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    4.3
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    24 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (28)
    kappy_ o.

    monday Dev Keeps Our Development Process Organized and Visible

    Reviewed on Aug 05, 2026
    Review provided by G2
    What do you like best about the product?
    I like monday Dev since it brings our entire development process into one place.Its development backlog helps us organize and prioritize work clearly.Also its sprint panning make it easy to set goals and track progress each cycle.Also its PMO boarfs gives leadership visibility into project status and resources.
    What do you dislike about the product?
    No cons!just a happy user of Monday dev.
    What problems is the product solving and how is that benefiting you?
    It have clear development backlog that keeps all tasks organized and prioritized in one place.
    Banking

    Monday.com Transformed Our Collaboration with Flexible Boards, Automations, and Integrations

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    We’ve been using Monday.com across several areas of our organization, and it has become one of the most valuable tools we rely on for project management, process tracking, and cross-department collaboration. One of its biggest strengths is flexibility. We’ve been able to build custom boards for employee onboarding and offboarding, quality control, employee engagement initiatives, project tracking, and recognition programs—all without needing custom development.

    The user interface is one of my favorite parts of the platform. Drag-and-drop functionality, customizable columns, multiple board views, and color-coded statuses make it easy to organize complex workflows while keeping everything visually intuitive. Instead of managing projects through long email chains or spreadsheets, our teams can quickly see where work stands, who owns each task, and what needs attention next. Automations have also saved countless hours by removing repetitive manual updates and notifications.

    Integrations have been another major benefit. Connecting Monday.com with Microsoft Teams, Outlook, and other tools has streamlined communication and reduced duplicate work. Rather than switching between multiple platforms throughout the day, more of our project information stays centralized, which makes it easier for everyone to stay aligned.

    Performance has been consistently reliable, even with large boards containing hundreds of items and multiple automations running at the same time. Boards load quickly, updates happen in real time, and collaboration across departments has been smooth. Having everyone working from the same source of truth has significantly reduced confusion and missed tasks.

    From a return-on-investment perspective, Monday.com has absolutely paid for itself. The time saved through automations, standardized workflows, and improved visibility has allowed our team to focus on higher-value work instead of administrative tasks. We’ve also replaced several manual tracking processes and spreadsheets with centralized, automated workflows that are easier to maintain and scale.

    Onboarding was straightforward, and the extensive knowledge base, webinars, and community resources made it easy to learn more advanced features over time. Whenever we’ve needed assistance, support has been responsive and knowledgeable, helping us resolve issues quickly or find better ways to build what we were trying to accomplish.

    One of the most pleasant surprises has been how adaptable the platform is. We initially implemented it for basic project management, but we’ve since expanded it to support HR processes, employee recognition, surveys, quality assurance tracking, process improvement initiatives, and reporting dashboards. As our needs have evolved, we’ve rarely felt limited by the software.

    The newer AI capabilities have also been a welcome addition. AI-generated summaries, writing assistance, and intelligent workflow suggestions help reduce administrative work and make it easier to keep projects moving. While we’re still exploring everything the AI features can do, they’ve already started improving efficiency by helping us summarize updates and draft content more quickly.

    Overall, Monday.com has transformed how our organization manages work. It has improved visibility across teams, reduced manual effort through automation, increased accountability, and made collaboration much more efficient. The combination of flexibility, ease of use, powerful automation, integrations, and ongoing innovation makes it a platform I would confidently recommend to organizations looking to streamline operations and strengthen team collaboration.
    What do you dislike about the product?
    The only thing I dislike about Monday dev is the inability to have information shared across boards consistently.
    What problems is the product solving and how is that benefiting you?
    Monday Dev has helped us solve one of our biggest challenges: keeping projects, requests, and communication organized in a single place. Before using it, we relied heavily on emails, spreadsheets, and manual follow-ups, which made it easy for tasks to get overlooked or for people to work from outdated information.

    Now we have a centralized workspace where everyone can see project status, priorities, ownership, and deadlines in real time. Features like automations, status tracking, dependencies, dashboards, and customizable workflows have significantly reduced the manual effort needed to keep projects moving forward.

