Sold by: monday.com
Deployed on AWS
All the features every product team needs
4.7
Overview
Take your agile team to the next level with customizable features that help you plan, execute, and collaborate to deliver better products faster.
Highlights
- Customize: Tailor any product development process around your unique product strategy to best serve your development teams needs.
- Automate: Automate everything from task assignments, notifications, and workflow integrations with your favorite tools, like Slack or GitHub.
- Collaborate: Align your entire organization on one collaborative platform that syncs across every department, ensuring all teams are moving forward.
Details
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Deployed on AWS
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Dimension | Description | Cost/12 months |
|---|---|---|
30 mondayDev licenses | Unlock the power of monday dev | $29,700.00 |
Guardian Security Package | Enterprise grade security package | $5,000.00 |
Premium Support | Enterprise support level | $10,000.00 |
Managed Services | Professional service package | $120,000.00 |
Automations | Automate everything from task assignments, notifications, and workflow integrations with your favorite tools | $10,560.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Top
25
In Agile Lifecycle Management
Top
10
In Sales & Marketing, Project Management, Collaboration & Productivity
Top
50
In Project Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Workflow Customization
Tailor product development processes around unique product strategy with customizable features for development teams
Task Automation
Automate task assignments, notifications, and workflow integrations with third-party tools such as Slack and GitHub
Cross-Department Collaboration
Unified collaborative platform that synchronizes across multiple departments to align entire organization
Agile Project Planning
Support for agile team planning and execution capabilities to deliver products faster
Workflow Integration
Integration capabilities with external tools and services to streamline development workflows
Cross-Application Data Integration
Seamlessly connects work management platform with external applications including Salesforce, Outlook, SharePoint, Google Drive, and Gmail to access and unify data across tools without switching applications.
AI-Powered Workflow Automation
Enables design and deployment of AI-powered workflows and agents that coordinate work across multiple teams and tools with no-code requirements.
Real-Time Data Access and Insights
Provides access to real-time data and actionable insights from connected applications directly within dashboards and work management interfaces.
Secure Cross-App Permissions Management
Implements one-time setup with secure permission handling for connecting multiple third-party applications and accessing their data.
Portfolio and Project Visibility
Aggregates budget data, stakeholder communications, project documentation, and technical information into comprehensive portfolio dashboards for centralized oversight.
Centralized Workflow Management
Provides centralized workflows and standardized processes for product team operations with visibility into progress tracking.
Customer Insights Integration
Incorporates voice of customer data to inform and validate product decisions based on actual customer needs.
Product Roadmap Collaboration
Enables cross-functional collaboration and alignment around product vision, strategy, and roadmap visibility across the organization.
Prioritization Framework
Offers clear prioritization mechanisms to support product decision-making and resource allocation.
Product Strategy Alignment
Facilitates strategic alignment across product teams and organizational stakeholders through centralized product management capabilities.
Standard contract
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Customer reviews
Randolf Jay Tiposo
Automation has transformed our CRM workflows and now saves time while boosting team collaboration
Reviewed on May 02, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for monday.com is CRM and people management. Most of what we use is as a CRM .
One specific example of how I use monday.com for CRM and people management is that one of our clients has a business process that can get a lead from Facebook. I use monday.com to integrate their Meta account so they can get their leads from Facebook to monday.com and nurture their customer inside monday.com.
What is most valuable?
One of the best features I created in monday.com is the automations. The leads can automatically go to another board and proceed to another pipeline in monday.com.
In my opinion, the best features monday.com offers are the AI, then automation and the workflow. This helps business processes to be seamless.
I have seen specific outcomes or metrics improve, including time saved, better team collaboration, and other measurable results in work management and our team's work.
What needs improvement?
I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and existing application.
For how long have I used the solution?
I have been working in my current field for five years.
What do I think about the stability of the solution?
In my experience, monday.com is stable. I like monday.com and love using it because it is a friendly user application.
What do I think about the scalability of the solution?
monday.com's scalability is great. monday.com can handle our needs, especially in project management tasks.
How are customer service and support?
For monday.com support, I think they need to explain more deeply in the product knowledge.
Which solution did I use previously and why did I switch?
What was our ROI?
I have seen a return on investment with monday.com, specifically time saved. Because of the automation, and money saved because some of our revenue has become increasing.
What's my experience with pricing, setup cost, and licensing?
