Upsun (formerly Platform.sh)

What do you like best about the product?

Easy to use (once you understand how it works), reliable, performance and great support

What do you dislike about the product?

Unable to retrieve Sendgrid DKIM records without a support request plus having to setup new records per environment (they don't cascade down)

What problems is the product solving and how is that benefiting you?

A reliable hosting solution for our clients

What do you like best about the product?

Excellent support and security. The process of deploying a site works fine although documentation can be complex if you do this for the first time

What do you dislike about the product?

I believe documentation can be better for novices in the field. Although I always received excellent help if I got stuck.

What problems is the product solving and how is that benefiting you?

Hosting a Django web application that is essential for my business

What do you like best about the product?

Platform's integrations with git, and configuration-as-code make its hosting great for developers. Pretty ace support and documentation too. It won't be for everyone (e.g. those who need something much simpler, or a fully hosted SaaS, or something *very* cheap), but great for my needs as a developer who doesn't want to have to maintain server infrastructure etc.

What do you dislike about the product?

It's not perfect - e.g. some domain providers don't support CNAMEs to be used for the non-www version of domains, and sometimes activities get stuck due to unnecessary dependencies in activity queues (e.g. there's no need to block tearing down an environment on activities to update those environments). But I've never found an issue that can't be worked around or discussed with Platform's support team!

What problems is the product solving and how is that benefiting you?

We can focus on what we're good at (building applications) and rely on what Platform.sh are good at (hosting) instead of trying to run that ourselves.

What do you like best about the product?

I think everything is moving to a right direction (following updates and good practices), because to me I feel it's built by developers for developers (I guess not only developers but you get my point). Also, everything went alsmost smoothly sor far, in terms of deployments, auto backups and so on.

What do you dislike about the product?

I feel it lacks of documentation for some specific configurations. I did try, pretty often, to find online on diverse forums and specific websites and blogs how to make that service or this specific feature works with platform.sh

What problems is the product solving and how is that benefiting you?

Continuous delivery and the fact to be mainly focused on the development of the applications.

What do you like best about the product?

Just works. Like an Apple product but for Drupal Hosting. Easy to extend (Elastic Search, Redis Cache, ...).

What do you dislike about the product?

Could be more scalable in case of High traffic events.

What problems is the product solving and how is that benefiting you?

Automated Deployment of Test-Environemnts, Hosting, Backups

What do you like best about the product?

Offloads server maintenance, fast infrastructure, solid customer support, reasonable pricing

What do you dislike about the product?

There are no direct competitors, so migrating to a different, uh, platform ;) would be a signficant effort.

What problems is the product solving and how is that benefiting you?

Vastly simplifies the process of provisioning, installing, configuring, and maintaining web servers.

What do you like best about the product?

Security, ease of use, best in class PaaS provider. Clients and technical staff alike get the benefit of a managed hosting environment. More valuable work gets done as a result with all the pesky technical server admin details taken care of. Ease to manage budgets with fixed monthly fees.

What do you dislike about the product?

Opaque pricing for enterprise solution. Lack of ISO27001 for UK market (although SOC 2 compliance is a good enough replacement for most cases).

What problems is the product solving and how is that benefiting you?

Ensuring client pay for value add work - not Linux server administration
Speed and predictability of deployments via automated tasks
Standardisation in maintaining projects with different clients
Read only deployed environment for added security
Cost-effective solution in most cases

What do you like best about the product?

Easy deployments, Good support on high-priority issues, Awesome uptime, Easy to configure and go online. Many services are available for use.

What do you dislike about the product?

Pretty high price for single devs to go online with personal, non-commercial projects. Slow response on low-priority support tickets. Rigid configurable Redis container.

What problems is the product solving and how is that benefiting you?

It helps us to provide a fantastic service for our customers. So they can access it without any downtime from over the world.

What do you like best about the product?

It just works and you can just get rid of so many obstacles in a manually built CI Pipeline. It really helps us a lot and speeds up the process by hours each time

What do you dislike about the product?

It took platform.sh some time to get to the feature level they have today. In the past (<2020) it was only usable in very standard software projects and we moved out of that scope quite fast. But luckily this has changed

What problems is the product solving and how is that benefiting you?

Everything comes out of the box and you can rely on it to work properly. Taking your own choice regarding the Cloud infrastructure in the back is very beneficial for clients that want to integrate it into their existing infrastructure e.g. MS Azure

What do you like best about the product?

- (Semi)-Automatic scaling of projects
- Sizing and architecture consulting
- Test environment and deployment architecture
- Kind and professional service
- Technical support

What do you dislike about the product?

- Self service dedicated projects and scaling
- Zero downtime deployments (on the roadmap)
- More flexibility in sizing grid projects (CPU, RAM, HDD)
- Pricing for storage

What problems is the product solving and how is that benefiting you?

We don't have to build up any hosting know-how and can concentrate entirely on the area of ​​dev ops. Scaling problems are a thing of the past. Finally, a clean template can now be used for all systems and Platform.sh takes care of versioning completely.