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1,348 reviews
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    lewie s.

All-in-One, Intuitive Portal for Monitoring Application and Platform Health

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace provides an all-encompassing, intuitive portal for monitoring application and platform health.
What do you dislike about the product?
Honestly, I’m very satisfied with my interactions with Dynatrace.
What problems is the product solving and how is that benefiting you?
As an AI Engineer, I’ve found that Dynatrace’s contribution to the OTEL spec makes agentic observability much easier to implement and work with.


    Dan M.

Comprehensive Monitoring, Complex Setup

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like putting all my data into one platform with Dynatrace, so I don't need to worry about gathering data from multiple different platforms. This really helps us by allowing our support users to be in one place, speeding up the time to recovery and improving our efficiency.
What do you dislike about the product?
It's complex. It's hard to configure. To get everything right. The flexibility is powerful, but it's also challenging.
What problems is the product solving and how is that benefiting you?
Dynatrace provides visibility into different applications and a single pane of glass for all observability data. It consolidates data into one platform, speeding up our time to recovery by preventing the need to gather data from multiple platforms.


    Banking

Easy to Implement Across Any Environment

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
We can easily implement on any environmen
What do you dislike about the product?
We cannot create tabs inside our dashboards so we need to infinite scroll to search our panels
What problems is the product solving and how is that benefiting you?
Across the years were having issues with other platform in regards of what we can implement and monitor, this is part of what dynatrace has solve


    ketul p.

Easily Visualizes Complex Systems, Needs Documentation Improvement

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like using Dynatrace because I can visualize complicated systems easily, which is important for my SRE practice. I appreciate the traces and the service that shows how every system is connected. Setting up Dynatrace was very easy for my team.
What do you dislike about the product?
I think Dynatrace could improve in identifying the right solutions and providing more accurate documentation.
What problems is the product solving and how is that benefiting you?
I can visualize complicated systems easily with Dynatrace, and it shows how every system is connected.


    Lokesha K.

AI-Driven Observability with Clear Root-Cause Insights and Easy Onboarding

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace provides deep, AI-driven monitoring and observability across hybrid and multi-cloud environments, with excellent end-to-end visibility. Its AI engine automatically detects anomalies, reduces noise, and delivers clear root-cause insights. The Dynatrace interface is clean, the topology mapping is incredibly accurate, and the single-agent deployment makes onboarding very easy.
What do you dislike about the product?
Dynatrace’s pricing model can become expensive as environments scale, especially for organizations with large Kubernetes or microservices deployments. Integration with some ITSM tools also requires additional configuration effort.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us achieve real-time observability across our infrastructure and cloud workloads. With AI providing automatic RCA, our MTTR has been reduced significantly. We’re also able to proactively detect performance degradation before end users are impacted.


    Pankaj B.

The #1 Observability Tool for Implementing and Monitoring Applications

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
Dynatrace is one of the powerful observability and infrastructure monitoring tools. It expands its capabilities with APM, DEM, and infra monitoring, along with support for databases and multiple cloud platforms. I use it daily to monitor applications and our cloud stack.

It has wide integration support with third-party tools, so we can integrate and monitor almost everything in Dynatrace. They also provide active customer support, helping us when we get stuck and resolving our problems and issues.

We can monitor our application’s golden metrics, such as logs, metrics, traces, and events, along with CPU, memory, disk, and other infrastructure metrics. Overall, it’s one of the best and most user-friendly tools to monitor and secure our applications.
What do you dislike about the product?
There’s nothing to dislike. It’s the number 1 observability tool to use, implement, and monitor applications.
What problems is the product solving and how is that benefiting you?
In Dynatrace, we can set up alerts based on anomalies as well as static thresholds. It can notify you before your application goes down, or when any issue occurs, helping you keep things secure. We can also set service-level boundaries for SLA, SLO, and SLI. In addition, we can create multiple dashboards for the DevOps team to keep an eye on the application’s performance. Overall, it helps you secure your application and address problems before it goes down.


    Retail

Overly Complex with Misleading Dashboards and False Positives

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
three years ago we were early adopters and it was brilliant.
What do you dislike about the product?
it became too complicated and gave too many false positives. Dashboards are inaccurate and misleading.
What problems is the product solving and how is that benefiting you?
initially helped identify root cause on tricky issues with application and aws platform


    Retail

Outstanding APM Solution for Seamless Application Monitoring

  • December 25, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace proved to be an excellent APM tool for applications that had integrated Dynatrace agents into their infrastructure, enabling effective monitoring and tracking.
What do you dislike about the product?
The support for monitoring and tracking traffic for applications hosted in the cloud feels somewhat cumbersome.
What problems is the product solving and how is that benefiting you?
It is likely that this product offers support for applications that are hosted in the cloud.


    Sourabh K.

Effortless Service Mapping and Insightful Dashboards

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
The way it automatically maps out services and dependencies is genuinely helpful, instead of guessing where an issue might be coming from, I can usually spot it pretty quickly. I also like how the dashboards pull everything together in a way that actually makes sense, even when there’s a lot of data flying around.

Another thing I appreciate is the alerts.
What do you dislike about the product?
There’s a lot of information packed into the dashboards, and it takes a while to get comfortable with where everything is and what each view actually means
What problems is the product solving and how is that benefiting you?
Instead of manually digging through logs or bouncing between different tools, it ties everything together and points me toward the actual root cause. That alone saves a ton of time during incidents.


    Michel P.

Total Visibility and Precise Tracking of Applications

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the complete visibility it offers over applications and infrastructure. The ability to track user actions is excellent for understanding real behavior, identifying issues, and tracking where they are. I constantly use it to support my understanding of the applications.
What do you dislike about the product?
Sometimes I find its usability complex, especially at the beginning when you don't have experience with the tool.
What problems is the product solving and how is that benefiting you?
Before, it was difficult to have visibility of the actions in our applications. Many errors were not monitored, and many problems were difficult to have evidence for analysis.