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IBM Instana Observability

IBM Software | 1

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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

A Real-Time APM for Modern Cloud-Native Environments

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I like the real time automated observability in the context of cloud native and microservices architectures.
What do you dislike about the product?
The pricing model. It can get too expensive
What problems is the product solving and how is that benefiting you?
it solves the problem of real time observability with the alerting system and the monitors it provides


    Transportation/Trucking/Railroad

I'm a developer looking out for outlier behaviour

  • August 21, 2024
  • Review verified by G2

What do you like best about the product?
Graphs about cpu, heap memory and alerting
What do you dislike about the product?
Sometimes i feel lost looking for some component.
What problems is the product solving and how is that benefiting you?
Alert is very good, and I like the dashboards


    Tharlada S.

A perfect Monitoring Application

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Previously I used to check the logs and all in the server which is very hard to analyze and a lengthy but now it is very easy for me to analyze any issue using instana
What do you dislike about the product?
There is nothing to dislike about instana as it is the best application i have used till now
What problems is the product solving and how is that benefiting you?
Previously I used to check logs in putty in server which is very difficult but now instana made it easy for me now to analyze my application logs and performance


    Marawan E.

Robust Observability with Powerful Dashboards and Seamless Integration

  • August 04, 2024
  • Review verified by G2

What do you like best about the product?
The AI-powered anomaly detection is excellent, proactively finding and alerting us to new risks before they escalate. The easy-to-use dashboards and flawless backend connection are other features I really like. Our system monitoring and reliability are much improved by call tracing and real-time insights.
What do you dislike about the product?
I think the flexibility of alerting and custom metrics might be enhanced. I'd prefer more precise control as a CRO to set risk-specifc thresholds and customize alerts for our particular business environment.
What problems is the product solving and how is that benefiting you?
The real-time insights, automated root cause analysis, and seamless integration with Instana have completely chagned the way we monitor performance and observability. It's an essential tool for keeping system efficiency and dependability high.


    Sneha N.

Sharing my experience with Instana

  • July 30, 2024
  • Review verified by G2

What do you like best about the product?
The software stands out due to its ease of use, which simplifies user interaction and reduces the learning curve. Its ease of implementation ensures a smooth initial setup, while the ease of integration allows it to seamlessly connect with existing systems. Frequent use is supported by its extensive number of features, which cater to diverse needs, and the high-quality customer support enhances the overall experience, addressing issues promptly and effectively.
What do you dislike about the product?
i Don't have any dislikes , i honestly appreciate it
What problems is the product solving and how is that benefiting you?
Firstly it has a very good application performance and monitoring of website. It is easy to understand and learn quickly. Currently we are using this application to know about the letency of application production and the speed of IT alerting, incident response.


    Ronik S.

Instana Review

  • July 30, 2024
  • Review verified by G2

What do you like best about the product?
The checking of stack trace and review of code around it.
What do you dislike about the product?
The ui is somewhat curmbersome. There are lots of menus it becomes sometimes confusing.
What problems is the product solving and how is that benefiting you?
Lots of outages are solved by instana itself. It tells us about the alert and we take next steps according to the alert.


    Akhila K.

It is best source for reviewing cpu utilizations and easy to access and analyze the issues.

  • July 29, 2024
  • Review verified by G2

What do you like best about the product?
The features and it is very helpful to analyze and trouble shoot.It provides Automated application performance monitoring which is very helpful and easy to use. We have got excellent customer support.We use it frequently. We can integrate it easily.
What do you dislike about the product?
Performance issues when multple users are using it.
What problems is the product solving and how is that benefiting you?
This is helpful for Monitoring the issues . Gives alerts more than the thresholds. And we are able to avoid the outage.


    Sudhanshu P.

Easy to analyze system

  • July 06, 2024
  • Review verified by G2

What do you like best about the product?
IBM instana is very helpful for server monitoring and geting the insights of the server and application. We can identify the problem in the very short time. And the system is easy to use. It is easy to implement.Customer support is quiet better than other company. we use it in the frequently. It is ease of integration.
What do you dislike about the product?
I don't think there is any drawbacks are there.
What problems is the product solving and how is that benefiting you?
It is solving the lot of problems i.e getting the insights of the server, graph of the alerts.


    Yash J.

Great Product

  • July 05, 2024
  • Review verified by G2

What do you like best about the product?
Instana is very good ,gives analysis about different services different calls in services, error related logs and many more.
What do you dislike about the product?
The ui is little bit complex to navigate.
What problems is the product solving and how is that benefiting you?
It is solving the problem of monitoring our services so that we can make our services efficient.


    Health, Wellness and Fitness

Developer perspective

  • June 27, 2024
  • Review verified by G2

What do you like best about the product?
Simple to use dashboards
Tracing of calls is very much better than other similar tools
Seamless integration for backend systems through agent
What do you dislike about the product?
Need to have flexibility for users in building custom metrics
Grouping of error messages using pattern matching has to be better
Alerting based on custom metrics and multiple conditions at a time should be present
What problems is the product solving and how is that benefiting you?
For general monitoring of backend systems majorly. And to get prompt alerts when system is underperforming