I have experience with pricing, setup cost, and licensing for monday.com.
Which other solutions did I evaluate?
We did not evaluate other options before choosing monday.com. We just chose monday.com.
What other advice do I have?
If you're looking for something that can help you in project management or CRM, monday.com is what you need. monday.com is the best, and I would rate monday.com a nine out of ten because some of the features, particularly integration, need improvement so other clients or users can use monday.com seamlessly.
Ulkar Gorzen
Structured goals have guided my projects and enabled asynchronous global team collaboration
Reviewed on Apr 28, 2026
Review provided by PeerSpot
What is our primary use case?
I use monday.com end-to-end - starting as a task tracker and evolving into a core platform for project and program management. I build structured boards for project tracking, team capacity planning, and long-term program oversight. Additionally, I use it as a centralized database for asset and vendor management. I leverage forms and automations for streamlined intake processes, often connecting them to workflows across boards to drive efficiency and scalability.
What is most valuable?
The most valuable features of monday.com for me are automations, connected boards (Connect & Mirror), and flexible reporting.
Automations are a major efficiency driver—they’ve become significantly more powerful over time and allow me to streamline workflows, reduce manual work, and scale processes across projects and programs.
Connect and Mirror columns enable me to build structured, interlinked workflows across multiple boards, which is critical for managing complex, cross-functional initiatives with minimal manual coordination.
I also highly value communication and visibility—updates, notifications, and monday docs allow teams to collaborate directly within the workflow. The ability to share boards and dashboards externally via links is particularly useful for leadership reporting and stakeholder alignment.
Overall, monday.com stands out for its flexibility and usability. It supports asynchronous collaboration across global teams, provides clear visibility into priorities and progress, and helps me stay focused on high-impact work aligned with strategic objectives.”
What needs improvement?
One key improvement would be stronger native support for working with numbers and formulas at scale—especially within subitems. Today, limitations in vertical calculations and subitem formulas make budget tracking and financial workflows more complex than they should be.
Another opportunity is more flexible program-level reporting. While monday.com offers great dashboards and program/project boards, it’s harder to generate high-level program views when projects are managed as items within a single board rather than separate boards. A more adaptable reporting layer that works across both structures would add significant value.
Finally, broader and easier access to AI capabilities at the enterprise level would be a major enhancement, enabling more automation, insights, and workflow optimization.
For how long have I used the solution?
I have been using monday.com since 2020, so I have been using it for six years now.
What do I think about the stability of the solution?
I’ve experienced monday.com as a highly stable and reliable platform. Issues such as downtime or performance slowdowns are rare, and when they do occur, they are typically resolved quickly.
Support is responsive and effective—I’ve found it easy to report issues and get timely assistance. There is also good transparency around incidents through notifications and updates.
Occasionally, I’ve seen minor inconsistencies with automations not running as expected, but these are infrequent and manageable. Overall, stability has not been a concern in my experience, even with continuous, large-scale usage.
How are customer service and support?
I would rate customer service and technical support an 8/10. Overall, support is responsive, accessible, and helpful for most use cases.
In my experience, they are particularly strong in guiding standard workflows and resolving common issues. However, for more advanced or complex use cases, responses can sometimes be less efficient or more generic, requiring additional iteration to reach the optimal solution.
That said, with clear context and examples, support is generally able to assist effectively. There is an opportunity to further strengthen support for advanced users by providing more tailored, solution-oriented guidance and deeper product expertise in complex scenarios.
Which solution did I use previously and why did I switch?
I have limited hands-on experience with alternative platforms. I briefly used Asana in the past and am familiar with tools like Jira , though they serve slightly different, more technical use cases. I also use tools like Miro and Lucidchart for collaboration and visualization, but not for end-to-end project management. For my core workflows, monday.com has been the primary and most effective solution.
How was the initial setup?
“I wasn’t directly involved in the initial enterprise setup. I started using monday.com at the team level and later transitioned into a centralized environment as adoption scaled.
From a user perspective, onboarding was straightforward. The platform is intuitive and can be adopted quickly without heavy technical setup. Scaling it across teams, however, requires more structure and alignment, particularly around governance and standardization.
What about the implementation team?
I did not work with an integrator or consultant. However, from my experience, successful implementation depends less on external support and more on strong internal ownership.
