1Password SaaS Manager
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Automatically Maps All SaaS Apps to Tackle Shadow IT—Without Being Intrusive
What do you like best about the product?
The biggest strength is its ability to automatically discover and map all the SaaS apps your organization is using, even the ones IT didn’t officially approve. That alone solves a huge problem (shadow IT), and it does it without being overly intrusive.
What do you dislike about the product?
One of the main drawbacks is limited depth of control. It’s great at discovering apps and highlighting risks, but it doesn’t yet offer the same level of automated remediation or workflow orchestration you’d find in tools like BetterCloud or Zluri. So you often still need to act manually on the insights it provides.
What problems is the product solving and how is that benefiting you?
The biggest issue it tackles is not knowing what tools people are actually using. In most teams, employees sign up for apps on their own, and IT/security loses track. By automatically surfacing these apps, it gives a single, reliable view of your SaaS footprint, which immediately reduces blind spots.
It also addresses access risk. Without a centralized view, it’s hard to know:
who still has access to what
which accounts are inactive
It also addresses access risk. Without a centralized view, it’s hard to know:
who still has access to what
which accounts are inactive
Secure and easy password management for teams
What do you like best about the product?
I like how it keeps all passwords organized and secure, and sharing access with the team is really easy.
What do you dislike about the product?
Sometimes the interface can feel a bit slow, and a few advanced features take time to figure out.
What problems is the product solving and how is that benefiting you?
It helps us manage passwords safely, reduces login issues, and makes team access much more organized and secure.
Clear SaaS App Visibility and Effortless Access Management
What do you like best about the product?
It provides a clear view of all my SaaS apps in one place and makes access management much easier, without requiring too much manual work.
What do you dislike about the product?
The setup can feel a bit complex at first, and some features take a little time to fully understand and use properly.
What problems is the product solving and how is that benefiting you?
It helps me track SaaS access and usage in one place, which reduces security risks and saves time when managing users and permissions.
Upskilling the team to leverage the potential
What do you like best about the product?
Ability to automate onbarding and offboarding accross platforms and set different rules by platform
What do you dislike about the product?
Limitations on intergration with some platforms like Maconomy which means that finance data needs to be uploaded rather than being automatically linked.
What problems is the product solving and how is that benefiting you?
Providing visibility of (types of) users accross platforms helping us to optimise spend and manage risk.
Awesome customer service and easy to use
What do you like best about the product?
Easy to integrate and get a visual on Shadow IT. Customer support from their team really helped with creating workflows. It's definitely a product I am going to consider using in the future. I like that their fee structure is flat and inclusive compared to other Platforms. Overall easy to use and implement.
What do you dislike about the product?
honestly hard to say on dislikes. the platform pretty much delivered on what I was looking for.
What problems is the product solving and how is that benefiting you?
Allowed me better insights to the Shawdow IT of apps we have
Best in class, great for access, license management and automation
What do you like best about the product?
- The product is very well thought out, with a lot of attention to detail. It's clear that the team at Trelica has a deep understanding of the problems they are solving for us as an IT team. It’s a joy to use.
- Compared to other similar products, they have a vast number of integrations with various tools, depending on what the APIs of those tools offer, ideally including automatic user provisioning and deprovisioning. The Trelica team is incredibly fast at building new integrations, which is a key advantage. When we asked vendors to identify which of our existing apps had some kind of integration, most supported only a fraction of what Trelica offers.
- The sales process is much smoother than most B2B software sales processwa I have experienced. We spoke directly with people who understand the product extremely well and how to sell to engineers. We quickly gained access to a demo account to try it out ourselves. They also take security and privacy seriously.
- Post-sales communication is excellent. We receive help from a customer success agent who is highly knowledgeable about the product and goes to great lengths to help us with the setup.
- The UI for building automations works very well, allowing us to automate complex, time-consuming tasks.
- Compared to other similar products, they have a vast number of integrations with various tools, depending on what the APIs of those tools offer, ideally including automatic user provisioning and deprovisioning. The Trelica team is incredibly fast at building new integrations, which is a key advantage. When we asked vendors to identify which of our existing apps had some kind of integration, most supported only a fraction of what Trelica offers.
- The sales process is much smoother than most B2B software sales processwa I have experienced. We spoke directly with people who understand the product extremely well and how to sell to engineers. We quickly gained access to a demo account to try it out ourselves. They also take security and privacy seriously.
- Post-sales communication is excellent. We receive help from a customer success agent who is highly knowledgeable about the product and goes to great lengths to help us with the setup.
- The UI for building automations works very well, allowing us to automate complex, time-consuming tasks.
What do you dislike about the product?
There’s really not much to dislike. After using Trelica in our day-to-day operations for some time, we identified a couple of small features we’d like to see. Fortunately, Trelica has a product board where we can view feature requests from other customers. We were pleased to find that others had already requested the same features, so we simply upvoted them.
What problems is the product solving and how is that benefiting you?
- A complex approval process for apps internally, depending on the app and permissions/license requested etc.
- Automatic onboarding and especially offboarding, be removin manual steps for the IT department, e.g. sending a Slack message to the manager of an offboarded employee with a Slack form that allows them to select what happens with this account.
