving and how is that benefiting you?
    I use Giga to automate customer support, handling complex interactions effortlessly and improving resolution efficiency. It integrates seamlessly with our systems, reducing repetitive tasks, and provides analytics to enhance workflows, allowing my team to concentrate on complex issues.
    Sameh H.

    Streamlined Workflows with Room for Improvement

    Reviewed on Jul 31, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Giga summarizes large documents, compares reports, and answers to internal documents, which saves us a lot of time and increases efficiency. The data analysis and workflow automation features are great. I also found the initial setup to be very easy, with APIs already pre-setup, making the process very simplified.
    What do you dislike about the product?
    So for us, it's probably the user interface that's probably lacking slightly. I think sometimes it's a little bit confusing how to select the different options. And cost, of course, that's always an area that you know, it sometimes can be tricky to get approval on the budget.
    What problems is the product solving and how is that benefiting you?
    I find Giga assists staff with company knowledge, market research, and workflow automation. I like its ability to summarize documents, compare reports, and enhance data analysis, saving time and improving efficiency.
    srishti g.

    Streamlined Workflows, Stellar Automation

    Reviewed on Jul 29, 2026
    Review provided by G2
    What do you like best about the product?
    I use Giga for AI-powered productivity, workflow automation, and improving daily task efficiency. I like Giga's user-friendly interface and smart automation features. I especially enjoy Giga's smooth performance, helpful AI features, and its ability to simplify complex tasks while improving productivity. Giga saves me time by simplifying workflows, automating tasks, and providing efficient AI support. The initial setup of Giga was straightforward, with an easy onboarding process and minimal configuration required to get started.
    What do you dislike about the product?
    I think Giga could improve with faster response times, and I would like more customization options, especially during complex tasks.
    What problems is the product solving and how is that benefiting you?
    I use Giga to solve productivity challenges by automating repetitive tasks, organizing workflows, and managing information efficiently. It saves time by simplifying workflows, automating tasks, and providing efficient AI support.