    For me, the biggest benefit has been improved visibility and accountability. Instead of spending time chasing updates or putting reports together, I can quickly see where each project stands and spot bottlenecks before they turn into bigger issues. Automated notifications and task assignments also help ensure work doesn’t fall through the cracks, so our team can spend more time completing projects and less time managing them.

    Overall, Monday Dev has strengthened collaboration, increased efficiency, and provided a more streamlined and transparent way to manage our work.
    becky l.

    monday dev Keeps Development Work Organized and Easy to Track

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    I like monday dev because it keeps all our development work in one place.I like it because its easy to track progress,manage tasks and collaborate without switching tools.its flexibility to adapt boards to our workflow makes the whole process smoother and more efficient.
    What do you dislike about the product?
    Some of its advanced features and integrations require a higher pricing tier.
    What problems is the product solving and how is that benefiting you?
    It keeps all the development work in one place so that i can manage projects more efficiently.
    salma s.

    All-in-One Planning and Tracking That Keeps Teams Aligned

    Reviewed on Jul 31, 2026
    Review provided by G2
    What do you like best about the product?
    What i like best about Monday dev is how it brings everything into one place.Its planning,development work and tracking all happen in the same workspace so teams do not have to switch between different tools.I also like how it makes project status clear with visual boards and automations which reduces confusion and saves time.Through this it has really helped our team to stay aligned on goals and deliver work faster.
    What do you dislike about the product?
    I have nothing that i dislike towards Monday dev.
    What problems is the product solving and how is that benefiting you?
    It keeps all planning,coding and tracking in one place so teams stay aligned and work faster.
    Avani R.

    One platform for planning,development and delivery..i recommend it..!!

    Reviewed on Jul 30, 2026
    Review provided by G2
    What do you like best about the product?
    I like Monday dev since it combines planning,tracking and collaboration in one place.It helps our teams to manage sprints,visualize progress and automate workflows which keeps everyone aligned and focused on delivering work efficiently.
    What do you dislike about the product?
    I honestly have no dislike towards Monday dev.
    What problems is the product solving and how is that benefiting you?
    It centralizes planning, development and tracking in one place which helps my team stay aligned and deliver faster.
    vincent m.

    Monday Dev Unifies Planning, Tracking, and Team Visibility

    Reviewed on Jul 28, 2026
    Review provided by G2
    What do you like best about the product?
    What i like about Monday Dev is how it brings planning,development and tracking together in one workspace.Also its the best when it comes to giving teams clear visibility into tasks,sprints and projects progress which makes collaboration easier and helps prevent work from falling through the cracks.I also like its customizable workflows and integration that makes it simple to adapt the platform to different development processes.
    What do you dislike about the product?
    I have no dislike towards this great platform
    What problems is the product solving and how is that benefiting you?
    It centralizes tasks and progress tracking in one workspace
    Randolf Jay Tiposo

    Automation has transformed our CRM workflows and now saves time while boosting team collaboration

    Reviewed on May 02, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for monday.com is CRM and people management. Most of what we use is as a CRM.

    One specific example of how I use monday.com for CRM and people management is that one of our clients has a business process that can get a lead from Facebook. I use monday.com to integrate their Meta account so they can get their leads from Facebook to monday.com and nurture their customer inside monday.com.

    What is most valuable?

    One of the best features I created in monday.com is the automations. The leads can automatically go to another board and proceed to another pipeline in monday.com.

    In my opinion, the best features monday.com offers are the AI, then automation and the workflow. This helps business processes to be seamless.

    I have seen specific outcomes or metrics improve, including time saved, better team collaboration, and other measurable results in work management and our team's work.

    What needs improvement?

    I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and existing application.

    For how long have I used the solution?

    I have been working in my current field for five years.

    What do I think about the stability of the solution?

    In my experience, monday.com is stable. I like monday.com and love using it because it is a friendly user application.

    What do I think about the scalability of the solution?

    monday.com's scalability is great. monday.com can handle our needs, especially in project management tasks.

