CrowdStrike Falcon Next-Gen SIEM for AWS (pay-as-you-go) logo

    CrowdStrike Falcon Next-Gen SIEM for AWS (pay-as-you-go)

    Transform your AWS security operations with Falcon Next-Gen SIEM. Stop threats fast with unified visibility across AWS security tools and your security ecosystem. Prioritize the alerts that matter most and streamline investigations with automation and AI. Meet key compliance requirements with prebuilt dashboards and log retention. Get started in minutes with automated onboarding and flexible, pay-as-you-go consumption billing.

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    Reviews (118)
    Mhaydari Unknown

    Centralized endpoint visibility has strengthened threat detection and accelerated incident response

    Reviewed on Nov 04, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for CrowdStrike Falcon is endpoint detection. I want to ensure that all of our endpoints are protected and detect any malicious activity or any unauthorized activity on our endpoints for endpoint detection in my day-to-day work.

    We have recently started using Identity Protection next to CrowdStrike Falcon EDR, We also use the next-gen SIEM a little bit, primarily during incidents to look for evidence on CrowdStrike.

    We are not using AI much within CrowdStrike Falcon, apart from a little bit of Charlotte, but I am planning to explore that avenue further.

    My use of CrowdStrike Falcon has expanded since the initial deployment with additions such as Identity Protection and firewalls.

    How has it helped my organization?

    Since implementing CrowdStrike Falcon, we do feel safer, as we detect unauthorized activities and can react quickly.

    Although I do not have the numbers, I can say that when we have an incident, we see the processes, the graph, the timelines, and the adversary's actions, allowing us to make quick decisions and contain the device then and there.

    Using CrowdStrike Falcon made our life much easier because we now have one place for the endpoints where we can go and find all the answers that we need.

    We had an incident involving aphishing ; we looked at the files and discovered it was a Microsoft OneDrive link and users download the malicious file and executing a script. CrowdStrike Falcon not only prevented it but also helped us trace it back to that link, enabling us to understand where it came from, stopping access at that level, and preventing the script from running saved us massively.

    We are a very small team, and CrowdStrike Falcon is a real help, with automation being a key factor that helps us leverage our limited resources to take more action despite having fewer people.

    What is most valuable?

    CrowdStrike Falcon offers very good protection, and I will see all the information in one place, which is quite handy and reliable.

    When I say all the information is in one place, it helps us in practice because we see all the processes and activities on the endpoints related to an event or incident, and we can pivot to see more data by going deep into the data available and exported from the endpoint.

    The detection capabilities are really good, as it understands the behavior of Windows machines, although it is not as great on Mac OS and Linux.

    I really appreciate the identity part, which fits nicely with our endpoint detection using CrowdStrike Falcon EDR, and I see some benefits already from deploying it recently, allowing me to trace back from one identity to one endpoint and back again.

    What differentiates CrowdStrike Falcon from other cybersecurity platforms I have used or evaluated is that it understands detection and response exceptionally well, proven by its good telemetry collection and actionable insights, so I do not have to worry about creating detection rules, with fewer false positives than other platforms.

    What needs improvement?

    I think CrowdStrike Falcon UI is a little bit slow to react and they keep moving the options and modules. we have to jump from one module to another this is a real painn requiring multiple tabs open for investigations. It would be easier if it consolidated the information on one page instead of opening new tabs in the browser.

    Session timeout bothers us because investigations sometimes take time, and when we jump to another platform to continue, our session expires and all of tabs are time out. If I have not tagged or saved them, I have to redo that work, which occurs quite often.

    So far, I have mix feeling about Charlotte AI, sometimes makes mistakes and misses context, however it never forget to consume tokens, which affects its reliability.

    CrowdStrike has expanded far beyond what we were used to in traditional securitydetection and response now it needs to be more easily accessible, and we should not have to jump into so many modules and hopes to complete an investigation

    CrowdStrike Falcon itself does not pose a problem regarding endpoint performance; it reliable and doesn't spike the device performance. However, the device control related to USB blocking is a significant challenge for us, it defiantly requiring improvement, as it mistakenly disables usb cameras and is difficult to track in logs. CrowdStrike claims it has not blocked anything, yet the USB and camera non-functionality persists until removal of CrowdStrike.

    For how long have I used the solution?

    I have used CrowdStrike Falcon since three years ago in my recent job, although I have used CrowdStrike Falcon well from my previous roles since 2018.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is stable in my experience, with only one significant glitch and the persistent USB issue, but otherwise it works well.

    What do I think about the scalability of the solution?

    CrowdStrike Falcon's scalability allows for easy scaling without issues.

    How are customer service and support?

    Customer support with CrowdStrike is very poor; they often respond with scripted answers, as it has become an AI chat support system made it even worse. Overall, it does not provide a great experience, especially with sales and support staff not being attentive,

    When you have issue take time to explain it to them and then they say ohh it's over 7 days we don't have logs. That usb issues, every time they ask for logs but nothing comes out of it. I have stopped raising issues it to them unless if we are really need them

    Which solution did I use previously and why did I switch?

    We previously used another ePO EDR, ; it was challenging with detections and due to false positives. managing exclusions was time-consuming This inefficiency is why we made the switch.

