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10,024 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rhonda B.

Daily-Use Cloud Storage — Great Ease of Use & Features

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox delivers fast, dependable file sync and simple sharing with strong collaboration and admin controls. It’s ideal for teams that need cross-platform access, predictable behavior, and integrations with common productivity tools.

Key strengths:
- Ease of use: Intuitive UI and simple onboarding drive rapid adoption across users and teams.
- Frequency of use: Daily sync reliability and mobile/offline access make Dropbox a go-to tool for everyday work.
- Customer support: Responsive support, comprehensive knowledge base, and enterprise account management for admins.
- Number of features: Robust feature set (Smart Sync, Paper, version history, advanced sharing, integrations) without overwhelming users.

Other upsides:
- Seamless cross-platform sync and selective sync to save local disk space.
- Strong integrations with Microsoft 365, Google Workspace, Slack, Adobe, and many third-party apps.
- Business-grade security: AES-256/TLS encryption, 2FA, SSO, device approvals, audit logs.
- File recovery and versioning for backup and continuity.
- Centralized admin controls and reporting for IT management.

Overall:
Dropbox combines ease of use, reliable daily performance, solid customer support, and a rich number of features — a strong choice for teams seeking dependable file sync and collaboration.
What do you dislike about the product?
- Cost at scale: Storage and advanced features get expensive compared with raw cloud object storage or some competitors.
What problems is the product solving and how is that benefiting you?
- File access fragmentation: centralizes documents so employees can find and open the latest files from any device.
- Collaboration friction: enables real-time commenting, shared folders, and link sharing to speed teamwork and reduce email attachments.
- Remote & hybrid work enablement: sync, mobile apps, and offline access let distributed teams work consistently.
- Version control & accidental deletion: version history and restore reduce data-loss risk and simplify recovery.
- Secure external sharing: controlled links, passwords, expirations, and permissions simplify safe collaboration with partners and clients.
- Productivity tool fragmentation: integrations with Microsoft 365, Google Workspace, Slack, Adobe, and others streamline workflows.
- Business continuity & simple backup: continuous sync plus file recovery/retention help protect against accidental loss and speed restoration.
- Large-file transfer & distribution: efficient handling of big files (media, CAD, datasets) without complex FTP setups.


    Jessica N.

Painful File Management Experience

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Nothing
What do you dislike about the product?
I had an awful experience with Dropbox because it automatically synchronized all of my files to their system. This resulted in the loss of all my files when Dropbox was removed from my desktop, making them irrecoverable. I strongly dislike the automatic syncing feature, especially given the limited drive capacity, which seems unsuitable for larger file collections. Additionally, I am frustrated by the inability to recover files on a local drive, which has severely impacted my work. Despite only needing Dropbox to view customer files, the overall experience with the software has been a nightmare. The initial setup process was also terrible, contributing to my negative feelings towards the service. Ultimately, I would never recommend Dropbox to anyone due to these significant setbacks.
What problems is the product solving and how is that benefiting you?
Dropbox allowed me to view customer files, but its automatic sync took over all files, making them unrecoverable, which was a nightmare.


    Priya S.

Effortless File Sharing and Seamless Integration with Dropbox

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox is a good software for file sharing. I frequently use this software on a daily basis. It's easy to integrate, allowing users to upload files easily and in bulk. It is easy to set up, and always runs in the background, which helps in easy file syncing. The desktop app and the ability to save files directly to Dropbox without having to upload them manually are incredible. What I like about Dropbox is 24/7 customer support. I would definitely recommend Dropbox!
What do you dislike about the product?
The price of this software is not the cheapest. It has a poor storage limit for free users.
What problems is the product solving and how is that benefiting you?
The primary purpose of using Dropbox is centralized cloud storage that syncs across multiple devices.
You can access your files anywhere, office, home, and on the go.
No need to carry any physical storage devices.
Share big files instantly without clogging email.


    Harshul S.

Reliable Cloud Storage with Smart Features

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
its simplicity, speed, and cross-platform reliability. File syncing is seamless across devices, and the interface is intuitive even for non-technical users.fast, reliable file syncing across desktop, mobile, and web with minimal learning curve
What do you dislike about the product?
downside is the limited free storage and steep pricing tiers. While the core features are solid, advanced collaboration tools and extended version history are locked behind expensive plans.
What problems is the product solving and how is that benefiting you?
solves the problem of secure, cross-device file access and collaboration. It eliminates the need for USB drives or email attachments by syncing files instantly across desktop, mobile, and web


    Jorgelina V.

Effortless Organization and Seamless File Sharing

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Dropbox is how easy it is to keep everything organized and accessible.
I’m a very folder-oriented person, so having the ability to structure my files clearly, sync them across all my devices, and quickly find what I need is a game changer. I also love that I can share specific folders or files with others without worrying about version control — everything updates automatically. It just makes staying organized feel effortless.
What do you dislike about the product?
What I dislike about Dropbox is that sometimes the syncing can be a bit slow or inconsistent, especially when working with larger files.
I also find that the storage limits on the basic plans fill up quickly, which can be frustrating when you like keeping your folders tidy and complete. Aside from that, it works well — but those small things can interrupt the workflow.
What problems is the product solving and how is that benefiting you?
Dropbox solves the problem of keeping my files organized, backed up, and accessible no matter where I am.
I no longer worry about losing documents or carrying everything on one device. It also makes sharing files super simple — instead of sending huge attachments, I just share a link. Overall, it helps me stay organized, work faster, and keep everything in one place without the stress.


    Health, Wellness and Fitness

File Management Made Simple

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
It is very focused on helping you solve one problem - how to manage files and store them wisely. A lot of other companies spread out their focuses, but Dropbox has stayed narrow and kept it simple. Awesome!
What do you dislike about the product?
Platform feels a bit cluttered and has a very busy dashboard and user interface. You can quickly get lost internally because they have so much functionality and little features.
What problems is the product solving and how is that benefiting you?
in the digital age everything is moving online and there is more and more data to manage and track. This makes platforms like Dropbox mission critical to stay organized and streamlined.


    Drish C.

Excellent Storage Solution for Personal Use

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
Great for storage. I use it for personal use more than work
What do you dislike about the product?
Pricing is tricky at times. I wish it was cheaper.
What problems is the product solving and how is that benefiting you?
storing and sharing huge files and data with high security.


    Lavanya C.

Effortless Content Sharing Without Limits

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
i can share all the desired content no matter the size.
What do you dislike about the product?
i don't dislike anything about Dropbox to be very honest
What problems is the product solving and how is that benefiting you?
I can share large files (Images, Videos, Software's) with ease.


    Quishea B.

Great File Saving Software

  • November 12, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox is amazing. I love having a secure platform to use to store my documents. I also like the ease of use. I can upload anything and save it with Dropbox.
What do you dislike about the product?
Sometimes I have trouble getting certain documents to upload. I have to retry them and then they eventually go through.
What problems is the product solving and how is that benefiting you?
It make storing documents much easier for people who need a source to use to do so.


    Caroline N.

Reliable and effective in team settings

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Dropbox is reliable and easy to use. I like that Dropbox makes file sharing and collaboration simple and efficient. It automatically syncs updates across all devices, so everyone is always working on the latest version of a document.
What do you dislike about the product?
While Dropbox works well overall, the syncing speed can occasionally slow down when dealing with large files, and managing permissions between multiple users can get a bit confusing.
What problems is the product solving and how is that benefiting you?
Dropbox helps me keep my files organized and easy to access from anywhere. I can share documents with others without worrying about losing them or working on outdated versions, which makes collaborating and staying productive much easier.