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    Kata

Global hiring has become seamless and flexible while bonuses and salaries are managed efficiently

  • April 28, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Deel Employer of Record is to include the employees' bonus amounts on the platform. They receive quarterly bonus amounts, and that is what I need to include.

I can give you a quick, specific example of how I use Deel Employer of Record to handle those bonus amounts: each end of the quarter, when I receive the bonus amounts, I go on the platform, click on the employee's profile, go into the contract details, and click on the add option. That is how I include the bonus amount, detailing the date, the specific exact amount, and the currency. I then save it, and the employee receives it at the end of the month.

Regarding my main use case with Deel Employer of Record, I also add employees on the platform so we employ employees through Deel where the company does not have an entity. Additionally, we offboard them if we no longer want to work with the employee, and if any salary changes for the employee occur, we also need to include the new salary on the platform.

What is most valuable?

I find that the best features Deel Employer of Record offers include the ability to employ people in many countries, which means we don't need to open an entity in a specific country. Instead, we can work with Deel, and they can employ the employee in many countries around the world.

To elaborate on how the feature of employing people in many countries without opening a local entity has helped my team, our company has an entity in just a few countries, but we need employees in specific countries where they can work with customers. That is why they don't need to move to another country where the company has an entity; they can work from their own country, and Deel can employ these employees.

Deel Employer of Record has positively impacted my organization because the cost is very good and very positive for our company. We checked other companies as well, but Deel offers the best prices. I have noticed specific outcomes such as the customer success manager being very helpful, and the fact that Deel uses a Slack channel has reduced time for both me and my colleagues. We can use Slack, where Deel employees or customer managers answer very quickly, compared to before when we used email and the response was a little slower.

What needs improvement?

To improve Deel Employer of Record, regarding the expense reports, it is not very helpful for the employees that they receive their expenses only once a month together with their salary. If we could do a more frequent payment, such as a weekly or bi-weekly payment for them, that would be helpful.

For how long have I used the solution?

I have been using Deel Employer of Record for three and a half years.

What do I think about the stability of the solution?

Deel Employer of Record is stable.

What do I think about the scalability of the solution?

Regarding scalability, I think Deel Employer of Record is very scalable. We can find a lot of information on the platform and can compare it to other companies if we need to, and it is very good.

How are customer service and support?

The customer support for Deel Employer of Record is very helpful. We use Slack, and the customer support answers there very fast. Whenever we need something, they respond or resolve the problem within one day, 24 hours.

I would rate the customer support for Deel Employer of Record a 10. They are very helpful.

Which solution did I use previously and why did I switch?

We previously used Globalization Partners before switching to Deel Employer of Record; we switched because of the price, as we had a better deal with Deel.

What was our ROI?

I have seen a return on investment; it happened that some employees were terminated from Deel, but it was not because of the cost. It was due to the company's decision.

What's my experience with pricing, setup cost, and licensing?

I cannot provide exact details about my experience with pricing, setup cost, and licensing because the people team was involved in this. The CEO managers within the people team discussed the prices with Deel; I was not involved.

Which other solutions did I evaluate?

Before choosing Deel Employer of Record, I did evaluate other options, including Papaya.

What other advice do I have?

My advice for others looking into using Deel Employer of Record is that they should have a meeting with someone from Deel to get a better view of Deel or of the platform. They can learn about how many countries Deel works in and how they can support the companies. They can get more information about the packages and the prices, so it is definitely worth reaching out to someone. I would rate Deel Employer of Record with a 10 overall.


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