    How was the initial setup?

    CrowdStrike Falcon is deployed in our organization on a public cloud, where we have our own tenants.

    What about the implementation team?

    No you can do it yourself, but spend time configuring all policies, integration and automation before leave it to run on it own

    What was our ROI?

    Although I cannot provide solid metrics on return on investment, I can say that I have a small team and definitely need CrowdStrike Falcon, so I cannot get away from it.

    What's my experience with pricing, setup cost, and licensing?

    We have an enterprise contract, as the parent company purchased CrowdStrike.

    It is really good to have multiple capabilities on a single platform, but when they are fragmented into different modules and sold at a very expensive rate, people end up having one or two modules and miss out on the holistic approach that CrowdStrike Falcon offers. I think an endpoint should be an endpoint, regardless of being in the cloud or on-prem, Crowdstrike consider a container a different cost, so is the cloud, and endpoints, and mobile; this approach makes it difficult as we have to pick and choose. That's not included other modules,

    I believe those that are related to security operation and detection and reaponse all should be part of same package, although I understand some modules such as AI, cloud config posture, and vulnerability can be different

    Licensing is a real challenge with CrowdStrike Falcon, as it is the main reason that makes us reconsider moving further with it new capabilities.

    Which other solutions did I evaluate?

    Defender was another option we considered. We found Crowdstrike was much easier to work with and navigate and information were presented much clearer.

    What other advice do I have?

    I rate it an eight because, it's a very high and respectable number, in terms of technology, CrowdStrike Falcon focus primarily at endpoints, believing everything evolves from there. However, we do have network activities that CrowdStrike Falcon does not account for, which makes it a bit difficult to rate it a ten; it is not all-encompassing, but it is really good.

    The AI capabilities of CrowdStrike Falcon are new, so I need to use this to get more insight. From what I have seen, it is interesting, but I will see how it evolves.

    I have not consolidated or replaced other security tools with CrowdStrike Falcon, as not much has been done in that area.

    My advice for others looking into using CrowdStrike Falcon is to invest time and money to customise the platform so that it can work cohesively across different modules, ensuring it is not just a single alerting tool but rather an integrated system that correlates data and reaponse across the enterprise.

    Nikhilkumar M

    Unified visibility has transformed threat detection and response efficiency for our analysts

    Reviewed on Nov 04, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for CrowdStrike Falcon is endpoint detection, including endpoint telemetry, network detection, and cloud security.

    In my day-to-day activities, CrowdStrike Falcon helps me detect any endpoint-related threats, such as suspicious execution, network data exfiltration, and lateral movements. As a SOC analyst, I investigate these detection types and alerts to remediate, triage, and investigate them.

    How has it helped my organization?

    Since we moved to CrowdStrike Falcon, we have been able to make a significant reduction in false positives and tune our true positive detection, and our response time has increased substantially. This has been a really great impact on our work and we have been able to make good progress. From an analyst's perspective, it has had a positive impact on our team.

    The response time has been excellent. Previously, we used to have a high increased number of mean time to detect. However, since we moved to CrowdStrike Falcon, the mean time to detect has been significantly reduced, which is a great improvement. Our response time has increased due to the AI workflow included and the investigation process has become much easier with simpler querying. Overall, the impact is really great.

    Since we moved to CrowdStrike Falcon, the response time and the way we investigate and triage has significantly changed for the better. I believe this is one of the best ways a team can improve their detection and response time when it comes to threat detection.

    For example, consider someone trying to execute a PowerShell script connecting to a malicious website. Even though it is an internal user, they are trying to execute a command that is from the internet or from a Reddit or GitHub portal, which may not always be legitimate. CrowdStrike Falcon detects these executions, reads the command line, identifies the domain and IOCs, and has made a significant impact by preventing the execution before something harmful happens.

    Having one visibility into SIEM, cloud, and endpoint really makes it more convenient. We do not want to be navigating into multiple platforms. Having everything in one place has been excellent. An expert at all of this could really improve significant time and response time, so I would say this has been great for our work.

    It has significantly reduced the workload due to the visibility we have. I would say that CrowdStrike Falcon is a great tool for us to save time and be productive.

    Improving our response capabilities and being good at detection has had a big impact on the company. Trying to save us from attacks and being one step ahead of all these threat actors is a great impact on our organization.

    We have been using different applications for different purposes, but CrowdStrike Falcon has helped us to be so accurate at endpoint detection and cloud security, which is really great.

    What is most valuable?

    The best features CrowdStrike Falcon offers, in my opinion, are the visibility into everything that is happening. The process tree is really great and provides complete visibility into the process executions. The query language is pretty useful and efficient because it resembles SQL and is convenient for beginners. The querying is not challenging and I appreciate how user-friendly it is, as it gives complete visibility of a detection and the next actions that should be taken.

    Although I am not an expert at SQL, the query language that CrowdStrike Falcon uses, I use AI to make my own queries with whatever knowledge I have. I use the event names and the detection logic use cases that I need for my investigation and make sure that it suits my needs before applying it into my investigations. This approach is actually helping me triage and investigate faster than before.

    Something that stands out is the clear picture of an incident or an alert, which includes host details, asset details, user information, command lines, and process trees. This is something I think lacks in other endpoint applications, but CrowdStrike Falcon stands out on all of these aspects.

