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1,348 reviews
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    Sabina K.

Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
I am in love with Davis AI, which does not merely yell that something went wrong it explains why. You get a single answer as opposed to receiving 100 confusing alerts, which saves a huge amount of troubleshooting time. It follows up on what your customers are doing on your site or app in real-time. You are able to know where they are stuck or slow pages to them, which is a massive assistance in keeping users happy.
What do you dislike about the product?
It is one of the most expensive tools on the market. It takes a lot of training to get your team up to speed. Getting the advanced features like custom business dashboards to work exactly how you want them requires a ton of manual effort.
What problems is the product solving and how is that benefiting you?
Dynatrace has been instrumental in helping us to know when our app is slow or broken before customers notice them. It has helped to save a lot of time so that we can focus on critical issues.


    Chirag A.

Fully Automated Root-Cause Analysis with Lightning-Fast Performance

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
It’s fully automated. Rather than just flagging an issue, the AI pinpoints the exact root cause, taking much of the human effort out of troubleshooting.
Also it integreates seamlessly with any custom or saas based apps.
The performance is lightning speed fast with ease of accessbility and UI.
The onboarding is pretty straight forward by installing oneAgent for complete monitoring.
What do you dislike about the product?
The Costing is very expensive compared to other counterparts making it inaccessible for many small to mid sized companies. The big Giants can afford this but any new startup would have a challenge in procuring it.
The learning cuve is also complex, it requires significant training and time investment. Also for some topics and troubleshooting errors the documentation is outdated with specific frameworks so I have to use trial and error.
What problems is the product solving and how is that benefiting you?
It helps me unify observability and security while minimizing data silos. I can keep all the logs, metrics, and user behavior in one place. With Davis AI, it provides a single, precise root cause for performance issues, which reduces the time I spend on manual diagnosis.
For me the increased productivity and for the team and also real user monitoring allow me to ee exactly where customers encounter friction or crashes, leading to higher satisfaction and conversion rates.
I can correlate technical performance directly with business KPIs, such as tracking how a slow checkout process impacts revenue or conversion rates


    Tim I.

Dynatrace Grail: Super Useful for Finding and Organizing Information

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace Grail is super useful in finding information with a large amount of options to organize and present it.
What do you dislike about the product?
Davis is the worst AI assistant I have ever used. I can not recall a situation where it has correctly answered a question and is constantly contradicted by the information it sources. I only use it to ask questions. It might be better at anomaly detection.
What problems is the product solving and how is that benefiting you?
We are able to search and share information insanely easy.


    Higher Education

New Features Make Dynatrace Easy to Adopt—No Deep Technical Experience Needed

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Focus on new features that make it easier to adopt and not need alot of technical experience to understand and use
What do you dislike about the product?
More connections with the clients that also use Dynatrace to share successes and challenges to enable collaboration and reduce time to solve issues
What problems is the product solving and how is that benefiting you?
Better visibility and observability into our systems to make productive decisions


    Luciana Cristina .

Exceptional Performance, Easy Integration

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I like how Dynatrace applications enable access to information and the dashboards that support the business. I create dashboards that help my clients have a view of their services' performance and navigate through this information.
What do you dislike about the product?
I have some cases of dashboard migration from the classic version to the new interface that do not bring all the chart settings. Additionally, for some teams where the language is not supported, it has been more challenging after some tag and log rule definitions.
What problems is the product solving and how is that benefiting you?
Dynatrace reduces MTTR, assists in problem analysis, creates dashboards and notebooks, and validates the consistency of the environment.


    Keith S.

Unified Monitoring that works at scale

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I use Dynatrace to support IT teams by simplifying the end-to-end capability around monitoring, which reduces the complexity of fragmented data by providing a single pane of glass. I appreciate the depth and breadth of the supported technologies and the way it standardizes the visualizations of data. Dynatrace consolidates a wide range of technologies into a common view, which is really helpful since our organization has to monitor many different technologies, both old and new. The initial setup was also very easy, especially since we have a SaaS platform, making agent deployment smooth and simple.
What do you dislike about the product?
I would say the dashboarding. It's very block-like in its layout. While this is great for simplification, there are times when it would be good to have the ability to fully customize them with potentially overlapping dashboard widgets, backgrounds, logos, etc.
What problems is the product solving and how is that benefiting you?
I use Dynatrace to support IT teams with monitoring and observability. It simplifies monitoring by consolidating data into a single pane, reducing complexity from fragmented data.


    Kevin B.

Best-in-Class End-to-End Observability Toolset

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
End to end observably with the best toolset
What do you dislike about the product?
Dealing with the overall product costs and complexity
What problems is the product solving and how is that benefiting you?
Application availability and performance


    Kai-Uwe G.

Effortless Setup, Complex Features Made Simple

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I like using the Notebooks in Dynatrace because they make it easy and fast to find specific data. I appreciate the ease of use, which makes the software accessible without a steep learning curve, and I like the complexity of its features that offer robust solutions. The initial setup was easier than I expected, which was a pleasant surprise.
What do you dislike about the product?
Learning and certification experience needs to be improved
What problems is the product solving and how is that benefiting you?
Dynatrace improves visibility and helps find root causes quickly. Notebooks are easy and fast for accessing specific data.


    Computer & Network Security

Seamless Integration of Multiple Data Sources

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
possibility to integrate multiple data sources
What do you dislike about the product?
somtimes dashboard creation is a challange
What problems is the product solving and how is that benefiting you?
combine infra and app metrics


    shawn k.

Effective Server Monitoring with Room for Improvement

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate Dynatrace's ability to show saturation, memory saturation, and any issues causing those problems, which helps in monitoring and identifying infrastructure issues. Additionally, it integrates well with ServiceNow for creating problem tickets automatically.
What do you dislike about the product?
Database monitoring could be improved.
What problems is the product solving and how is that benefiting you?
I use Dynatrace for server monitoring, addressing infrastructure issues like saturation and memory. It helps diagnose SQL server problems, especially with bad data calls.