Customer Stories / Manufacturing / Hong Kong

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Computime Drives Smart Home Innovation with Real-Time IoT Monitoring on AWS

Computime is empowering its SALUS Controls business to drive the development of smart home solutions by migrating to AWS IoT Core. The move has reduced costs, cut management tasks, improved the user experience, and freed time for innovation.

Cost optimization

Cost savings redirected to development

Time efficiency

IT time saved for innovation


Supports increase in IoT data spikes

New features

Including device-sharing capabilities


Computime is supporting the evolution of more sustainable living. Its business SALUS Controls develops smart home solutions that give people greater power over their heating, lighting, and security systems via a mobile device app. SALUS Controls wanted to improve the performance of the Internet of Things (IoT) infrastructure that supported its app-based control capability.

By migrating to AWS IoT Core, SALUS Controls transformed the scalability, performance, and reliability of the IoT infrastructure behind its app. As a result, the organization lowered costs and management time, improved scalability to support spikes in data traffic, and enhanced its customers’ user experience.

Opportunity | Meeting Growing Demand for Smart Home Products

Hong Kong–based Computime advances sustainable living through connected buildings, robotic automation, and energy-saving technology. One of its businesses, SALUS Controls, is a technology company focused on smart homes and energy-efficient products. The company designs and builds smart home devices for sale in 14 countries, manufacturing more than 1 million thermostats each month.

A recent report by Statista estimates that smart home technology will be in one third of all homes by 2028, and smart heating, lighting, and security systems controlled by smartphone apps will be commonplace. This represents a huge market opportunity for SALUS Controls, which offers solutions in all three areas. “It’s clear that customer experience will be key to realizing the sales possibilities across our markets,” says Dean Jepson, managing director of SALUS Controls.

When SALUS Controls set out to improve its customers’ user experience, the company’s first target was log-in times and app performance, which were slowing during spikes in app usage. The underlying issue was a lack of scalability on the Internet of Things (IoT) infrastructure which connected customer apps to their devices. “We were looking for an IoT solution that could resolve our scalability and latency issues,” says Jason Chan, software director at Computime.


Using AWS, we can deliver our business strategy to create smarter, interconnected living spaces for an evolving market.”

Dean Jepson
Managing Director at SALUS Controls (part of Computime)

Solution | Scaling for Connectivity Spikes with AWS IoT Core

To solve its scalability and performance challenges, SALUS Controls turned to Amazon Web Services (AWS). SALUS Controls was already running its data analytics platform on AWS, using Amazon Elastic Compute Cloud (Amazon EC2) instances for compute, Amazon Redshift as a data warehouse, and Amazon OpenSearch Service for real-time operational data analysis.

IT personnel at Salus Controls worked with AWS to deploy AWS IoT Core, which can help connect billions of IoT devices and route trillions of messages to AWS services without customers having to manage infrastructure. “The advantage of AWS IoT Core was that AWS handled the operating system, the servers, and the load balancing for us,” comments Chan. “We could focus on software development.”

By migrating to AWS IoT Core, SALUS Controls eliminated its scaling challenges. The company can ensure app performance is maintained and log-in times are always fast, even when IoT data traffic jumps 50 percent or more. Chan adds, “AWS IoT Core is also providing cost savings and freeing up resources that we can reinvest back into our product development.”

Furthermore, the migration will simplify the evolution of the company’s smart home products. “The migration has optimized our app's responsiveness for real-time, seamless interactions,” Chan explains. “It paves the way for new features like device sharing and simplified gateway management without factory resets.”

The company can also focus on developing new artificial intelligence (AI) capabilities for settings optimization, maintenance scheduling, and other use cases. “We can swiftly innovate and adapt to market needs, helping people run heating, lighting, and cooling systems in more efficient ways,” states Chan. 

Outcome | Ensuring Reliability for Customer Satisfaction

With AWS IoT Core, SALUS Controls looks forward to capitalizing on growth opportunities in the coming years. Says Jepson, “Migrating to AWS has given us confidence that we can take advantage of a rapidly growing market.” The move has also provided better support for innovation. Chan adds, “We’ve improved user experiences, empowering real-time interactions and intuitive features like device sharing while simplifying infrastructure management.”

When spikes occur in IoT data traffic, the AWS infrastructure automatically scales so that app performance won’t fall. As a result, customers can reliably adjust their heating systems during cold snaps when everyone wants to warm their homes. Jepson explains, “In the event of connectivity issues affecting heating functionality, it's not merely a technical concern but also a matter of comfort for our customers. Working with reliable technology partners like AWS helps us maintain high service levels.”

The company can also continue with its robust pace of innovation. Each year, SALUS Controls and other Computime businesses file more than 200 patents on product innovations. “Using AWS, we can deliver our business strategy to create smarter, interconnected living spaces for an evolving market,” Jepson concludes.

About Computime

Computime is a technology and manufacturing company specializing in smart and sustainable living solutions. It comprises three distinct businesses: Computime Brands, Computime Control Solutions, and SALUS Controls, with SALUS Controls focusing on the development of technology for smart homes.

AWS Services Used

AWS IoT Core

AWS IoT Core lets you connect billions of IoT devices and route trillions of messages to AWS services without managing infrastructure.

Amazon EC2

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 750 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload.

Amazon Redshift

Tens of thousands of customers use Amazon Redshift every day to modernize their data analytics workloads and deliver insights for their businesses.

Amazon OpenSearch Service

Amazon OpenSearch Service makes it easy for you to perform interactive log analytics, real-time application monitoring, website search, and more. OpenSearch is an open source, distributed search and analytics suite derived from Elasticsearch. 

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