    We are still in the era of improving AI, so I would say the AI capabilities are good, though I would not say they are 100% accurate. The summaries and recommended next steps actually help a lot for an analyst. It is like AI agent workflows plus SOC, and it is really great.

    The scale at which CrowdStrike Falcon can ingest data and integrate with other systems is highly commendable. However, I would also highlight visibility and convenience over other applications, and it is more efficient.

    What needs improvement?

    CrowdStrike Falcon could be made a little more user-friendly. Someone who is trying to explore CrowdStrike Falcon for the first time might feel overwhelmed because of the multiple features. Although it is a good thing, it is not really convenient or efficient for a beginner. Otherwise, I think it has everything that it needs, including AI, agentic workflows, Guardian in place, and automatic actions.

    For how long have I used the solution?

    We have been using CrowdStrike Falcon for almost eight months now and we just started transitioning from Carbon Black to CrowdStrike Falcon.

    What do I think about the stability of the solution?

    I have experienced stability issues.

    What do I think about the scalability of the solution?

    The scalability is pretty good. Considering its unique features, it is pretty good.

    How are customer service and support?

    The customer service has been excellent. We have a dedicated customer relationship with the CrowdStrike team, which is one of the excellent features that we see. I would rate the customer service 10 out of 10.

    Which solution did I use previously and why did I switch?

    We were previously using Carbon Black, and we switched from Carbon Black to CrowdStrike Falcon due to its heavy noise and lack of AI workflows. We moved to CrowdStrike Falcon to address these issues.

    What was our ROI?

    There is absolutely a return on investment. There is time saving and efficiency improvement as a team, and as a SOC team, it is a great return on investment.

    What other advice do I have?

    I would rate CrowdStrike Falcon 10 out of 10 because of its convenience and the complete visibility into endpoints.

    The visibility and the convenience of getting used to the endpoint logs stand out to me. The navigation is much easier and the UI is user-friendly. It may be a little complicated for a beginner, but as an analyst, I have been getting used to it. This is why it stands out to me compared to other endpoint platforms.

    I would definitely recommend that organizations go ahead with CrowdStrike Falcon. It is an excellent platform to explore.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Julian Perez

    Unified endpoint visibility has transformed how our team detects, investigates, and responds

    Reviewed on Nov 04, 2026
    Review from a verified AWS customer

    What is our primary use case?

    CrowdStrike Falcon serves as our primary endpoint detection and response solution. We needed this module the most since we were not satisfied with our previous EDR.

    We primarily needed an EDR for security, so we have a sensor installed on all of our endpoints. The deployment of it was fairly easy compared to the previous EDR. The advantage of CrowdStrike Falcon lies in the UI and overall management, which allows us to utilize it effectively to detect detections, contain if required, and automate processes easily.

    Overall, we are satisfied with our main use case of using CrowdStrike Falcon day-to-day, particularly for endpoint detection and cases. The UI is quite easy to use, and all the information and detections shown on a daily basis remain the main focus. The detections themselves are well executed, and we manage all different detections that CrowdStrike Falcon identifies which is excellent due to its extensive telemetry. Additionally, the threat hunting queries are well set up to detect almost everything, and investigation capabilities within the logs to find potential attack events are outstanding.

    Currently, we are not using AI within CrowdStrike Falcon, but we aim to incorporate it in the future.

    How has it helped my organization?

    CrowdStrike Falcon has positively impacted our organization by addressing our dissatisfaction with the previous EDR, which limited us and caused daily issues. With CrowdStrike Falcon, we do not feel constrained, and although we might not utilize it to its full potential, that relates more to our technical limitations than to the tool itself. Overall, the experience has been positive.

    CrowdStrike Falcon has improved our team and organization's performance by providing better visibility of endpoints through its detection capabilities, automating workflows, and allowing for correlation and investigation through various modules.

    Using CrowdStrike Falcon has changed the way our security team detects, investigates, and responds to threats by consolidating everything into one tool, enhancing detection accuracy through extensive telemetry, while the flexibility has made investigations easier and deeper. The SOAR aspects with workflows and playbooks have accelerated our response processes.

    Although I cannot recall a specific incident, there have been numerous occasions in our SOC where vague telemetry has been clarified through the CrowdStrike Falcon sensor, allowing us to delve deeper and address threats more effectively than we could without it.

    Having multiple security capabilities on a single platform like CrowdStrike Falcon simplifies learning, as we only have to master one UI, facilitating transitions between modules. The combined console allows for queries across the same platform, which streamlines work.

    Having endpoint identity, cloud, and other security telemetry in the same CrowdStrike Falcon platform results in easier management and less hassle.

    Since the tool is highly effective and the service has been excellent, it has sped up our productivity, allowing us to accomplish more with less.

    What is most valuable?

    Some of the best features that CrowdStrike Falcon offers include the agents, Charlotte, and the advanced hunting feature for comprehensive investigations.

    The advanced hunting feature for investigations helps my team by providing a lot of details and information available in the detections. In my case, we benefit the most through the additional detections from our other SIEM, which allows us to have a complete image and conduct investigations on incidents more easily. The ability to build queries or dashboards to gain visibility into additional cases enhances our investigation capabilities significantly.

