OpenObserve Enterprise Cloud

What do you like best about the product?

OpenObserve is easy to set up, easy to use, and easy to get value from.

What do you dislike about the product?

Sometimes I get surprised by how much money I can spend on a search request. I wish there was more visibility into, "Hey, this request you are running is going to query a ton of data and cost a non-trivial amount of time and money"... But that could also be a skill gap.

What problems is the product solving and how is that benefiting you?

It solves the Observability control space for my clients, and it also provides great alerting for when issues are arising in my environments.

What do you like best about the product?

I use OpenObserve for several internal projects and appreciate how easy it was to set up. It handles high volumes of logs without breaking a sweat and is super fast to query, making troubleshooting a breeze. What stands out to me is how OpenObserve brings logs, metrics, and traces into one place, and querying logs using standard SQL and metrics with PromQL is a huge advantage. The open-source, cloud-native nature offers amazing value, making it a really cost-effective alternative. Having everything centralized saves us from jumping between tools and makes incident tracking simpler. The system is easy to learn since our team was already familiar with PromQL and SQL, saving us time during our transition. Additionally, the support team was helpful, making dashboard and alert migrations easy with AI tools like Claude.

What do you dislike about the product?

I think the UI can be improved to make it easier for new users to navigate.

What problems is the product solving and how is that benefiting you?

I use OpenObserve to handle high volumes of logs effortlessly, cutting down infrastructure costs with cheap storage, and simplifying querying with SQL and PromQL. It consolidates logs, metrics, and traces, easing troubleshooting and reducing operational complexity.

What do you like best about the product?

Its easy to self-host, handles the OTel primitives really well, and even has RUM capabilities.

What do you dislike about the product?

None so far. There is a lot of focus on AI-related tooling that we dont use, but there is also more than enough capability focused on the core features.

What problems is the product solving and how is that benefiting you?

Its an easy and affordable way to get a great deal of observability into your systems, couple that with its powerful OSS version and ease of hosting and I haven't encountered anything else like it.