Using AWS, McDonald’s Corporation transformed into a digital technology company, beat performance targets by up to 66 percent, and completes 8,600 transactions per second via its point-of-sale (POS) system. McDonald’s Corporation is an American hamburger and fast food restaurant chain that serves 69 million customers each day. McDonald’s uses a number of AWS services including Amazon EC2, Elastic Load Balancing, Amazon EBS, and Amazon ElastiCache to support its global POS system, including 200,000 registers and 300,000 POS devices. Tom Gergets, CTO of McDonald’s Corporation, spoke onstage at re:Invent 2016.

Since re:Invent 2016, McDonald’s has scaled its digital capabilities across the globe through Kiosks, Digital Menu Boards, Mobile Order and Pay, and Delivery. In 2019, McDonald’s acquired Dynamic Yield and is using state-of-the-art decision-engine capabilities, including machine learning and predictive algorithms, to help personalize the customer experience in its Drive Thrus. The company is also building out its Global Data Platform on AWS, using Amazon Redshift, Amazon Athena, and Amazon EMR, and has started a pilot with Amazon Elastic Kubernetes Service.

re:Invent 2016: McDonald’s CTO Tom Gergets Discusses the Company’s Cloud-Enabled Digital Transformation

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