    Regarding the accuracy and reliability of output from CrowdStrike Falcon's AI capabilities, my usage of Charlotte is limited to detections and the summaries or guidance provided, which have been positive and made interactions easier.

    What differentiates CrowdStrike Falcon from other cybersecurity platforms I have evaluated are its many modules, the effectiveness of the sensor, the ease of management, superior performance, and versatility without limitations.

    What needs improvement?

    The initial challenge was getting used to the UI, which can feel overwhelming with many windows, especially when contracting more than one module at the same time. While CrowdStrike University helps ease this process, I have heard that plans are in place to improve the UI, which would enhance the overall experience. Navigating through the UIs can make one feel as though they might miss useful features.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for about one year and a half.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is stable.

    What do I think about the scalability of the solution?

    The scalability of CrowdStrike Falcon is high.

    How are customer service and support?

    CrowdStrike Falcon's customer support has been positive, with excellent service provided and the contact managers helping maintain a good relationship with CrowdStrike Falcon.

    I would rate the customer support an eight, as we initially experienced dissatisfaction with one representative, but after switching, we received good service.

    Which solution did I use previously and why did I switch?

    CrowdStrike Falcon has allowed us to consolidate and replace other security tools, particularly the EDR Cybereason, which we switched from due to dissatisfaction, and the additional modules provided have enabled us to incorporate tools that we previously did not consider.

    In the past, I used Cybereason at the two companies I worked for before, but the experience was not good, and we felt limited in what it offered.

    How was the initial setup?

    While I am primarily a cybersecurity analyst and was not directly involved in the deployment, I do know that the CrowdStrike Falcon sensor deployment was straightforward and did not pose significant issues post-initial deployment.

    Which other solutions did I evaluate?

    Before choosing CrowdStrike Falcon, I evaluated Palo Alto, although I was not part of the selection team.

    What other advice do I have?

    Given my successful experience with CrowdStrike Falcon, I would rate it a 10.

    I usually do not give 10s, but the overall positive experience across all aspects stands out. We have not faced any disappointments, and after discussions with various team members, we all express the same surprise and satisfaction with the quality of service.

    I contacted CrowdStrike directly to acquire CrowdStrike Falcon.

    Since the initial deployment of CrowdStrike Falcon, my use has expanded significantly through CrowdStrike University videos and courses, leading to increased comfort and proficiency with the platform.

    My advice for others considering CrowdStrike Falcon is to thoroughly review all documentation and offerings to ensure they align with their needs, as I believe it is a tool that will satisfy most users.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    reviewer2921985

    Platform has improved endpoint detection accuracy and simplifies deep-dive threat investigations

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for CrowdStrike Falcon is for endpoint detection and EDR.

    A quick specific example of how I use CrowdStrike Falcon for endpoint detection is that data from Falcon comes to SecOps as an alert, and then I go back to CrowdStrike to search for whatever detection it has made, and I use containment or remediation methods or conduct further deep dive searches.

    How has it helped my organization?

    CrowdStrike Falcon has positively impacted my organization by helping me achieve more true positive detections, reducing false positives, and making it much easier and quicker to take containment and remediation steps.

    I would say false positives have reduced by about 30%, and my team is able to respond much quicker now.

    Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making navigation easier and helping me reduce true positives and the number of alerts.

    CrowdStrike Falcon has reduced the workload of my security team overall, although some deployments are still ongoing.

    What is most valuable?

    The best features that CrowdStrike Falcon offers include the search feature, which is really nice, and the global search, where I can search anything, along with the advanced hunting feature that allows me to deep dive into anything at all.

    When I mention the global search and advanced hunting features, they help me in my work because, for example, when I get an IP and have no idea which host that IP belongs to, I go to the global search, find the IP, and from there I can navigate to either host management, IP management, or further.

    Regarding the advanced hunting feature, it also allows me to deep dive into searches even if I am not sure what I am looking for, which means I do not have to scroll through a lot of dashboards; I can get everything summarized.

    I think CrowdStrike Falcon's accuracy and reliability of output are really good, as I have been getting the data and output I need.

    Having multiple security capabilities on a single platform becomes much easier to navigate through, allowing me to correlate data and deploy it easily within the environment.

    CrowdStrike Falcon differentiates itself from other cybersecurity platforms I have used because there is so much data consolidated into one tool, along with various features and additional tools I can integrate.

    What needs improvement?

    CrowdStrike Falcon can be improved as I have the Agent DKAI, the new feature that I would like to explore more; however, sometimes there is so much data that it becomes difficult to navigate through it and find the exact information I am looking for.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for almost six months.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is stable.

    How are customer service and support?

    Customer support for CrowdStrike Falcon is good; they are very handy, help me expand, and are always available whenever help is needed.

    I would rate customer support an eight on a scale of one to ten.

    Which solution did I use previously and why did I switch?

    I replaced Carbon Black with CrowdStrike Falcon for EDR, which has helped me reduce false positive rates and other issues.

    I used to use Carbon Black, but the switch was management's decision.

    What was our ROI?

    I would definitely say I have saved time since my group consists of only four people.

    What other advice do I have?

    I rate CrowdStrike Falcon an eight out of ten.

