1Password SaaS Manager
Gained deep visibility into unsanctioned apps and now improve security and compliance
What is our primary use case?
My main use case for 1Password SaaS Manager is to identify any SaaS applications which are being used by end users which are not SSO integrated.
A quick specific example of how I use it to identify those SaaS applications is that we integrated it with our multiple platforms like Okta, Entra, and Google Workspace because I'm working in MSP. Even though we knew that most of the applications are with SSO, with this tool, we were able to identify that there were specific applications which were not being used with SSO and we were able to identify them.
I found it easy to integrate and our experience has been good so far.
What is most valuable?
The best features 1Password SaaS Manager offers include integration with our existing IT infrastructure so that we can monitor end-user application usage.
The integration helps my workflow and makes things easier for my team because, as I mentioned earlier, if we ask our end users what application they are using, there's a possibility that they are not sharing a complete picture. By using this application, we are able to identify and look into the applications which are not using standard SSO credentials.
1Password SaaS Manager has positively impacted my organization because we are able to audit end-user application usage, which we were not able to do previously because it's hard to track where credentials are being used.
This auditing has affected my team and organization positively in terms of compliance and security. Our main motive is to make sure that the applications are at least SSO enabled, so it is a security and compliance matter that we were able to identify applications which were not SSO enabled and there was an option to enable that. We are working on that part.
What needs improvement?
I have no recommendations for how 1Password SaaS Manager can be improved because we are using it only for six months. So far, it seems to be good and I'm not able to say much about that.
I am satisfied with whatever it has provided us after using it for six months.
For how long have I used the solution?
I have been using 1Password SaaS Manager for around six months.
What do I think about the stability of the solution?
1Password SaaS Manager is stable; we haven't faced any downtime in the last six months.
What do I think about the scalability of the solution?
1Password SaaS Manager is scalable in a way that if it is SSO enabled, we have deployed it for every person in the organization, so there's no such effort on it.
How are customer service and support?
The customer support is really good and effective in case of troubleshooting or any kind of issue.
I would rate the customer support of 1Password SaaS Manager a ten because they are really good.
Which solution did I use previously and why did I switch?
I have not previously used a different solution; this is the first time we are using 1Password SaaS Manager, so we are satisfied with it.
What was our ROI?
I have not seen a return on investment in terms of money or time, but in terms of security and compliance, it is efficient.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been fine; we were using it for password management, so we got this add-on, and I am okay with the pricing. The value it provides makes the pricing seem to be good.
Which other solutions did I evaluate?
I did not evaluate other options before choosing 1Password SaaS Manager; we used this because we were already using 1Password for password management, so we decided to go with the product.
What other advice do I have?
I give 1Password SaaS Manager a nine out of ten because the visibility that we got from this was not possible or was difficult to achieve previously in identifying applications which end users are using. The security and compliance capabilities stood out for me.
My advice for others looking into using 1Password SaaS Manager is that it is a good product to use. If you're already using 1Password for password management, it is much better because of the integration and the layout you're familiar with.
I would rate 1Password SaaS Manager a nine overall.
Centralized AI usage monitoring has reduced costs and improves data governance across teams
What is our primary use case?
1Password SaaS Manager helps our organization optimize data by discovering and governing data and AI application usage. It blends data from identity providers, financial systems, browsers, extensions, and the password vault to spot unapproved Shadow IT and SSO applications. 1Password SaaS Manager also helps us track real-time API token consumption and spending limits for AI services like cloud. Additionally, it enables us to identify inactive users and redundant software subscriptions across our enterprise and business partners.
What is most valuable?
1Password SaaS Manager has a reliable user interface that is easy for new users to onboard. The speed and ease of the onboarding process stand out to me.
1Password SaaS Manager has helped us utilize our resources and optimize our AI applications usage by monitoring how AI applications have been used, the billing process, the usage capacity, and the performance.
Since using 1Password SaaS Manager, it has saved us a lot of cost and improved efficiency. When it comes to mapping AI applications, it helps us to save a lot on real-time data. We usually get real-time data analytics from AI application usage that helps us to save a lot of cost that could be wasted on guesswork and other misuse from our customers.
What needs improvement?
The initial setup of 1Password SaaS Manager is a bit complex when it comes to setting up because I have to identify the main tools and configure them with the existing infrastructure efficiently.