    How are customer service and support?

    For monday.com support, I think they need to explain more deeply in the product knowledge.

    Which solution did I use previously and why did I switch?

    We used Freshdesk ticket before monday.com because they did not have automation like monday.com. monday.com is friendly, unlike Freshdesk.

    What was our ROI?

    I have seen a return on investment with monday.com, specifically time saved. Because of the automation, and money saved because some of our revenue has become increasing.

    What's my experience with pricing, setup cost, and licensing?

    I have experience with pricing, setup cost, and licensing for monday.com.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing monday.com. We just chose monday.com.

    What other advice do I have?

    If you're looking for something that can help you in project management or CRM, monday.com is what you need. monday.com is the best, and I would rate monday.com a nine out of ten because some of the features, particularly integration, need improvement so other clients or users can use monday.com seamlessly.

    Ulkar Gorzen

    Structured goals have guided my projects and enabled asynchronous global team collaboration

    Reviewed on Apr 28, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I use monday.com end-to-end - starting as a task tracker and evolving into a core platform for project and program management. I build structured boards for project tracking, team capacity planning, and long-term program oversight. Additionally, I use it as a centralized database for asset and vendor management. I leverage forms and automations for streamlined intake processes, often connecting them to workflows across boards to drive efficiency and scalability.

    What is most valuable?

    The most valuable features of monday.com for me are automations, connected boards (Connect & Mirror), and flexible reporting.

    Automations are a major efficiency driver—they’ve become significantly more powerful over time and allow me to streamline workflows, reduce manual work, and scale processes across projects and programs.

    Connect and Mirror columns enable me to build structured, interlinked workflows across multiple boards, which is critical for managing complex, cross-functional initiatives with minimal manual coordination.

    I also highly value communication and visibility—updates, notifications, and monday docs allow teams to collaborate directly within the workflow. The ability to share boards and dashboards externally via links is particularly useful for leadership reporting and stakeholder alignment.

    Overall, monday.com stands out for its flexibility and usability. It supports asynchronous collaboration across global teams, provides clear visibility into priorities and progress, and helps me stay focused on high-impact work aligned with strategic objectives.”

    What needs improvement?

    One key improvement would be stronger native support for working with numbers and formulas at scale—especially within subitems. Today, limitations in vertical calculations and subitem formulas make budget tracking and financial workflows more complex than they should be.

    Another opportunity is more flexible program-level reporting. While monday.com offers great dashboards and program/project boards, it’s harder to generate high-level program views when projects are managed as items within a single board rather than separate boards. A more adaptable reporting layer that works across both structures would add significant value.

    Finally, broader and easier access to AI capabilities at the enterprise level would be a major enhancement, enabling more automation, insights, and workflow optimization.

    For how long have I used the solution?

    I have been using monday.com since 2020, so I have been using it for six years now.

    What do I think about the stability of the solution?

    I’ve experienced monday.com as a highly stable and reliable platform. Issues such as downtime or performance slowdowns are rare, and when they do occur, they are typically resolved quickly.

    Support is responsive and effective—I’ve found it easy to report issues and get timely assistance. There is also good transparency around incidents through notifications and updates.

    Occasionally, I’ve seen minor inconsistencies with automations not running as expected, but these are infrequent and manageable. Overall, stability has not been a concern in my experience, even with continuous, large-scale usage.

    How are customer service and support?

    I would rate customer service and technical support an 8/10. Overall, support is responsive, accessible, and helpful for most use cases.

    In my experience, they are particularly strong in guiding standard workflows and resolving common issues. However, for more advanced or complex use cases, responses can sometimes be less efficient or more generic, requiring additional iteration to reach the optimal solution.

    That said, with clear context and examples, support is generally able to assist effectively. There is an opportunity to further strengthen support for advanced users by providing more tailored, solution-oriented guidance and deeper product expertise in complex scenarios.

    Which solution did I use previously and why did I switch?

