Romanian Motor Insurers' Bureau (BAAR) drives faster claims resolutions using AWS

BAAR looked to Amazon Web Services (AWS). “In AWS, we found a multitude of ready-to-use services that gave us not just speed and security, but reliability and availability too,” says Sorin Greceanu, general manager at BAAR.

The organization uses AWS CloudTrail, which monitors and records account activity across its AWS infrastructure, giving control over storage, analysis, and remediation actions. Amazon API Gateway is a fully managed service that makes it easy for BAAR developers to create, publish, maintain, monitor, and secure APIs at any scale. And Amazon ElastiCache—an in-memory caching service that supports flexible, real-time use cases—helps ensure the fast responses that end customers need to complete their claims faster.

“With services such as AWS CloudTrail, Amazon ElastiCache, and others in the AWS portfolio, we can respond to around 2.5 million requests a day, at an average rate of 15 milliseconds per answer,” says Greceanu.

BAAR is able to better support its members and their clients with a flexible, secure solution using AWS. Pay-as-you-go pricing gives the organization cost-effective scalability to meet fluctuating demand. And the team can call on highly skilled AWS professionals at any time—a resource that has been particularly useful for applying best practices to maintain robust security.

“Using AWS gives us the comfort that our connections with authorities are reliable and safe,” says Rosu. “It’s what we set out to achieve at the beginning and we’re very satisfied with the solution.”