Polytomic
PolytomicReviews from AWS customer
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Seamless Data Sync with Excellent Support
What do you like best about the product?
I have been using Polytomic for over two years and have found it incredibly useful for syncing data across Airtable, Hubspot, MongoDB, and Supabase. The setup process, though initially patchy due to the company's early stage, was greatly facilitated by the direct access to the founder and Slack communication with the responsive team, making our experience smooth. I am particularly impressed by Polytomic's ability to sync activities from Hubspot, a feature that very few providers offer. The Airtable integration stands out as one of the most complete services I have encountered, distinguishing Polytomic from its competitors. The low code functionality of Polytomic is another aspect I appreciate, especially since it caters to low code tools and users, solving major sync issues we previously faced. The added features over time also show the team's commitment to improving their product. Overall, Polytomic addresses our data synchronizing needs efficiently, and their development team's responsiveness and capability to handle advanced functionalities have streamlined our operations significantly.
What do you dislike about the product?
Like all the other vendors I had researched, it is still not possible to have a true 2-way sync between Airtable and Hubspot. There is one company I know providing this, but it is only possible on very small Airtable bases, not bases with around 500k records.
What problems is the product solving and how is that benefiting you?
I use Polytomic to sync data seamlessly across systems like Airtable and Hubspot, benefiting low code users with features few platforms offer.
Robust, straightforward, and backed by a solid team
What do you like best about the product?
We use Polytomic for CDC-based Postgres to Snowflake replication, and it has been consistently smooth and reliable. Their support team is exceptional (and I really mean exceptional) - highly responsive and very knowledgeable whenever we’ve had questions. The UI is clear and easy to use, and their service has proven robust in day-to-day operations. We benchmarked Polytomic against other competitors during trial, and it stood out immediately as the more reliable and well-thought-out solution.
What do you dislike about the product?
There’s very little to dislike. At one point, we did uncover a bug in the ingested data, but their team fixed the issue promptly and re-synced everything at their own cost. That level of ownership is rare and very reassuring.
What problems is the product solving and how is that benefiting you?
We needed a dependable way to replicate data from Postgres into Snowflake without maintaining brittle custom pipelines. Polytomic provided a straightforward solution that reduced operational overhead and gave us confidence in the reliability of our syncs.
Outstanding customer experience, rock-solid product
What do you like best about the product?
Customer support is oustanding: no matter your issue or question the team will solve it (possibly within 30 minutes). Platform is also super straightforward and easy to use. In a market of products that are trying to do every single possible "data movement and transformation" thing, it's refreshing to use a platform that just does what it says on the tin.
What do you dislike about the product?
Literally nothing. The UI is a little basic, but I'm sick of over-designed SaaS interfaces so this is actually a feature, not a bug.
What problems is the product solving and how is that benefiting you?
Moving data from our first-party Data Warehouse (Snowflake) to third-party applications (e.g. CRMs).
a robust tool to migrate equipment metadata
What do you like best about the product?
I like that it is easy to use and that is intuitive
What do you dislike about the product?
there is limited documentation for specific use cases
What problems is the product solving and how is that benefiting you?
It is helping track the events associated with instruments.
Love the simplicity
What do you like best about the product?
You can literally reverse ETL data into your internal systems without even writing a code.
What do you dislike about the product?
Nothing in particular, Polytomic is pretty easy to use!
What problems is the product solving and how is that benefiting you?
No code solution to moving data
An excellent partner for ETL (emphasis on true partner!)
What do you like best about the product?
Polytomic has been a game-changer for our ETL needs. We originally worked with them to quickly stand up a transfer between BigQuery and Lob.com, and we were impressed with the ease of integration set-up and team responsiveness,. Throughout our relationship, their commitment to following through on promises for net-new integrations, helping us via being an ad-hoc advisor on data needs, and most recently, helping us solve a pressing challenging relating to schema changes has really made them stand out as not just a "vendor", but a true partner. We are beyond grateful for not only their product, but their amazing team.