Having a dedicated platform owner is critical—someone responsible for structure, governance, and enablement. Without this, adoption tends to drop, data quality declines, and the platform loses its value.
In my team, we focused on enablement through onboarding, training, and continuous support. We introduced simple use cases first, helped users build confidence, and gradually expanded adoption. Leadership alignment and a clear change management approach are key to ensuring consistent usage and long-term success.
What's my experience with pricing, setup cost, and licensing?
I haven’t been directly involved in pricing or licensing decisions, as those are managed centrally. From a user perspective, however, the platform is easy to adopt, requires minimal setup at the team level, and scales well without heavy technical support.
Which other solutions did I evaluate?
I did not run a formal evaluation process, but based on exposure to tools like Asana and Jira , the key difference is flexibility and usability. monday.com is significantly more intuitive and adaptable for non-technical teams, while still being powerful enough to support complex workflows. Other tools tend to be either too rigid or too technical for broader business use.
What other advice do I have?
I would rate monday.com a 9/10. It’s a highly flexible and user-friendly platform that scales from simple task tracking to complex program management.
My advice: invest time upfront in structuring your boards, workflows, and governance. The platform’s flexibility is a major strength, but without clear standards, it can lead to inconsistency. When implemented thoughtfully, it becomes a powerful system for alignment, visibility, and cross-team collaboration—especially in distributed environments
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Sasha Kerbel
Workflow automation has unified our processes and has improved company and client collaboration
Reviewed on Apr 20, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for monday.com is organizing ourselves as a company and as an organization, but we also use it for clients as well, embedding it into clients' ecosystems.
A specific example of how I used monday.com with a client is when they had a lot of paperwork they needed to do across many different systems. We used monday.com to integrate it, streamline it all into one place, and then automate many parts of that system, which they were very pleased with.
How has it helped my organization?
monday.com has positively impacted my organization by making things more efficient. For example, we used it to review applications, and having applications all in one place made things very convenient.
Regarding the efficiency gains, saving time was the significant benefit.
What is most valuable?
The best features monday.com offers include automation, which is really excellent and made things very easy to use.
In terms of features, integrations were very useful, and dashboards were also very good for sharing information across different parties.
What needs improvement?
I think monday.com could be improved by being more flexible at times.
For needed improvements, I believe there were sometimes use cases that we could not do easily because the system was rather fixed in its approach.
There are no other improvements needed that I have not mentioned; there are no other pain points or limitations I experienced.
For how long have I used the solution?
I have been using monday.com for almost all of it, from probably about six months in.
What do I think about the stability of the solution?
monday.com is stable; I have not experienced any outages or reliability issues.
What do I think about the scalability of the solution?
Regarding scalability, monday.com is easy to scale up as my needs change.
How are customer service and support?
The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.
I would rate the customer support on a scale of one to ten as a ten.
Which solution did I use previously and why did I switch?
Before monday.com, I am not certain we had a solution in the same way; I think it would have just been very manual before that.
How was the initial setup?
My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.
What about the implementation team?
The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.
What was our ROI?
I have not seen a direct return on investment with monday.com; we were a charity and were getting it for free, but there were obviously savings. I just cannot quantify them.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.
Which other solutions did I evaluate?
I did not evaluate other options before choosing monday.com.
What other advice do I have?
I would rate monday.com eight out of ten.
I give it an eight out of ten because it was very good overall and very helpful, but a few things in terms of being more flexible would have made things even better.
My advice to others looking into using monday.com is to go for it; it is really good software.
I have no additional thoughts about monday.com before we wrap up.
I give this review an overall rating of eight out of ten.
Amrit Dash
Centralized student onboarding has transformed tutor workflows and now supports automated attendance
Reviewed on Apr 12, 2026
Review provided by PeerSpot
What is our primary use case?
monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stored onto monday.com . We use monday.com for its better user experience so that we can extend the access to our tutors, which will have access to all the students in their particular classes, and they can take some actions based on what they want.
For example, we can provide a monday.com admin action to mark attendance, and the tutor can use that board to mark the attendance for a particular student, and there could be back-end automations running to do the same for the user. There are a couple of automations that run in monday.com, which is probably Google Sheets on steroids with enhanced features, multiple processes, and even automations baked into it.