    I chose eight out of ten because there are still a few things that can be improved.

    My recommendation to others reading reviews on PeerSpot is to explore more than just EDR; they can also look into the Agent DKAI, the new tool, and the Guardian feature as well.

    reviewer2921982

    Platform has strengthened endpoint defenses and provides unified visibility for faster response

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for CrowdStrike Falcon is endpoint protection.

    I basically use CrowdStrike Falcon to counter ransomware and all types of modern attacks, as I believe it has the capability to defend against the latest threats and also from APTs.

    I think CrowdStrike Falcon is pretty lightweight, but very powerful considering its lightweight size, so it is very good for my environment and basically it is a very good product.

    My use of CrowdStrike Falcon platform has not really expanded yet, but I like what I am using.

    How has it helped my organization?

    CrowdStrike Falcon has positively impacted my organization by boosting my overall defense on endpoint security, as I previously relied on traditional antivirus, which I do not think could keep up with modern threats anymore.

    Since switching to CrowdStrike Falcon, I have noticed outcomes such as being able to really look at my risk posture and be more proactive rather than reactive.

    Using CrowdStrike Falcon platform has changed the way my security team detects, investigates, and responds to threats as it basically provides more information into the event, so we do not have to go to other systems to fetch that data. In the past, I had to look in many different places to get the context of the event, but now I only have to look in CrowdStrike Falcon.

    Having multiple security capabilities on a single platform in CrowdStrike Falcon definitely saves time and makes it more efficient, more effective, and gives us a head start when an incident breaks out.

    The value of having endpoint identity, cloud, and other security telemetry in CrowdStrike Falcon platform is that it is very good being a one-stop shop where I can find most of the information I need when I am doing incident response and also my daily security operations.

    CrowdStrike Falcon has made my job easier to some extent, but it is basically a better tool that I am using.

    What is most valuable?

    In my experience, the best features CrowdStrike Falcon offers are visibility and protection, and also comprehensive information on the assets.

    The visibility feature of CrowdStrike Falcon helps me day-to-day by giving me very good visibility into the assets that it manages, so when I am looking at incidents or investigating events, I get a better understanding of the context. For example, I can see who is using the computer, who was logged in at the time, and what processes were run on the endpoint.

    CrowdStrike Falcon sensor has really little impact on endpoint performance, and that is what I appreciate about it.

    What needs improvement?

    The console of CrowdStrike Falcon is a little bit too overwhelming for beginners, so if it could be a little bit more intuitive, that would be a great improvement.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for more than two years.

    What do I think about the stability of the solution?

    CrowdStrike Falcon is very stable.

    What do I think about the scalability of the solution?

    CrowdStrike Falcon has pretty easy scalability, so it has good scalability.

    How are customer service and support?

    Customer support for CrowdStrike Falcon is great, and I find it wonderful.

    On a scale of one to ten, I would rate the customer support an eight.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was that it was very easy and very smooth.

    What other advice do I have?

    CrowdStrike Falcon did not allow me to consolidate or replace other security tools.

    reviewer2921955

    Unified endpoint protection has transformed threat visibility and accelerated incident response

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for CrowdStrike Falcon is endpoint security across all assets. In my daily work, all our assets and hosts, regardless of the platform, have a Falcon sensor installed.

    How has it helped my organization?

    CrowdStrike Falcon has had a positive impact on my company by providing higher visibility of our assets and delivering insights into the state of the assets. The increased visibility and insights have led to measurable improvements, such as faster response times, and policies can be deployed via the Falcon sensor.

    CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by allowing us to become much faster in a preventive way, enabling us to take measures much more quickly that already prevent attacks in advance.

    CrowdStrike Falcon has affected the workload and productivity of my security team by allowing us to become much more productive.

    What is most valuable?

    The best features that CrowdStrike Falcon offers are easy deployment of the Falcon sensor across all platforms, automation capabilities, and the capability to isolate assets when needed. I would also like to highlight blocking USB ports as another feature that I particularly appreciate.

    I assess the governance and security regarding the AI capabilities of CrowdStrike Falcon as good. I rate the accuracy and reliability of the AI outputs in CrowdStrike Falcon highly since the model is specifically trained on the use case with the data.

    The advantages I see in combining multiple security functions on a single platform include not having to think in terms of multiple solutions and switch between them, having all the data in one place, achieving more consistent visibility of events from cloud to on-premises, having better traceability for alerting, and being able to correlate data better.

    The value I see in having endpoint, identity, cloud, and other security telemetry brought together in CrowdStrike Falcon is that I can follow the entire history and better recognize attack paths instead of just seeing individual events.

    What distinguishes CrowdStrike Falcon from other cybersecurity platforms I have used or evaluated is its more holistic view, as it is not just focused on a single domain but covers everything due to the large number of modules.

    What needs improvement?

    CrowdStrike Falcon could be improved because fine-grained access is not yet implemented deeply enough in all areas, making it difficult to give our IT employees full access to CrowdStrike Falcon without seeing too much.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon personally since April 2026.

    What do I think about the stability of the solution?

    The Falcon sensor has had no impact on the performance of my endpoints and my ability to implement security at scale. CrowdStrike Falcon is stable.