    I have limited hands-on experience with alternative platforms. I briefly used Asana in the past and am familiar with tools like Jira, though they serve slightly different, more technical use cases. I also use tools like Miro and Lucidchart for collaboration and visualization, but not for end-to-end project management. For my core workflows, monday.com has been the primary and most effective solution.

    How was the initial setup?

    “I wasn’t directly involved in the initial enterprise setup. I started using monday.com at the team level and later transitioned into a centralized environment as adoption scaled.

    From a user perspective, onboarding was straightforward. The platform is intuitive and can be adopted quickly without heavy technical setup. Scaling it across teams, however, requires more structure and alignment, particularly around governance and standardization.

    What about the implementation team?

    I did not work with an integrator or consultant. However, from my experience, successful implementation depends less on external support and more on strong internal ownership.

    Having a dedicated platform owner is critical—someone responsible for structure, governance, and enablement. Without this, adoption tends to drop, data quality declines, and the platform loses its value.

    In my team, we focused on enablement through onboarding, training, and continuous support. We introduced simple use cases first, helped users build confidence, and gradually expanded adoption. Leadership alignment and a clear change management approach are key to ensuring consistent usage and long-term success.

    What's my experience with pricing, setup cost, and licensing?

    I haven’t been directly involved in pricing or licensing decisions, as those are managed centrally. From a user perspective, however, the platform is easy to adopt, requires minimal setup at the team level, and scales well without heavy technical support.

    Which other solutions did I evaluate?

    I did not run a formal evaluation process, but based on exposure to tools like Asana and Jira, the key difference is flexibility and usability. monday.com is significantly more intuitive and adaptable for non-technical teams, while still being powerful enough to support complex workflows. Other tools tend to be either too rigid or too technical for broader business use.

    What other advice do I have?

    I would rate monday.com a 9/10. It’s a highly flexible and user-friendly platform that scales from simple task tracking to complex program management.

    My advice: invest time upfront in structuring your boards, workflows, and governance. The platform’s flexibility is a major strength, but without clear standards, it can lead to inconsistency. When implemented thoughtfully, it becomes a powerful system for alignment, visibility, and cross-team collaboration—especially in distributed environments

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Sasha Kerbel

    Workflow automation has unified our processes and has improved company and client collaboration

    Reviewed on Apr 20, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for monday.com is organizing ourselves as a company and as an organization, but we also use it for clients as well, embedding it into clients' ecosystems.

    A specific example of how I used monday.com with a client is when they had a lot of paperwork they needed to do across many different systems. We used monday.com to integrate it, streamline it all into one place, and then automate many parts of that system, which they were very pleased with.

    How has it helped my organization?

    monday.com has positively impacted my organization by making things more efficient. For example, we used it to review applications, and having applications all in one place made things very convenient.

    Regarding the efficiency gains, saving time was the significant benefit.

    What is most valuable?

    The best features monday.com offers include automation, which is really excellent and made things very easy to use.

    In terms of features, integrations were very useful, and dashboards were also very good for sharing information across different parties.

    What needs improvement?

    I think monday.com could be improved by being more flexible at times.

    For needed improvements, I believe there were sometimes use cases that we could not do easily because the system was rather fixed in its approach.

    There are no other improvements needed that I have not mentioned; there are no other pain points or limitations I experienced.

    For how long have I used the solution?

    I have been using monday.com for almost all of it, from probably about six months in.

    What do I think about the stability of the solution?

    monday.com is stable; I have not experienced any outages or reliability issues.

    What do I think about the scalability of the solution?

    Regarding scalability, monday.com is easy to scale up as my needs change.

    How are customer service and support?

    The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.

    I would rate the customer support on a scale of one to ten as a ten.

    Which solution did I use previously and why did I switch?

    Before monday.com, I am not certain we had a solution in the same way; I think it would have just been very manual before that.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.

    What about the implementation team?

    The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.

    What was our ROI?

    I have not seen a direct return on investment with monday.com; we were a charity and were getting it for free, but there were obviously savings. I just cannot quantify them.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing monday.com.

    What other advice do I have?