As those automations are not fulfilling our purpose, we can have certain values of a column updated or certain parameters of any particular item updated using monday.com automations directly. For example, we can set up automation in monday.com that will mark something that runs every Monday and marks something based on having recurring classes every Monday.
If we have an absent flow, when the tutor marks absent, we can trigger a particular value in a certain board using monday.com automations. For more complex scenarios, we use the webhooks feature for monday.com so that we can better handle our use cases by calling a webhook in Make .com, Zapier .com, or N8N and call them to do complex workflows directly on monday.com.
The main use case for monday.com is that, and apart from that, the other day-to-day workflows would be the seamless integrations between multiple different boards and the mirror column facility, which facilitates data to be on one single board but displaying across multiple different regions. With monday.com, we are able to handle thousands and thousands of students that we intake based on our different education brands, like test prep, med prep, or even school-level mathematics.
Having monday.com makes it more centralized where we can handle student accounts only in one board and then for different classes, we can extend access to different boards and use mirror columns to showcase the students while we still have one central source of truth.
What is most valuable?
Probably the best feature of monday.com would be the intuitive user interface and user experience, which any user who has used Google Sheets or Microsoft Excel would find themselves familiar with, along with built-in automations, the ability to call webhooks, and the various number of column types.
The better user interface and user experience definitely stand out to me because this is a tool that can be used for both the development team as well as extended access to the consumer or the customer side of the system, or in our case, the tutors and other relevant stakeholders who need not understand the deep technicals of things but can take actions directly from the board.
What needs improvement?
We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be better communication with mirror columns or have a better experience in terms of the technical side of it and not the front-end side of it, which can be improved.
For how long have I used the solution?
I started using monday.com probably two years ago, and with this particular company, I have been using it extensively, so I have around one and a half to two years of experience working with monday.com.
What do I think about the stability of the solution?
Because of the technical issues that we run into on a monthly basis, if those can be improved, the score can definitely be improved.
How are customer service and support?
Tutor satisfaction is definitely one of the points that I would like to share about monday.com. Before monday.com, we were using HubSpot, which, even though it is a very good technical tool, does not provide a very good user interface for people who are not working in sales or people who do not really want to know the technical side of things. Having a simpler UI with technical functionalities of a backend and a good user-initiative front-end, where we can change labels based on certain parameters, is definitely something that the tutors were eager to try out, and they really liked the systems from the time we set it up.
What other advice do I have?
My advice for those looking into using monday.com is to probably start using it, especially if they are dealing with stakeholders who would want to review things directly on the database side and take actions directly on their own, as monday.com would definitely provide a good user interface and experience for that. I also advise the technical team to probably use a side automation platform such as Make .com or a script running on some cloud to talk between platforms using the automation functionality of monday.com.
We have very good GraphQLs for monday.com that help us do most of the work, with the monday.com community also being good enough to push updates on a regular basis. A one-word description for monday.com is "Google Sheets on steroids", and I think I would stick to that. I would rate this product an 8 out of 10.
reviewer2815197
Structured task tracking has improved project planning and saves time on cross‑department work
Reviewed on Apr 10, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for monday.com right now is project planning and organizational task lists.
A specific example of how I use it for project planning is that when we were deploying and cleaning up our Active Directory, we separated certain groups and folders by tasks and departments, and we were able to catalog and track progress across all different items.
What is most valuable?
The best features monday.com offers include organizational aspects, being able to assign people for tasks, progress tracking, and progress bars if you have one large task with many subtasks.
Those features, including assigning tasks and progress bars, help my team day-to-day by keeping us more organized and reducing wasted time trying to figure out who needs to do what. I do not have to micromanage; I can check monday.com to see tasks.
monday.com has impacted my organization positively as it saves us time. We are able to work more efficiently and get things done while staying organized instead of figuring out who is doing what.
In a previous organization, we completed a Windows 11 deployment through monday.com that finished faster because I was able to track each department and we did not have to hold progress meetings. It definitely saved us multiple meetings.
What needs improvement?
monday.com could be improved with more flexibility in the software for greater customizability per task and more tab configuration options.
To bring my experience from an eight to a ten, I would appreciate updates to more features and increased flexibility in the software.
For how long have I used the solution?
I have been using monday.com on and off for five years at different roles in different organizations.
What other advice do I have?
My experience with pricing, setup cost, and licensing was fine, and we worked with a vendor. I gave monday.com a review rating of eight.