    What do I think about the scalability of the solution?

    I rate the scalability of CrowdStrike Falcon as very good.

    How are customer service and support?

    I find the customer service of CrowdStrike Falcon to be very friendly and very fast. I would rate the customer service as a 10 on a scale from 1 to 10.

    What other advice do I have?

    I rate CrowdStrike Falcon a 10 on a scale from 1 to 10. The main reason I chose a 10 is that it is easy to handle, and the benefit for us as an information security department is enormous.

    Since the initial rollout, my use of CrowdStrike Falcon has evolved significantly with many more features added, a clearer presentation, and UI adjustments.

    The advice I would give to others who are considering CrowdStrike Falcon is to check as many functions as possible and then use several things simultaneously.

    Sebastien Alix

    Exposure management has strengthened compliance visibility and simplified daily threat response

    Reviewed on Nov 04, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for CrowdStrike Falcon in my organization is exposure management.

    CrowdStrike Falcon helps me manage asset exposure in my company mainly at the hardening level, specifically everything related to compliance and security controls with CIS frameworks for our operating systems.

    Since the initial deployment, my use of CrowdStrike Falcon has evolved within my organization as we have added modules over time.

    How has it helped my organization?

    CrowdStrike Falcon has had a positive impact on my organization as it allowed us to understand all the controls and the compliance of our environment, identifying where we were on day one, following the review of the controls and the implementation in audit mode.

    When a new CIS framework came out, a new version depending on the OS, having the control implemented in CrowdStrike Falcon within two months was very good, allowing us to raise compliance in line with the new OS at the same time.

    Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats, as it works really well through alerts and collects everything we have put in place.

    CrowdStrike Falcon helped my team detect a security incident involving the installation of malicious software on a workstation. My team immediately took charge of the detection, analyzed it, and we remediated the malware on the employee's workstation directly.

    CrowdStrike Falcon has impacted the workload of my security team by initially increasing it, but eventually reducing it over time because the analysis became easier when there were alerts and incidents.

    What is most valuable?

    The best features CrowdStrike Falcon offers easily show me where the controls have failed as well as the controls that have passed, allowing me to know by OS which controls are passing across all our operating systems, whether Windows 10, 11, or Windows Server.

    This visibility into the controls helps us concretely on a daily basis in security decision-making as it lets us see if our Golden Images are compliant from the start and if changes have been made by a user or a system admin, enabling us to catch the gap afterwards.

    The advantages I have seen from consolidating multiple security capabilities on a single platform like CrowdStrike Falcon are that everything is in the same place, it is easy, and everything communicates well with each other, allowing us to have end-to-end coverage of all the products CrowdStrike offers.

    What differentiates CrowdStrike Falcon from other cybersecurity platforms I have used or evaluated in the past is mainly its forward-looking approach, as they have quite ambitious roadmaps that are very interesting.

    What needs improvement?

    A big improvement is needed around dashboards, specifically to have an executive dashboard as the current one is very technical but lacking at the executive level.

    I mainly want to see improvements in the customization of dashboards, particularly a more graphical display, and I would like to see trends over time regarding SLAs, such as how long it took before an AM put a control in place or how long it took before the control reached an X percentage. I find CrowdStrike Falcon pretty fast for speed and would appreciate a bit more choice in reports.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for almost two years.

    What do I think about the stability of the solution?

    I find CrowdStrike Falcon stable.

    What do I think about the scalability of the solution?

    I would rate CrowdStrike Falcon's scalability as very good.

    How are customer service and support?

    I rate CrowdStrike Falcon's customer support as excellent.

    Which solution did I use previously and why did I switch?

    CrowdStrike Falcon allowed us to consolidate or replace other security tools, specifically replacing Symantec, which was aging and less interesting.

    Before using CrowdStrike Falcon, we had MDE in place, so we added CrowdStrike Falcon as a second EDR.

    How was the initial setup?

    CrowdStrike Falcon is deployed within my organization using both private cloud and on-premises infrastructure.

    We use AWS as our private cloud provider to host CrowdStrike Falcon.

    The impact of the CrowdStrike Falcon sensor on endpoint performance and on my ability to deploy security at scale across the organization has not been significant; it was just longer to deploy given the size of the company.

    What's my experience with pricing, setup cost, and licensing?

    My experience with CrowdStrike Falcon's pricing, implementation costs, and licensing has been within the normal range.

    What other advice do I have?

    I give CrowdStrike Falcon a rating of 9 out of 10.

    I choose this rating of 9 because of the dashboard.

    Regarding CrowdStrike Falcon's artificial intelligence capabilities, I am not currently using it, but we want to look into moving forward with that. From what I have seen regarding the reliability and accuracy of the results generated by AI in CrowdStrike Falcon, I think it is fine and really good.

    My advice to others considering using CrowdStrike Falcon is to get demos, talk to the representatives, ask your questions, be well prepared, and evaluate everything.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    reviewer2921952

    Security monitoring has improved and now gives a unified view of assets and vulnerabilities

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for CrowdStrike Falcon is endpoint security. A concrete example of this is querying vulnerabilities and handling detections.

    My use of CrowdStrike Falcon has changed and expanded since it was first introduced in the company. The platform has developed to include new areas and functions such as Cloud Security Exposure Management, Falcon for IT, and Falcon for Mobile.