The cost of 1Password SaaS Manager is also high for less budget-friendly or small teams compared to basic management tools.
For how long have I used the solution?
I have been using 1Password SaaS Manager for the last one and a half years.
How are customer service and support?
The support has been efficient because when I call them, they usually respond very fast and are reliable. I positively support the customer support team because they have been good to us and helpful when we need them.
How was the initial setup?
The initial setup of 1Password SaaS Manager is a bit complex when it comes to setting up because I have to identify the main tools and configure them with the existing infrastructure efficiently.
What other advice do I have?
1Password SaaS Manager shows us how our customers have been able to utilize our services by tracking real-time API token consumption. For example, it enables us to track how their usage capacity is within given timelines, such as one month or two months.
1Password SaaS Manager also tracks spending of most of our services and automates onboarding and offboarding of tasks. When we are spending on any project, 1Password SaaS Manager will give us the main plan and the enterprise resource planning breakdown of the entire infrastructure and the cost that we are supposed to cover.
1Password SaaS Manager has AI tracking capabilities that help us monitor team-level AI token usage and spending for tools such as OpenAI and other cloud services. It monitors team-level AI token usage and spending on those AI tools.
The governance and security of 1Password SaaS Manager have been top-notch because when it comes to data, it prevents data from cyber-attacks. It is well-equipped with security features that prevent our data from external leakages that could lead to data compromise. When it comes to governance, we are able to govern our data, monitor, and deploy it where and when we want, freely.
The AI capabilities of 1Password SaaS Manager have been accurate and have really helped us with spending. It helps us track the expenditure of our applications, which has been really useful because we can trade using it and it helps us get accurate data. That data helps us leverage the cost of all our applications such as OpenAI and ChatGPT and their usage capacity on a daily basis accurately. 1Password SaaS Manager provides accurate data.
My advice to any enterprise or entity that is ready to use 1Password SaaS Manager is that it has been reliable in data governance and AI application usage monitoring capacity. 1Password SaaS Manager is reliable and affordable and saves a lot of cost to any enterprise. It has always been accurate when it comes to billing AI application usage in our case, and I totally recommend it. I would rate this product an 8 out of 10.
Secure credential sharing has strengthened compliance and centralized sensitive access
What is our primary use case?
My main use case for 1Password SaaS Manager is to store critical credentials for our platform and also to share credentials to third parties.
I can provide you with a specific example of how I use it to store or share credentials in my organization. In some cases, we have distributed servers in different accounts of AWS, and we need to store SSH keys in order to manage all of them. This is one case where we use 1Password to store credentials or keys. Another case is when we have an implementation in the customer environment, and we need to share the initial credentials to start the deployment. In that case, we use 1Password to share securely the credentials. The most important aspect is that the third party does not need to have a 1Password account to get the shared credential.
What is most valuable?
The best features 1Password SaaS Manager offers include the ability to share passwords and credentials with third parties without needing to have a 1Password account. Third parties do not need to have a 1Password account to receive a shared credential.
This feature has worked out easier for me if I compare it with another solution on the market. Compliance is a key area, as 1Password has helped us with compliance. We are an ISO 27001 certified company, so having 1Password helps us to be compliant with some requirements.
1Password SaaS Manager has impacted my organization positively by reducing the information, having a centralized store of sensitive information, and also providing an easier way to collaborate between departments.
What needs improvement?
I think the solution is adequate. I do not have any specific feature to improve the solution. I consider that for password managers, 1Password has the most important list of features, and I do not consider having to add anything else.
For how long have I used the solution?
I have been using 1Password SaaS Manager for two years.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is good.
What other advice do I have?
I would rate 1Password SaaS Manager a ten on a scale of one to ten.
I choose ten because it does what we need to do. It does exactly that, and 1Password does not need to do anything else.
Regarding 1Password SaaS Manager's AI capabilities, I trust the documentation and the security policies. When they say that they use the tools only to improve the use of the tool and to learn about it, I trust in the security policy.
1Password SaaS Manager is deployed in my organization on the public cloud. We use AWS as our cloud provider. I did not purchase 1Password SaaS Manager through the AWS Marketplace.
1Password SaaS Manager is not integrated with other tools in my organization. I manage user access and permissions within 1Password SaaS Manager using local accounts. In the future, I will integrate it with Entra ID.
