Sold by: Esri
Mapping, location intelligence and analysis for Telecommunications
4.4
Overview
Transform Telecommunications using Cloud-based Interactive Mapping and Advanced Analytics
Location intelligence is fundamental to effective network management for all telecommunications service providers. Esri's ArcGIS delivers location intelligence that supports comprehensive understanding and better decision-making.
Telecommunications service providers leverage the spatial capabilities of ArcGIS for all aspects of project lifecycles, from market analysis through planning, design, engineering, construction, sales, marketing, and operations. This reduces inefficiencies due to swivel-chair activities, ultimately resulting in shorter network ready-to-sell times, greater revenue, and lower costs.
Telecom providers need to know exactly where service is lacking, both in presence and performance. As a system of record, engagement, and insight, ArcGIS is uniquely suited to help telecommunications companies understand where to expand or improve service as well as bid, plan, design, construct, and operate equitable networks.
ArcGIS Online for Telecom is a complete mapping, visualization, and analysis solution. It uses maps and advanced analytics to give your business the competitive advantage when it comes to broadband funding projects, reporting on construction status to project stakeholders, and engaging with the local community. With ArcGIS Online, you can get up and running quickly to securely create, organize, and manage geographic information in one system. Use it on its own or expand your work using other Esri products across the ArcGIS system.
ArcGIS Online for Telecom also comes with data. Ready-to-use datasets include demographics, behavioral and business data, environmental live feeds, places and movement data, high-quality imagery, and frequently updated basemaps.
By leveraging ArcGIS Online for Telecom, teams are best prepared to meet today's demands and achieve the organization's next generation network initiatives.
FOR US DISTRIBUTION ONLY. Contact Esri directly if you are a US government, non-profit, or other customer with special pricing considerations. Outside of the United States, please contact your local Esri office for availability and pricing information
Highlights
- ArcGIS Online for Telecom enables you to connect people, locations, and data using interactive maps. Use smart, data-driven mapping styles and intuitive analysis tools to gain location intelligence.
- Seamlessly share maps and business information securely between the field and the office, executives and employees, and with outside stakeholders such as state broadband offices or members of the community.
- Communicate and collaborate with a map-based common operating picture that combines essential spatial data in a single source of truth.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Creator w/ Subscription | ArcGIS Online Creator user for read/write/publish access. | $700.00 |
Mobile Worker | ArcGIS Online Mobile Worker user for mobile access. | $400.00 |
Contributor | ArcGIS Online Contributor user for read/write access. | $250.00 |
Viewer | ArcGIS Online Viewer user for read access only. | $125.00 |
Add-on Credits | 1000 credits for use in ArcGIS Online. Use within 24 months. | $120.00 |
Dimensions summary
You buy this product under a contract, paying per user based on the access each person needs. Four user types set the access level: Viewer for read-only access, Contributor adds read and write, Mobile Worker adds mobile field access, and Creator adds publishing. You buy the quantity of each user type your team requires, mixing types as needed. Add-on Credits are sold separately in blocks of 1,000 and fund cloud-based services like analysis and storage. You must use these credits within 24 months.
Top-of-mind questions for buyers
Each user type builds on the one below it. Viewer gives read-only access to maps and dashboards. Contributor adds review and simple editing. Mobile Worker adds secure field apps for work assignments and location sharing. Creator adds mapping, publishing, and administration of members, content, and work assignments.
Add-on Credits fund cloud-based services in ArcGIS Online, such as spatial analysis and data storage. They are sold in blocks of 1,000 and are consumed as you use those services. Credits do not grant user access. You still need user type licenses to sign in and work.
You buy a quantity of each user type your team needs, and each user type has its own per-user price. Add-on Credits are billed separately per 1,000-credit block. User type licenses drive access costs, while credits cover consumption of cloud services like analysis and storage.
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Vendor refund policy
To request a refund within 30 days of your purchase, please contact marketplacehelp@esri.com and include the following: User's Name, Order Date, Order Reference ID Number, Product/Line item(s) you wish to return, and your contact information in the event an Esri representative needs to speak with you.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
https://support.esri.com/en/ Esri Technical Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Karthick K.
ArcGIS Online: Simplifying GIS Data Sharing and Visualization
Reviewed on Apr 15, 2026
Review provided by G2
What do you like best about the product?
Easy data sharing and collaboration – It allows teams to access and work on the same data from anywhere.
Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.
Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.
Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.
App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.
Cloud-based management – No need for infrastructure setup; everything is hosted and managed online.
Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.
Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.
Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.
App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.
Cloud-based management – No need for infrastructure setup; everything is hosted and managed online.
What do you dislike about the product?
Credit consumption model – Managing and optimizing credits (for storage, analysis, and geocoding) can be challenging and sometimes costly for large projects.
What problems is the product solving and how is that benefiting you?
Simplifies web map and application creation, helping quickly deliver interactive GIS solutions to stakeholders.
Provides anywhere access, ensuring data can be used from office, field, or remote locations.
Integrates seamlessly with tools like Survey123, ArcGIS Pro, and Dashboards for a complete workflow.
Provides anywhere access, ensuring data can be used from office, field, or remote locations.
Integrates seamlessly with tools like Survey123, ArcGIS Pro, and Dashboards for a complete workflow.
Individual & Family Services
ArcGIS On-the-Go Access Without the Desktop Download
Reviewed on Mar 14, 2026
Review provided by G2
What do you like best about the product?
I like that I don't have to download the desktop version to use ArcGIS on the move.
What do you dislike about the product?
Sometimes some layers might be disabled, deleted, or removed, and it won't let me keep the version I used before to then recreate.
What problems is the product solving and how is that benefiting you?
As a non-profit, it helps us visualize the impact of services provided in the region.
Hospital & Health Care
Highly Recommend
Reviewed on Jul 29, 2025
Review provided by G2
What do you like best about the product?
It's seamless user interface and accurate maps
What do you dislike about the product?
It is a bit hard to learn,especially for the first timers.
What problems is the product solving and how is that benefiting you?
I use ArcGis for generating spatial maps for epidemiological mapping.
Satya Prakash D.
Arcgis online is phenomenal.
Reviewed on Oct 16, 2024
Review provided by G2
What do you like best about the product?
I like the UI , the features and the ease of implementation with our tasks.
What do you dislike about the product?
Nothing as such yet the customer support gets delayed sometimes.
What problems is the product solving and how is that benefiting you?
All my GIS problems are getting solved by Arcgis online alongwith the complex datasets.
Jon Z.
Learning Curve BUT worth it
Reviewed on Aug 20, 2024
Review provided by G2
What do you like best about the product?
Provides a single location for for data. I recommend using an experience tech to satrt the process. They can provide a great resource for future issues. ESRI is a great customer resource too! I found the integration to be faily straight forward with some help from experienced staff. We use the data every day!
What do you dislike about the product?
It is a steep learning curve without help!
What problems is the product solving and how is that benefiting you?
Locations of ec=xterior utilities for planning of events/future buildings. Intenrnal GIS is a great tool for planning office and classroom assignments. In addtion we use it to plan internal events to insure that space requiremnts are mett