Sovos Compliance Network - Global E-Invoicing Platform

What do you like best about the product?

Correctly determination of USA Sales tax

What do you dislike about the product?

Return Filing is now soo poor as we unable to see invoice number in the return data report which is must for our reconciliation before filing to the department.

What problems is the product solving and how is that benefiting you?

Tax Determination is good

What do you like best about the product?

We use Sovos for our sales tax reporting across multiple states, and overall, it has been a helpful tool for our team. Once you understand the process and follow the correct steps, the system is pretty easy to use and helps make multi-state reporting more manageable.

What do you dislike about the product?

Our biggest challenge has been communicating with our report preparer. They're in the Eastern Time Zone, and we're in the Mountain Time Zone, so our overlapping work hours are limited. This can make it harder to connect quickly when we have questions or need clarification.

What problems is the product solving and how is that benefiting you?

We use Sovos for our sales tax reporting across multiple states, and overall, it has been a helpful tool for our team. Once you understand the process and follow the correct steps, the system is pretty easy to use and helps make multi-state reporting more manageable.

What do you like best about the product?

I appreciate the automation and accuracy, especially its ability to handle complex sales tax requirements across different jurisdictions.

What do you dislike about the product?

The initial implementation and configuration can take some time and require a certain level of expertise, particularly for businesses with unique products and specific tax rules. It would be helpful to continue improving the user experience and to make the configuration process more intuitive and easier to navigate.

What problems is the product solving and how is that benefiting you?

Sovos has been a valuable solution for managing indirect sales tax in the precious metals industry, where taxability can vary widely based on the product, the type of transaction, the customer’s location, and the applicable jurisdiction. Having a tool that helps us apply the correct tax rules consistently has been extremely beneficial.

What I appreciate most about Sovos is the automation. It significantly reduces the amount of manual research and hands-on intervention required from our team, while helping us keep up with changing sales tax requirements across multiple jurisdictions. This matters a lot in the precious metals industry, where rules can be complex and even small mistakes can create unnecessary compliance risk.

The software also gives us more confidence in the accuracy and consistency of our tax calculations. Rather than relying heavily on spreadsheets or manually maintained tax rules, we now have a more streamlined process that better supports our day-to-day operations and overall compliance efforts.

Sovos also offers helpful tax expertise and support when questions come up or when we run into unique situations. That combination of technology and tax knowledge makes it a strong partner for businesses dealing with complex indirect tax requirements.

What do you like best about the product?

Professional Team to support us with different Business Units including Tax Reports and Legal Requirements

What do you dislike about the product?

Time Zone in different countries in order to more efficient to provide Support Actions

What problems is the product solving and how is that benefiting you?

Interfaces with SAP are improving at this moment in order to be an automatic process.

What do you like best about the product?

Sovos is very good, and it has really helped me with many aspects of their product. Overall, my experience has been positive, and I’ve found it useful for understanding and working with what it offers.

What do you dislike about the product?

Sovos has often been too quiet and hasn’t been helpful when I’ve needed support.

What problems is the product solving and how is that benefiting you?

When it comes to the problems I have, it definitely helps.

What do you like best about the product?

I really like Sovos for its reliability and automation, which makes managing tax compliance processes much easier. The user-friendly interface is another great aspect, and I appreciate the support provided by the Sovos team. It's also impressive how Sovos helps us stay compliant with constantly changing tax regulations.

What do you dislike about the product?

Certain configurations and troubleshooting tasks may require additional training or support to navigate efficiently.

What problems is the product solving and how is that benefiting you?

I use Sovos to automate tax compliance, helping us stay compliant with changing tax regulations.

What do you like best about the product?

I love the automation capabilities and integrated compliance platform

What do you dislike about the product?

Sometimes the user experience isn’t great and too complex

What problems is the product solving and how is that benefiting you?

E-invoicing is helping save on headcount costs

What do you like best about the product?

A wide variety of user-friendly software for businesses and teams.

What do you dislike about the product?

So far, I haven’t run into any problems with anything.

What problems is the product solving and how is that benefiting you?

Collaboration is the biggest benefit for me, in my opinion.

What do you like best about the product?

Website is easy to use, Sovos Support is quick to respond. On Demand tutorial was a lifesaver submitting 1099 reports.

What do you dislike about the product?

The procedure seems to change a little every year, but as long as the tutorial/training video is available it's fine.

What problems is the product solving and how is that benefiting you?

We can enter 1099 for recent acquisitions that are not fully integrated into our own ERP for the tax year.

What do you like best about the product?

1) Your helpdesk (although I think a phone number should be added)
2) your "womb to tomb" handling of the 1099 process

What do you dislike about the product?

1) I'm sorry i can no longer call to get quick answers to certain questions
2) I think the system should be more user friendly and walk us thru the process (remember, we only use the software once a year.
3) I think there should be some banner or fanfare when the process is done. Even Turbotax offers a visual "complete" cartoon

What problems is the product solving and how is that benefiting you?

taking care to the creating, mailing and filing of our 1099 forms