What do you dislike about the product?
No major downsides come to mind. Maybe a bit more customizable alerting on errors, but overall, a fantastic product/team.
What problems is the product solving and how is that benefiting you?
Helping the movement of data from critical vendors into our warehouse / reporting tools.
Great Product and even better Team
What do you like best about the product?
Polytomic is a pretty straightforward ETL and reverse ETL tool, but the team is absolutely fantastic. Not only do they provide good recommendations on how to model and structure your ETL and reverse ETL processes, but they are also highly responsive to any support questions and always willing to hop on a call to walk through potential solutions or implementations.
What do you dislike about the product?
Implementation on our own was harder than anticipated. However, the team at Polyatomic hopped on calls to work through all the issues and bugs that we were experiencing at the time.
What problems is the product solving and how is that benefiting you?
Polytomic allows us to move data from our MySQL databases to our CRM in near real time. This enables us to kick off our nurture and lifecycle marketing emails to our users seamlessly. It also allows us to perform standard reverse ETL and ETL processes.
Incredible team!
What do you like best about the product?
The team at Polytomic is one of the best vendors we've ever worked with. They are incredibly helpful and always open to feedback - both from a feature request standpoint to an integration to a simple question. The set up and integrations are easy - even if you are not that technical.
What do you dislike about the product?
Can't think of anything that I dislike about the tool.
What problems is the product solving and how is that benefiting you?
We use Polytomic to pass data back forth from Salesforce to Snowflake as well as our backend databases. We also use it to pass data into our Marketing tools.
Solid data handling platform with an INCREDIBLE team
What do you like best about the product?
While there are a number of ETL and Reverse ETL tools around, a major advantage Polytomic has is one of the best support experiences I've had across SaaS tools I've used (and I'm currently the PoC for >60 ones in my current role). Polytomic's team is a rare combination of;
- Efficient, making sure you have the exact information you need to know what is happening
- Proactive; no other SaaS vendor has been able to build the level of trust I have in Polytomic, where they are able to proactively let us know and offer help if they see any warnings coming up with our syncs (typically an issue we caused), or changes to how their system works
- Responsible; the team genuinely treats us with a consideration that rivals a hotel chain - they advocate to us towards the vendors they sync with, review technical information and represent our perspectives well if we're looking at adding another GTM system, and always make sure the customer experience is a positive one!
While I find the tool incredibly easy to use and impactful, the team and customer experience is the star at the top of tree for me!
- Efficient, making sure you have the exact information you need to know what is happening
- Proactive; no other SaaS vendor has been able to build the level of trust I have in Polytomic, where they are able to proactively let us know and offer help if they see any warnings coming up with our syncs (typically an issue we caused), or changes to how their system works
- Responsible; the team genuinely treats us with a consideration that rivals a hotel chain - they advocate to us towards the vendors they sync with, review technical information and represent our perspectives well if we're looking at adding another GTM system, and always make sure the customer experience is a positive one!
While I find the tool incredibly easy to use and impactful, the team and customer experience is the star at the top of tree for me!
What do you dislike about the product?
UI and information density has been an area of focus for Polytomic over the past months, and I've seen beneficial changes already shipped. I'd still expect this to improve (admittedly I'm looking far too hard for anything I dislike, it's a great tool)
What problems is the product solving and how is that benefiting you?
Connecting our GTM systems and data warehouse together - as well as custom data formatting and syncing.
Great partners, great service
What do you like best about the product?
Polytomic has been a hands-on, supportive partner for us for a long time. They provide us with a shared channel for communication and are always willing to dive into our issues or new integration requests (across accounting system syncs, product data, revenue operations data, and more).
What do you dislike about the product?
As a smaller company, Polytomic doesn't have every integration that we've needed over the years, so we've had to implement multiple tools to replicate some of the functionality.
What problems is the product solving and how is that benefiting you?
Data integration between data warehouse, product data, revenue operations, and accounting systems.
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