MICIN

MedTech startup MICIN chooses AWS managed services for high-agility development and business growth

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AWS is critical for MICIN: it lets us to develop and release products quickly and with agility. We have confidence in AWS as we deal with sensitive information such as a patient’s medical record.”

Seigo Hara
CEO, MICIN Inc.

doctor x-ray laptop patient telehealth
MICIN, the developer and proprietor of telemedicine service curon, has used Amazon Web Services (AWS) since its establishment in 2015. As managing and securing information is essential for the healthcare tech startup, the company employs AWS Well-Architected Framework Reviews for ongoing security improvements, and AWS Control Tower for enhanced control through centralized account management. Also, MICIN uses managed services such as Amazon SageMaker and AWS Amplify to drive agile development and continued growth while improving services in a shorter cycle.

Driving adoption for curon with Coronavirus-driven deregulation

MICIN aims to expand the possibilities of healthcare through technology to create a world in which everyone can live out their lives with dignity. With its core focus in telehealth, the company engages in a data-driven business, like developing applications for decentralized clinical trial and digital therapeutics.
 
In 2016, MICIN released its telemedicine service, curon. It allows all services to be completed online by using PCs and smartphones; from making appointments to medical history taking, delivery of medication and payments. Doctors can initiate treatments on their PCs and tablets, and medical institutions can install the service without initial setup or ongoing monthly fees. Curon has many benefits for both doctors and patients, including higher treatment retention rates, smoother medical care, reduced hospital visits, and prevention of secondary infections.
 
In Japan, telemedicine had been heavily regulated and only a small percentage of clinics used the telemedicine service. However, curon’s usefulness became widely apparent when restrictions were temporarily lifted and demand for online care rocketed during the COVID-19 pandemic.
 
As a result of the increased demand, over 5,000 clinics in Japan were using curon as of February 2021, one of the highest adoption rates in the industry. In September that year, the Tokyo Metropolitan Medical Association deployed an improved version of curon to launch online care service for people recuperating from the coronavirus at home. Since then, numerous medical associations and local governments have adopted it. “The reason many institutions choose curon is because of our wealth of experience in implementation, long-standing relationships with customers, and high-quality products that are readily available to anyone,” says Seigo Hara, CEO of MICIN.

Accelerating service releases and high scalability on AWS

Since its establishment, MICIN has used AWS to power its services and business IT infrastructure and provide the application and data platforms for curon. The company chose AWS because of the ease with which AWS engineers can be employed and its wealth of managed services. “We wanted to release high-quality services quickly, so AWS was the best choice,” says Ryushi Shiohama, Head of Engineering and Design. “And with our business and services growing rapidly, AWS’ scalability and load balancers were also enticing.” 

Additionally, IT system security is critical for MICIN as a healthcare provider. The company positions security measures as the cornerstone for business growth and promotes “proactive security” through guidelines, public information dispatches, and educational activities for medical institutions. In 2021, MICIN began using Amazon OpenSearch Service as a Security information and event management (SIEM) to visualize AWS logs and bolstered its use of AWS security services.

Building a shared platform for service infrastructure for complex data-driven services

As you can see, AWS is a core part of MICIN's business. “AWS is critical for MICIN: it lets us to develop and release products quickly and with agility,” says Hara. “We have a great deal of confidence in AWS as we deal with sensitive information such as a patient’s medical records.”

Service development teams appreciate the slew of managed services that AWS constantly releases and trust AWS’s support from competent personnel and solution architects. “All of the new managed services are outstanding, and I’m always excitedly anticipating new ones,” says Shiohama. “AWS personnel understand our business characteristics and constantly introduce us to new services, so we want to leverage AWS to an even greater degree.”

MICIN is now looking at building a platform that works with a variety of its services and businesses while continuously enhancing its capabilities. To that end, the company will split the functions of each service and promote loosely integrated microservices.

“To realize MICIN’s vision, we’ll integrate various service platforms and analyze accumulated data to provide personalized services that meet our users’ needs, including offering digital treatments to users of telemedicine and encouraging insurance users to seek telemedicine,” Hara concludes.

The concept of distance treatment. Rear view of a woman in bed in pajamas with a smartphone in her hands. A flu patient is watching a medical video blog.

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