I handle onboarding and offboarding of users in 1Password SaaS Manager by having the support and help desk team go through one user at a time, installing and enrolling the user and explaining to them how to use the solution. Currently, we have only twenty-five users.
I handle auditing and reporting in 1Password SaaS Manager by creating the report of the usage and access to the tool to see if we detect anomalies or other concerns.
My overall rating for 1Password SaaS Manager is ten out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized password sharing has improved team collaboration and strengthened security
What is our primary use case?
My main use case for 1Password SaaS Manager is to have a central place where I can store my passwords securely and also somewhere where I can share my passwords with other team members and across teams.
A specific example of how I use it with my team is that every time we need to share credentials to get into one of our applications, I use 1Password SaaS Manager to share it with my team instead of having to write it in Slack.
My main use case also solves the issue of having a place to store credentials in an encrypted manner.
What is most valuable?
1Password SaaS Manager offers excellent features including ease of implementation, ease of use, ease of sharing, and security by default with all passwords encrypted.
Out of those features, I find myself relying on ease of implementation the most, as it has had the biggest impact for me and my team.
1Password SaaS Manager has impacted my organization positively by reducing a pain point that we had. Whenever we needed to share passwords with other teams, we previously shared them in plain text, which is not the most secure way of sharing. Now we can have repositories of credentials per team where every time I share a credential in that repository, it is automatically shared with my team.
I have noticed that while there has been no change in our day-to-day operations or in the immediate impact, we are reducing the attack surface and the probability of having a leak, which can be measured as an impact.
What needs improvement?
1Password SaaS Manager can be improved in group management. I remember that my manager mentioned group management was not the best, though I am uncertain if this has been fixed.
For how long have I used the solution?
I have been using 1Password SaaS Manager for roughly three years.
What do I think about the stability of the solution?
1Password SaaS Manager is stable.
What do I think about the scalability of the solution?
1Password SaaS Manager is highly scalable.
How are customer service and support?
I have never had to use customer support.
Which solution did I use previously and why did I switch?
I previously used Keeper, an internally deployed password manager, and we switched because one of the advantages is that we do not have to manage it anymore since 1Password SaaS Manager is a SaaS solution. This means we did not have to take care of security patching or managing the instance.
What was our ROI?
I have not seen a return on investment in the traditional sense. The ROI in 1Password SaaS Manager is basically improving internal security, thereby reducing the attack surface.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it was not something I had to do myself; another team handled that.
What other advice do I have?
1Password SaaS Manager deserves a rating of nine out of ten.
I choose nine instead of a ten because of the complaints I have heard from my manager, but also because it has helped us a great deal in a very easy way.
Regarding 1Password SaaS Manager's AI capabilities, I have never encountered an issue while using it, so I would say it is quite reliable.
My advice to others looking into using 1Password SaaS Manager is to make sure that the product fits your criteria and check on the group management features.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automatically Maps All SaaS Apps to Tackle Shadow IT—Without Being Intrusive
It also addresses access risk. Without a centralized view, it’s hard to know:
who still has access to what
which accounts are inactive
Secure and easy password management for teams
Clear SaaS App Visibility and Effortless Access Management
Upskilling the team to leverage the potential
Awesome customer service and easy to use
Best in class, great for access, license management and automation
- Compared to other similar products, they have a vast number of integrations with various tools, depending on what the APIs of those tools offer, ideally including automatic user provisioning and deprovisioning. The Trelica team is incredibly fast at building new integrations, which is a key advantage. When we asked vendors to identify which of our existing apps had some kind of integration, most supported only a fraction of what Trelica offers.
- The sales process is much smoother than most B2B software sales processwa I have experienced. We spoke directly with people who understand the product extremely well and how to sell to engineers. We quickly gained access to a demo account to try it out ourselves. They also take security and privacy seriously.
- Post-sales communication is excellent. We receive help from a customer success agent who is highly knowledgeable about the product and goes to great lengths to help us with the setup.
- The UI for building automations works very well, allowing us to automate complex, time-consuming tasks.
- Automatic onboarding and especially offboarding, be removin manual steps for the IT department, e.g. sending a Slack message to the manager of an offboarded employee with a Slack form that allows them to select what happens with this account.
- Overview of SaaS spend and automations to revoke licenses, allowing us to save money.
- Discovery of unapproved web apps that employees use, through the Trelica browser extension.