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    Upsun (formerly Platform.sh)

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    Deployed on AWS
    Upsun is the cloud application platform that humans and robots love. Applications can be frustrating to manage; Upsun makes it simple.

    Overview

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    Build without limits. Deploy without worry.

    Upsun is the multi-cloud application platform trusted by 6,000+ enterprises and 16,000 developers worldwide. It eliminates infrastructure complexity, so your teams can build and ship applications faster, with enterprise-grade security and global scalability built in.

    With AI-assisted deployment features and Git-native workflows, Upsun empowers both developers and AI coding assistants to accelerate delivery while reducing risk.

    Key Benefits AI-assisted onboarding: Use our AI onboarding tool to automatically generate configuration files from your code and iteratively debug any issues and automatically apply them to your project Isolated AI agent testing: Clone full production-grade environments (code, data, services) for safe AI agent evaluation with real data before public releases.

    Multi-language and service support: Node.js, Python, PHP, Java, Ruby, Go, Rust, plus fully managed PostgreSQL, MariaDB, Redis, and OpenSearch.

    Enterprise-grade security and compliance: SOC 2, PCI DSS, GDPR, HIPAA, and ISO 27001 compliance. DDoS/WAF protection and role-based access control built in.

    Global, sustainable scale: Deploy on AWS or any major cloud, with 99.99% uptime SLA and greener region discounts for low-carbon hosting.

    Why Upsun on AWS? Accelerate delivery: 63% faster deployments, <1 min preview environments.

    Reduce costs: Eliminate DevOps overhead and cut waste with automated scaling and right-sized environments.

    Future-ready: Built for AI-powered development and modernization at scale.

    Get started today. Launch your first Upsun project on AWS in minutes. Connect your Git repo, let AI onboarding configure the stack, and deploy with confidence.

    Highlights

    • AI-assisted onboarding to automatically create initial config files. Instant cloning of full-stack production-grade environments for safe testing Git-native workflows with GitHub, GitLab, and Bitbucket integration
    • Built-in enterprise security and compliance (SOC 2, PCI DSS, GDPR, HIPAA) Global multi-cloud scalability with 99.99% uptime SLA Self-service resource allocation to optimize cost and performance
    • Sustainable hosting with greener-region discounts and built-in CO2 reporting Real-time observability and profiling to spot and fix performance issues early Flexible support for SaaS, CMS, eCommerce, AI workloads, and backend applications

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Upsun (formerly Platform.sh)

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Upsun.com
    Please contact sales@upsun.com for Upsun Fixed and Upsun Flex pricing for enterprise
    $200,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional usage costs
    $0.01

    Vendor refund policy

    All fees are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Upsun Support Email: Support@upsun.com  Phone: +33 1 40 09 30 00 URL: https://docs.upsun.com/learn/overview/get-support.html 

    Upsun Operations Team Email: ops@upsun.com  Phone: +33 1 40 09 30 00

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    166 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Trent S.

    Reliable and performance service

    Reviewed on Aug 07, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use (once you understand how it works), reliable, performance and great support
    What do you dislike about the product?
    Unable to retrieve Sendgrid DKIM records without a support request plus having to setup new records per environment (they don't cascade down)
    What problems is the product solving and how is that benefiting you?
    A reliable hosting solution for our clients
    Paul W.

    Excellent support

    Reviewed on Jul 24, 2025
    Review provided by G2
    What do you like best about the product?
    Excellent support and security. The process of deploying a site works fine although documentation can be complex if you do this for the first time
    What do you dislike about the product?
    I believe documentation can be better for novices in the field. Although I always received excellent help if I got stuck.
    What problems is the product solving and how is that benefiting you?
    Hosting a Django web application that is essential for my business
    James W.

    Ace fast hosting that's great for developers

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    Platform's integrations with git, and configuration-as-code make its hosting great for developers. Pretty ace support and documentation too. It won't be for everyone (e.g. those who need something much simpler, or a fully hosted SaaS, or something *very* cheap), but great for my needs as a developer who doesn't want to have to maintain server infrastructure etc.
    What do you dislike about the product?
    It's not perfect - e.g. some domain providers don't support CNAMEs to be used for the non-www version of domains, and sometimes activities get stuck due to unnecessary dependencies in activity queues (e.g. there's no need to block tearing down an environment on activities to update those environments). But I've never found an issue that can't be worked around or discussed with Platform's support team!
    What problems is the product solving and how is that benefiting you?
    We can focus on what we're good at (building applications) and rely on what Platform.sh are good at (hosting) instead of trying to run that ourselves.
    Thibault-Pierre G.

    Always patient and helpful

    Reviewed on Sep 28, 2024
    Review provided by G2
    What do you like best about the product?
    I think everything is moving to a right direction (following updates and good practices), because to me I feel it's built by developers for developers (I guess not only developers but you get my point). Also, everything went alsmost smoothly sor far, in terms of deployments, auto backups and so on.
    What do you dislike about the product?
    I feel it lacks of documentation for some specific configurations. I did try, pretty often, to find online on diverse forums and specific websites and blogs how to make that service or this specific feature works with platform.sh
    What problems is the product solving and how is that benefiting you?
    Continuous delivery and the fact to be mainly focused on the development of the applications.
    Bernhard Z.

    If your project is too small for an own (Dev)ops-Team - Platform.sh is you solution !

    Reviewed on Sep 13, 2024
    Review provided by G2
    What do you like best about the product?
    Just works. Like an Apple product but for Drupal Hosting. Easy to extend (Elastic Search, Redis Cache, ...).
    What do you dislike about the product?
    Could be more scalable in case of High traffic events.
    What problems is the product solving and how is that benefiting you?
    Automated Deployment of Test-Environemnts, Hosting, Backups
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