JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Device Management and Security with Superior Support
What do you like best about the product?
I appreciate JumpCloud for its comprehensive functionality as it serves multiple purposes such as MDM tool, SSO management, and DLP controls, which effectively streamline our organization's processes. The user-friendly interface and straightforward setup make it easy for me to navigate and manage. The live chat support is invaluable; it acts as a companion available anytime to help me move forward without delay. I understand the effort and cost required to maintain such responsive support, and I genuinely value JumpCloud's commitment to customer assistance. JumpCloud enhances our organization’s security standards and asset control through features like USB and sharing controls that align with our DLP policies, browser configuration enforcement that aids in keeping work profiles isolated from personal ones, and SSO management that ensures secure access from managed devices. I am particularly impressed with JumpCloud’s ease of use, the intuitive UI, and the ease of navigation. Overall, JumpCloud provides a holistic control over devices and Single Sign-On (SSO) as an added bonus, reinforcing my decision to stick with this service. The seamless integration with various applications further enhances my workflow efficiency, deservedly earning a high recommendation score of 10/10.
What do you dislike about the product?
I am facing a significant challenge with software updates, which has become a major blocker. Many software applications we use are not available on the Appstore, and some need to be installed from private repositories. These applications often require internal updates that need admin access. It would be greatly beneficial if JumpCloud could provide a feature allowing users to update software through an approved or pre-approved process, which would simplify our workflow and reduce dependency on admin access.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for MDM, SSO management, and DLP controls, enhancing our organization's security standards and asset control, while the user-friendly interface and live chat support streamline our processes.
Effortless Identity Management with Outstanding Support
What do you like best about the product?
Very Ease of use and implement. We use it daily as an end to end management of identities, users, devices with pretty unique features. It integrates well in my ecosystem and offers a great customer support team as well which help me get rid of any problem if it arises.
What do you dislike about the product?
Not much to dislike as it is a pretty Smooth experience overall
What problems is the product solving and how is that benefiting you?
User and Identity Management, Streamlining the overall ecosystem
Lovin' JumpCloud
What do you like best about the product?
I really like the JumpCloud Password Manager, and how safe my computer feels knowing JumpCloud is added.
What do you dislike about the product?
Sometimes there are some bugs, but all applications have bugs. I've never caught myself not being able to use JumpCloud or complete my tasks due to the bugs though.
What problems is the product solving and how is that benefiting you?
I like the password manager allows seamless password sharing while being secure.
JumpCloud is great!
What do you like best about the product?
I like that JumpCloud is an all in one identity solution that is constantly growing.
What do you dislike about the product?
The password manager could have more features.
What problems is the product solving and how is that benefiting you?
SSO and Cloud Directory Services
Intuitive Portal and Stellar Support Make Jumpcloud a Standout Choice
What do you like best about the product?
I like how fluid and well-designed the Jumpcloud admin portal is. It provides all the information that you need without bothering you with a Tsunami of text and over stimulating your brain to struggle to focus on what you are trying to achieve. The portal is really self-explanatory for what you are wanting to achieve with your client devices.
If you run into an issue, their customer support is top-notch and always willing to help make sure you are not left in the dark.
I would recommend Jumpcloud to anyone who wants a powerful cross OS platform for your business.
If you run into an issue, their customer support is top-notch and always willing to help make sure you are not left in the dark.
I would recommend Jumpcloud to anyone who wants a powerful cross OS platform for your business.
What do you dislike about the product?
Nothing. Jumpcloud continues to improve on new functionality and features. Keep up the good work!
What problems is the product solving and how is that benefiting you?
Jumpcloud is all about simplifying and that alone is top tier in my books.
Simplicity at Its Best
What do you like best about the product?
I like how simple and easy it is. The support is very fast aswell.
What do you dislike about the product?
It sounds dumb but I cant stand having to open my phone to get a code to get on my computer and to open jumpcloud.
What problems is the product solving and how is that benefiting you?
The cyber security
Powerful and Handy Tool That Delivers
What do you like best about the product?
Powerful and handy. I started using it for cross platform utilization of my company's system.
What do you dislike about the product?
Nothing I dislike to be honest. All my colleagues love it.
What problems is the product solving and how is that benefiting you?
Managing the user login credential.
Feature-Rich and Versatile, But Integration Support Needs Improvement
What do you like best about the product?
How it supports all devices, and has so many features packed into a single platform. Great alternative to Microsoft
What do you dislike about the product?
App support for integrations can be limited compared to something like Microsoft and Okta.
Also features can feel a bit incomplete.
Having to pay for a seperate pam solution
Also features can feel a bit incomplete.
Having to pay for a seperate pam solution
What problems is the product solving and how is that benefiting you?
Central management of devices, rmm, user management, SSO. So many features in a single solution.
Great Device Compatibility, Usability Could Be Improved
What do you like best about the product?
It is compatible with all major devices, including iOS, macOS, Windows, Android, and more.
What do you dislike about the product?
There isn't really anything specific that stands out to define its ease of use.
What problems is the product solving and how is that benefiting you?
It assists with asset inventory by managing devices, distributing apps, and handling patch updates and upgrades.
Effortless Device Security Management with JumpCloud
What do you like best about the product?
JumpCloud enabled my company to efficiently manage our device security posture!
What do you dislike about the product?
We are all fine with jumpcloud for now. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Previously it was a hassle to manage devices centrally, and troubleshoot issues. JumpCloud has played a key role in solving that problem.
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