JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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External reviews are not included in the AWS star rating for the product.
Fast Setup, Enhances Identity Governance
What do you like best about the product?
I like that JumpCloud helps maintain structure identity governance even in a decentralized organization. It's fast to set up, which is great.
What do you dislike about the product?
I think JumpCloud could improve the real-time status indicator for device and authentication services.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management in temporary project war rooms, solving operational delays by reducing access approval confusion with a predefined access structure.
Excellent Security Tool with Clear Visibility into Expired Passwords and Activations
What do you like best about the product?
It provides clear visibility into users’ expired passwords. It’s a very good tool with many security features, and it also gives visibility into scheduled activations. Overall, it’s very helpful for managing single sign-on for users.
What do you dislike about the product?
Sometimes it generates incorrect logs, which makes it difficult to validate that the policies were pushed correctly.
What problems is the product solving and how is that benefiting you?
It generates reports that I can download, which makes integration easy. It’s also helpful for managing single sign-on for users. We integrated it with Google Workspace, which has resulted in better visibility into resources and improved security.
Unified Identity Authority with Fast Setup
What do you like best about the product?
I like that JumpCloud improves operational consistency during IT expansion and keeps the identity structure stable. I think the initial setup was fast, which I really appreciated.
What do you dislike about the product?
I think JumpCloud could be improved with a more intuitive naming and labeling system for policies and configuration.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user access across multiple locations by providing a unified identity authority, simplifying identity management and improving operational consistency during IT expansion.
Seamless Authentication and Reliable Synchronization
What do you like best about the product?
I use JumpCloud for centralized authentication for my remote research team when accessing a specialized tool. What I like most about JumpCloud is its reliable identity synchronization across all connected resources, reducing access conflicts. The initial setup was smooth, which I really appreciated.
What do you dislike about the product?
I would like a clearer dependency indicator showing which resources rely on specific users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized authentication and to ensure user verification. It synchronizes identity across all resources, reducing access conflict, and provides a reliable way to manage remote team access to sensitive tools.
Streamlined Kiosk Management, High Recommendations
What do you like best about the product?
I like the centralized control that JumpCloud offers without needing physical server maintenance, which simplifies IT operations for me. The initial setup of JumpCloud was smooth.
What do you dislike about the product?
I want faster identity sync feedback so admins instantly know when updates are fully applied.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for secure login control, solving access management for rotating device users with identity-based login. It provides centralized control without needing physical server maintenance, simplifying IT operations.
Simple to use, well documented, and compatible with all OS
What do you like best about the product?
Covers all OS, very easy to use, and well-written documentation.
What do you dislike about the product?
For the Apple ecosystem, there are few applications in the catalog, and although it is possible to add your own .pkg, it requires creating the bundles with a certificate validated by Apple... It's a shame, it would have been great to have a service allowing the submission of an application to obtain a .pkg.
What problems is the product solving and how is that benefiting you?
Implementation of an IDP, centralization of identities from multiple sources, MDM compatible with Linux, Windows, and MacOS.
JumpCloud: A Perfect Fit for Centralized Management
What do you like best about the product?
I really think JumpCloud is a perfect product fulfilling our needs. I find the MDM capabilities especially useful for enforcing device policies, improving security, and managing endpoints consistently. Its centralized management and support for user lifecycle operations work well for us. The setup was super easy with partner support and crystal-clear documentation. Overall, JumpCloud has been reliable for centralizing MDM, identity, SSO, password management, and user lifecycle operations.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized management, managing user lifecycles, and improving security. It's perfect for enforcing device policies, managing endpoints consistently, and handling MDM, identity, SSO, password management, and user lifecycle operations.
Simple, Friendly UI for Centralized Passwords and Permissions
What do you like best about the product?
central point to manage everything regard the pass and permissions.
very simple and friendly UI
very simple and friendly UI
What do you dislike about the product?
the log-in process and registration to 2FAare very complicated
What problems is the product solving and how is that benefiting you?
managing user and pass for cwooding
Versatile Management as a company Scales
What do you like best about the product?
I like how JumpCloud is extremely lightweight and low cost, which allows me to potentially run an IT team with minimal personnel like an admin or DevOps intern, rather than needing a full IT, OT, or networking team. It also integrates well with existing or new tools like Google Workspace, Linux, and Ubuntu, and doesn't just rely on legacy Microsoft systems. It's quite versatile and easy to scale.
What do you dislike about the product?
As the use of JumpCloud increases, the cost obviously increases, going linearly with scale. The stability of login and device authentication could be better, along with bugs and glitches in the JumpCloud password manager. The initial setup is quite complicated, and even though it is low cost and lightweight, it doesn't necessarily mean faster setup. You need someone who is intelligent and switched on to pick it up, as it's a new way of working that existing IT staff might not be accustomed to.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for IT and asset management, identity providing, application authorization, and user authentication. It offers single sign-on, multi-factor authentication, password management, remote commands, and centralized OS management, making my team's operations efficient and streamlined.
Flexible and Packed with Instruments
What do you like best about the product?
I like the flexibility and the amount of instruments available.
What do you dislike about the product?
The SaaS management part is the weakest at the moment: it doesn’t sync licenses where possible, it can’t recognize connected SSO apps, and there are only a few connectors.
What problems is the product solving and how is that benefiting you?
Please ensure consistency across all applied policies and settings, and provide a secure login experience.
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