    How has it helped my organization?

    CrowdStrike Falcon has had a positive impact on my company by providing a better overview of all assets, vulnerabilities, and installation status.

    Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats. Through API integration, work has become faster and more successful, and the data from CrowdStrike is very accurate.

    What is most valuable?

    The best features that CrowdStrike Falcon offers are the alerting, the API integration, and vulnerability management.

    These features support my daily work by giving us a better overview of all vulnerabilities, which we can pass on via API if necessary to various departments. The alerting via the SOC is very helpful.

    I consider the accuracy and reliability of the results I have obtained through CrowdStrike Falcon's AI features to be very accurate.

    The advantages I see in consolidating several security functions on a single platform are that you have a single source of truth. The added value in having endpoint, identity, cloud, and other security telemetry brought together in CrowdStrike Falcon is that CrowdStrike is currently positioned in the best possible way.

    What sets CrowdStrike Falcon apart from other cybersecurity platforms I have used or evaluated is that it is more advanced and easier to use.

    What needs improvement?

    CrowdStrike Falcon could be improved with better and clearer API documentation.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for three years.

    What do I think about the stability of the solution?

    The Falcon sensor affects the performance of my endpoints positively, as I don't notice any poor performance, and the performance is great, meaning security has been improved on the individual devices.

    CrowdStrike Falcon is stable in my opinion.

    What do I think about the scalability of the solution?

    I rate the scalability of CrowdStrike Falcon a 9 on a scale from 1 to 10.

    How are customer service and support?

    I am satisfied with CrowdStrike Falcon's customer support and rate it a 10 on a scale from 1 to 10.

    Which solution did I use previously and why did I switch?

    CrowdStrike Falcon has not enabled me to consolidate or replace other security tools.

    How was the initial setup?

    CrowdStrike Falcon is deployed in my company via an MDM. The Mobile Device Management system through which CrowdStrike Falcon is integrated is Baramundi.

    What's my experience with pricing, setup cost, and licensing?

    My experiences with pricing, setup costs, and licensing for CrowdStrike Falcon indicate that it could always be cheaper.

    What other advice do I have?

    I rate CrowdStrike Falcon a 10 due to the satisfaction I feel from the fact that everything works and everyday work is made easier.

    My advice for others who are considering CrowdStrike Falcon is to bring in each module one by one and first test it through a POC.

    Jordi Farre

    Endpoint protection has transformed incident response and simplifies daily security operations

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    CrowdStrike Falcon serves as my organization's main endpoint protection solution, encompassing both the EDR and NG-SIEM components. In a recent situation, I detected and responded to an incident where a user's laptop was stolen. I initiated containment and used the Advanced Event Search feature within the NG-SIEM module to investigate the user's telemetry and determine whether a compromise had occurred.

    How has it helped my organization?

    CrowdStrike Falcon has positively impacted my organization by enabling us to make a significant leap to a mature tool, providing greater overall security across all endpoints and making my team's day-to-day work easier.

    Since implementing CrowdStrike Falcon, I have primarily noticed an improvement in exception management. CrowdStrike does not require exceptions, whereas with other EDRs I constantly have to manage them.

    Using CrowdStrike Falcon has changed how my security team detects, investigates, and responds to threats. It has made us more agile and allowed better adaptation of the tool to how my team works, compared to other vendors where I have to adapt more to their systems.

    The benefits I have noticed from having several security capabilities integrated into a single platform include agility and simplified administration of the tools.

    CrowdStrike Falcon has improved my security team's workload and productivity by reducing detections, since I have been able to adapt the tool to my team's needs.

    CrowdStrike Falcon has allowed me to consolidate and replace other security tools by unifying EDR and SIEM in a single platform.

    What is most valuable?

    The best features that CrowdStrike Falcon offers include the EDR component, which I consider to be a very complete tool due to features such as IOC management, IOA management, device management, and policy management, along with other modules like NG-SIEM, which I also consider quite complete.

    The feature I consider especially valuable for my day-to-day work that has made a clear difference in my operations is policy management. It is very well executed, allowing me to go into a lot of detail, and it is well thought out from a management perspective.

    What sets CrowdStrike Falcon apart from other cybersecurity platforms I have used or evaluated is mainly the maturity of the product.

    What needs improvement?

    I believe CrowdStrike Falcon could improve by listening to customers, as we are the ones who can best provide feedback on the tool, what we are missing in it, and how to improve it.

    Regarding workflow management, CrowdStrike Falcon could allow better management of permissions.

    I have made several attempts to use artificial intelligence within CrowdStrike Falcon, specifically Charlotte, but since it has not given me good results, I have not continued using it. I made two attempts since acquiring it, and after a recent conference, I am going to give it a third try.

    Regarding the artificial intelligence capabilities of CrowdStrike Falcon, my opinion about its governance and security is that if by artificial intelligence you mean Charlotte, at the moment I do not consider it to be working.

    In terms of the accuracy and reliability of the results offered by artificial intelligence in CrowdStrike Falcon, I believe there is significant room for improvement.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for approximately one year.

    What do I think about the stability of the solution?

