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External reviews

187 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Satya Prakash D.

Arcgis online is phenomenal.

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
I like the UI , the features and the ease of implementation with our tasks.
What do you dislike about the product?
Nothing as such yet the customer support gets delayed sometimes.
What problems is the product solving and how is that benefiting you?
All my GIS problems are getting solved by Arcgis online alongwith the complex datasets.


    Jon Z.

Learning Curve BUT worth it

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Provides a single location for for data. I recommend using an experience tech to satrt the process. They can provide a great resource for future issues. ESRI is a great customer resource too! I found the integration to be faily straight forward with some help from experienced staff. We use the data every day!
What do you dislike about the product?
It is a steep learning curve without help!
What problems is the product solving and how is that benefiting you?
Locations of ec=xterior utilities for planning of events/future buildings. Intenrnal GIS is a great tool for planning office and classroom assignments. In addtion we use it to plan internal events to insure that space requiremnts are mett


    Melody C.

ArcGIS is good for what it is...but ESRI's monopoly on the GIS marketplace needs to be challenged!

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Now if you have an ArcGIS subscription and keep up on your credits then yes, this product is great. This product will give you access to various common ways of visualizing data and you will be able to share with the ESRI community your datasets pretty much by default. Also ESRI has a LOT OF VALUABLE DATA you can utilize to your heart's content (provided that you have the credits to make requests to pull that data) that would really be hard to find elsewhere. I like it, but ESRI needs to be knocked off their high horse still, in my opinion!
What do you dislike about the product?
Can't stand how ESRI is charging an arm and a leg nowadays! I mean, I have used arcGIS online A LOT during my career. And it's easy to sign up and integrate with your copy of arcGIS Pro. Customer support is good but they try to push their community forums on you a bit too much in my opinion. Regarding frequency of use, you'll be using it more if their credits weren't so EXPENSIVE!!!
What problems is the product solving and how is that benefiting you?
It is GREAT for immediate visualization of GIS data.


    Jose Manuel V.

A GIS software easy for beginers and advance users

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
You can make maps and any kind of cartography with same tools and composity without a big computer or procesing power
What do you dislike about the product?
you can make a basic cartography! But you need the complete software and processing power to do a complete analyst or modeling
What problems is the product solving and how is that benefiting you?
If you don´t have a powerful computer, this software can make something that you resolve easily and quickly


    Adam S.

Streamlining Spatial Data Management

  • February 18, 2024
  • Review verified by G2

What do you like best about the product?
The user-friendly interface, broad mapping capabilities, analytical tools, collaborative features, and smooth integration with other Esri products of ArcGIS Online are highly appreciated. Because of its accessibility, users of all skill levels, including those new to geographic information systems (GIS), find it useful. The platform supports data visualization, analysis, and sharing, facilitating informed decision-making and creativity with its extensive mapping options, analytical tools, and collaborative capabilities. Because of its compatibility with other Esri products, which increases its capability and improves workflow efficiency, professionals and companies who work with spatial data choose it.
What do you dislike about the product?
The pricing structure of ArcGIS Online, its dependence on internet connectivity, its lack of flexibility as compared to desktop GIS software, data privacy and security concerns, the learning curve for novice users, and sporadic performance issues are some prominent objections. In spite of these reservations, ArcGIS Online provides a comprehensive suite of tools for managing and analyzing geographic data, along with a wealth of training materials and documentation to help users get the most out of the program. When deciding if ArcGIS Online is the best option for their GIS needs, users should carefully analyze their unique requirements and demands.
What problems is the product solving and how is that benefiting you?
With ArcGIS Online, I can create catchment maps for shopping centers, office centers and other commercial real estate properties and use them within our marketing materials and client reports. ArcGIS easily enables myself to create maps in an interactive way, which I can easily export along with the data that comes with it.


    Hardika J.

ArcGIS is amazing platform if you want the map details with latitude and longitude

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
ArcGIS allows to make apps based on their map.
What do you dislike about the product?
ArcGIS is confusing when same region in map is used for multiple purpose plotting.
What problems is the product solving and how is that benefiting you?
ArcGIS has been very helpful for marking location and specially for civil field as it helps in laying out the plan or also making one with it's accurate maps.


    Cristian M.

Data analysis made visual

  • December 14, 2023
  • Review verified by G2

What do you like best about the product?
What I like best about ArcGIS Online is its seamless integration of mapping and analysis tools within a cloud-based platform.

The accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets empowers users to efficiently create, analyze, and share spatial data.

The mobility features are particularly impressive, allowing professionals to remain productive in the field. The collaborative nature of the platform enhances teamwork, making it easy to share insights and work collectively on geospatial projects.

ArcGIS Online stands out as a comprehensive and user-friendly solution, catering to the diverse needs of those involved in mapping and data analysis.
What do you dislike about the product?
While ArcGIS Online is a robust and comprehensive platform, there are a few areas of opportunity that could enhance the user experience.

The cost of subscription plans might be a consideration for smaller businesses. Introducing more flexible pricing options or a tiered structure could make the platform more accommodating to different budget constraints.

The credit system that the platform manages seems good to me, perhaps a greater number of them could also be offered, allowing you to carry out more complex practices.
What problems is the product solving and how is that benefiting you?
Normally, data analysis requires the use of different specialized tools. ArcGis Online has the necessary functions to perform data analysis that includes locations or can be displayed on a map.

I have been able to use the tool for education and consulting, in the first I give professionals who are about to graduate from a university degree more tools to perform effective data analysis.

In the consulting part I have been able to teach companies and civil society organizations to get the most out of their data.


    NavNeet S.

GIS software that helps such as mapping, analysis and data visualization and etc.

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
with the help of arcGis online importing data is easy. it visualise data through the creation of maps and apps. analyze the data. Publish map to the cloud to free up storage space. good for Support fieldwork.
What do you dislike about the product?
this can easily share data , maps and apps with the team. Data can be accessed in a web browser. expensive too. the main thing is dependent on technical support. hard to get license.
What problems is the product solving and how is that benefiting you?
basically it supports field activity. anyone can create and manage maps, that can be used for variety of purposes. No need to access a file share for your data. you can simply publish to arcgis online.


    Verified User in Information Technology and Services

Best GIS software tool in modern era

  • December 12, 2023
  • Review verified by G2

What do you like best about the product?
ArcGIS helped me in configuring the maps in a easy manner and can able to add multiple layers with out any programming knowledge.
What do you dislike about the product?
Pricing is higher and it is not affordable by small sized companies . Need to built all functionalities that are present in Arc GIS server
What problems is the product solving and how is that benefiting you?
ArcGis online helped me in sharing the data to all my team members with in no time and can able to edit the data online public . It is really saved us lot of time as everthing is available online it is easy for any one of member in the organization to edit the data . It is also compatible with python which helped our developer to easily integrate and interpret the data and modify changes in map programmatically as and when required.


    Uriah H.

Great Way to Create Mapping Products

  • December 12, 2023
  • Review verified by G2

What do you like best about the product?
The ability to host data online allows you to get access to your colleagues files without requesting as a zip file or any other form.
What do you dislike about the product?
I actually don't have any issues with ArcGIS Online
What problems is the product solving and how is that benefiting you?
ArcGIS Online not only allows myself and my coworkers to create vibrant, informative mapping products, it also allows us to host our maps online for easy sharing and publishing.