    I would rate monday.com eight out of ten.

    I give it an eight out of ten because it was very good overall and very helpful, but a few things in terms of being more flexible would have made things even better.

    My advice to others looking into using monday.com is to go for it; it is really good software.

    I have no additional thoughts about monday.com before we wrap up.

    I give this review an overall rating of eight out of ten.

    Amrit Dash

    Centralized student onboarding has transformed tutor workflows and now supports automated attendance

    Reviewed on Apr 12, 2026
    Review provided by PeerSpot

    What is our primary use case?

    monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stored onto monday.com. We use monday.com for its better user experience so that we can extend the access to our tutors, which will have access to all the students in their particular classes, and they can take some actions based on what they want.

    For example, we can provide a monday.com admin action to mark attendance, and the tutor can use that board to mark the attendance for a particular student, and there could be back-end automations running to do the same for the user. There are a couple of automations that run in monday.com, which is probably Google Sheets on steroids with enhanced features, multiple processes, and even automations baked into it.

    As those automations are not fulfilling our purpose, we can have certain values of a column updated or certain parameters of any particular item updated using monday.com automations directly. For example, we can set up automation in monday.com that will mark something that runs every Monday and marks something based on having recurring classes every Monday.

    If we have an absent flow, when the tutor marks absent, we can trigger a particular value in a certain board using monday.com automations. For more complex scenarios, we use the webhooks feature for monday.com so that we can better handle our use cases by calling a webhook in Make.com, Zapier.com, or N8N and call them to do complex workflows directly on monday.com.

    The main use case for monday.com is that, and apart from that, the other day-to-day workflows would be the seamless integrations between multiple different boards and the mirror column facility, which facilitates data to be on one single board but displaying across multiple different regions. With monday.com, we are able to handle thousands and thousands of students that we intake based on our different education brands, like test prep, med prep, or even school-level mathematics.

    Having monday.com makes it more centralized where we can handle student accounts only in one board and then for different classes, we can extend access to different boards and use mirror columns to showcase the students while we still have one central source of truth.

    What is most valuable?

    Probably the best feature of monday.com would be the intuitive user interface and user experience, which any user who has used Google Sheets or Microsoft Excel would find themselves familiar with, along with built-in automations, the ability to call webhooks, and the various number of column types.

    The better user interface and user experience definitely stand out to me because this is a tool that can be used for both the development team as well as extended access to the consumer or the customer side of the system, or in our case, the tutors and other relevant stakeholders who need not understand the deep technicals of things but can take actions directly from the board.

    What needs improvement?

    We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be better communication with mirror columns or have a better experience in terms of the technical side of it and not the front-end side of it, which can be improved.

    For how long have I used the solution?

    I started using monday.com probably two years ago, and with this particular company, I have been using it extensively, so I have around one and a half to two years of experience working with monday.com.

    What do I think about the stability of the solution?

    Because of the technical issues that we run into on a monthly basis, if those can be improved, the score can definitely be improved.

    How are customer service and support?

    Tutor satisfaction is definitely one of the points that I would like to share about monday.com. Before monday.com, we were using HubSpot, which, even though it is a very good technical tool, does not provide a very good user interface for people who are not working in sales or people who do not really want to know the technical side of things. Having a simpler UI with technical functionalities of a backend and a good user-initiative front-end, where we can change labels based on certain parameters, is definitely something that the tutors were eager to try out, and they really liked the systems from the time we set it up.

    What other advice do I have?

    My advice for those looking into using monday.com is to probably start using it, especially if they are dealing with stakeholders who would want to review things directly on the database side and take actions directly on their own, as monday.com would definitely provide a good user interface and experience for that. I also advise the technical team to probably use a side automation platform such as Make.com or a script running on some cloud to talk between platforms using the automation functionality of monday.com.

    We have very good GraphQLs for monday.com that help us do most of the work, with the monday.com community also being good enough to push updates on a regular basis. A one-word description for monday.com is "Google Sheets on steroids", and I think I would stick to that. I would rate this product an 8 out of 10.