    Occasionally, I have noticed an impact of the CrowdStrike Falcon sensor on endpoint performance or on the ability to deploy security at scale, but this occurs in few cases.

    I consider CrowdStrike Falcon to be stable at the highest level.

    What do I think about the scalability of the solution?

    Since my initial deployment, I have expanded the use of CrowdStrike Falcon in my organization. I started with a single CID and a single console, and I now have three.

    I rate the scalability of CrowdStrike Falcon as perfect, since it is completely transparent to me and I only need to request it.

    How are customer service and support?

    I find CrowdStrike Falcon's customer support to be quite good, with areas to improve, but above average compared to other vendors.

    I would rate customer support as an eight on a scale from one to ten.

    Which solution did I use previously and why did I switch?

    I was previously using another solution, which I cannot mention, and I decided to switch to CrowdStrike Falcon due to limitations of the other tool.

    What was our ROI?

    I have seen a return on investment with CrowdStrike Falcon in terms of time savings for my team at the highest level.

    Which other solutions did I evaluate?

    Before choosing CrowdStrike Falcon, I did evaluate other options, but I cannot name them.

    What other advice do I have?

    On a scale from one to ten, I would rate CrowdStrike Falcon a nine.

    I give it a nine and not a ten because there is always room for improvement, and there will always be details to polish.

    CrowdStrike Falcon is deployed in my organization as Public SaaS.

    The cloud provider I use to deploy the solution is CrowdStrike's own console.

    My advice for other professionals who are considering using CrowdStrike Falcon is to go for it, as long as they can afford it.

    reviewer2921937

    Unified endpoint security has strengthened threat response and simplifies AI-driven protection

    Reviewed on Nov 04, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I primarily rely on CrowdStrike Falcon for endpoint security EDR and host-based firewall.

    In my day-to-day work, I have policies for endpoint security where, for example, using Teams and Netskope, I have different rules from the endpoints, and I also use it for device control.

    Since the initial deployment of CrowdStrike Falcon, I have added more features. I was using a limited host-based firewall, and now I am using more of it, and I am also expanding it on macOS.

    How has it helped my organization?

    Using CrowdStrike Falcon has positively impacted my organization, and I have seen changes in my security posture and operations since using it. I would rate it an eight.

    Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats, and it is really effective.

    Having multiple security capabilities all on a single platform like CrowdStrike Falcon is valuable because I do not have to use and integrate with multiple products, which is really good.

    Having endpoint identity, cloud, and other security telemetry in the same CrowdStrike Falcon platform is beneficial. CrowdStrike Falcon has affected the workload and productivity of my security team positively, and I find it very accurate.

    What is most valuable?

    I really like Guardian One, which is very nice and futuristic for an AI.

    The feature that stands out to me about Guardian One is that I have a lot of new AI agents, and I have a new team monitoring and securing them, which is very important. I do not have it as of now, and I am still exploring, and this will definitely add value to my company and security.

    Regarding CrowdStrike Falcon's AI capabilities, I think its governance and security are pretty good, but I am yet to explore it further.

    I find the accuracy and reliability of output from CrowdStrike Falcon's AI capabilities interesting since I attended the session for Guardian, but I just did a lab, and I am not really sure how it would work in a practical environment, so I am yet to explore.

    What differentiates CrowdStrike Falcon from other cybersecurity platforms I have used or evaluated is that it is very accurate and I think there are not many false positives, making it more effective than any other product.

    What needs improvement?

    I find the console not very user-friendly. Sometimes, creating a policy is not very straightforward since I need to create a user group, a rule group, and a policy, making it kind of complicated compared to Palo Alto XDR or EDR or any other product. Even though it is very secure, it could be more user-friendly.

    For how long have I used the solution?

    I have been using CrowdStrike Falcon for one year.

    What do I think about the stability of the solution?

    I have not noticed much change regarding the impact of CrowdStrike Falcon sensor on endpoint performance and my ability to deploy security at scale. CrowdStrike Falcon is stable.

    What do I think about the scalability of the solution?

    I think its scalability is pretty good.

    How are customer service and support?

    The customer support is not really great. It is pretty complicated, especially when I ask very difficult questions or dig deep into the features, as I do not see good support most of the time, so I think it is important to improve this.

    Which solution did I use previously and why did I switch?

    I was previously using McAfee, but now I am using CrowdStrike Falcon, and it is performing better than McAfee.

    In my previous company, I was using Cortex XDR, Sophos, and McAfee, but now I am using CrowdStrike Falcon, and I made the switch as a Security Specialist.

    Which other solutions did I evaluate?

    Before choosing CrowdStrike Falcon, I evaluated other options, particularly McAfee.

    What other advice do I have?

    I rate it an eight mainly because it is not that user-friendly; otherwise, I would give it a nine.

    I would rate CrowdStrike Falcon a nine out of ten overall, as it is mainly the user-friendliness that affects my rating. As a cybersecurity product, it is really great and very futuristic, but just because it is not that user-friendly sometimes, I would rate it a nine.

    I would advise others reading reviews on PeerSpot that for the upcoming AI world, CrowdStrike Falcon is doing really great and has very good features with a lot of new AI-powered capabilities, so I think switching to CrowdStrike Falcon is a really good idea.