- Overview of SaaS spend and automations to revoke licenses, allowing us to save money.
- Discovery of unapproved web apps that employees use, through the Trelica browser extension.
- Automatic onboarding and especially offboarding, be removin manual steps for the IT department, e.g. sending a Slack message to the manager of an offboarded employee with a Slack form that allows them to select what happens with this account.
- Overview of SaaS spend and automations to revoke licenses, allowing us to save money.
- Discovery of unapproved web apps that employees use, through the Trelica browser extension.
Trelica is more of a partner than just a vendor - easy to use and great support and features
What do you like best about the product?
Trelica provides great visibility into our software stack, pulling from multiple sources including Finance systems which tend to be a black box. Trelica is very easy to use and their support is very responsive and looking to provide solutions and guidance.
Of the tools we evaluated in the SaaS Management space it had the best set of features. We originally were looking into a tool which could track shadow IT and provide app visibility. The AppHub in Trelica also allows for automating access management and aligning with audit requirements.
Trelica has been amazing to work with and they feel like they are a partner more than just a vendor.
Of the tools we evaluated in the SaaS Management space it had the best set of features. We originally were looking into a tool which could track shadow IT and provide app visibility. The AppHub in Trelica also allows for automating access management and aligning with audit requirements.
Trelica has been amazing to work with and they feel like they are a partner more than just a vendor.
What do you dislike about the product?
Trelica is a product that is still developing, which is a positive for me. However, as part of this comes some features that need to evolve a bit. Example: Apps sort by number of users who have access, which can get confusing finding things without always having to search.
Also, implementation is easy with Trelica but they are limited by what the applications offer in terms of API support. This is not just a challenge for Trelica but it definitely is something you notice. Thankfully Trelica's team will work with you to build or update integrations if there is APIs available (just have to ask your vendors to offer API support).
Also, implementation is easy with Trelica but they are limited by what the applications offer in terms of API support. This is not just a challenge for Trelica but it definitely is something you notice. Thankfully Trelica's team will work with you to build or update integrations if there is APIs available (just have to ask your vendors to offer API support).
What problems is the product solving and how is that benefiting you?
Trelica is providing visibility into our SaaS usage and providing more information for our business leaders to make informed choices on which tools to use, renews, and how many licenses are needed. It is detecting shadow IT to get visibility on all applications used to ensure they have been reviewed for security and compliance.
Making managing SaaS apps fun again!
What do you like best about the product?
It is wonderfully designed in an easy-to-use way. The features are designed to be self-explanatory, you find your way around easily and the data you get is presented in a way that is easy on the eyes yet clear, precise and actionable. You can drill down into the data in different ways and the workflows make your life as a license manager a breeze.
The integrations are usually API integrations and often only require a few minutes to be set up. Once workflows are implemented (where available) your apps almost become no-touch, which is amazing, all the while delivering vital information on the health of your account and giving you the right data to prepare for renewals.
The support team is great and super responsive. An absolute pleasure to work with every one of them!
The integrations are usually API integrations and often only require a few minutes to be set up. Once workflows are implemented (where available) your apps almost become no-touch, which is amazing, all the while delivering vital information on the health of your account and giving you the right data to prepare for renewals.
The support team is great and super responsive. An absolute pleasure to work with every one of them!
What do you dislike about the product?
I'd love for the assessments to be something we can send out to hundreds of users at once. A great feature that is not yet fully fleshed out it seems.
And it would be amazing if the app comparison feature could be used for apps of your choice rather than just the ones that are being suggested, which sometimes limits the options quite significantly to other apps you don't want or need to compare.
And it would be amazing if the app comparison feature could be used for apps of your choice rather than just the ones that are being suggested, which sometimes limits the options quite significantly to other apps you don't want or need to compare.
What problems is the product solving and how is that benefiting you?
We're automating several processes that were very manual and laborious before (license optimisation and removal of terminated users, sending of user lists for recharging purposes, etc.) therefore saving a lot of time and effort, while also erasing the topic of human error, on these processes. Trelica also gives us great visibility on our spendn and usage of apps, where previously we had very little to none, therefore also allowing us to more proactively manage our SaaS portfolio.
I don't know how we functioned without Trelica..
What do you like best about the product?
What I like most about Trelica is their egagement with customers and their thourough support throughout our entire integration. I've never had such a postive experience with a software company. Easy to set up, easy to use, and easy to talk to.
What do you dislike about the product?
There isn't a single thing I don't like about Trelica. I wish I could write something negative for the sake of this review, but they really check all of my boxes.
What problems is the product solving and how is that benefiting you?
Trelica is solving my companies biggest internal struggle, software management. I've saved countless hours after our integration, and have saved my company hundreds, soon to be thousands.
A great product for SaaS Apps
What do you like best about the product?
I like that we can see what apps are being used within our organisation. We have full visabiltiy, no more shadow IT. The initial was quick and easy. We have reliable information on how users are using applications.
What do you dislike about the product?
To get better data, we need to fill out the information, and some of it must be done manually. However, the reward will be worth the effort.
What problems is the product solving and how is that benefiting you?
We can see clearly how many licences are being used so we can reduce the number and thereby reduce costs.
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