Customer Stories / Professional Services / India

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TCS Accelerates Entry-Level Talent Deployment Using AWS Education Programs

Learn how TCS improved its talent pipeline using AWS Education Programs.

Up to 2-3 months

lead time reduction in new talent deployment

Improved the quality

of new hires

Reduced costs

by tapping into a pipeline of early-career, AWS-skilled talent to hire at scale


Global professional services provider Tata Consultancy Services (TCS) needed to meet its clients’ growing demand for cloud solutions while delivering services at competitive prices. The company, which employs over 614,000 employees, had a net addition of over 100,000 employees in fiscal year 2022.

In 2020, TCS started working alongside Amazon Web Services (AWS), became an AWS Partner as a Global Systems Integrator, and founded its AWS Business Unit to accelerate TCS’s digital transformation journey. TCS also started exploring the possibility of using AWS resources to find and hire qualified entry-level candidates, which is more cost effective and provides opportunities to address the cloud skills gap by building up new talent. Using AWS Education Programs, which prepare diverse learners for in-demand, entry-level cloud roles worldwide, TCS gained access to a cloud-skilled pool of entry-level talent. Instead of taking as much as 2–3 months to train and certify new hires, the company could identify and onboard new hires that made immediate contributions to ongoing initiatives.

Shot of two young women using a laptop together in a college library

Opportunity | Enhancing Candidate Quality for TCS with AWS Education Programs

TCS was founded in 1968, and has since become one of the largest service providers in India’s burgeoning software industry, with over 614,000 employees distributed across more than 45 countries. It invests heavily in training—team members receive an average of 121 hours of instruction—and mandates upskilling for all team members. “We are focused on talent transformation using various AWS Education Programs,” says Pallavi Rao, global delivery head of the banking and financial services AWS Business Unit at TCS.

To support its growing business demands, TCS needed to hire more entry-level, cloud-skilled candidates quickly. However, it had to verify that its new hires could deliver on complex projects and meet customer expectations. “Getting entry-level resources from the market who have AWS Certifications and Training helps us immediately deploy these trainees in AWS projects,” says M Kalaa, entry-level talent acquisition leader at TCS. As part of becoming an AWS Partner, TCS began researching AWS Academy, which empowers higher education institutions to prepare students for industry-recognized certifications and careers in the cloud. TCS recognized that it could use AWS Education Programs, such as AWS Academy, to access a larger candidate pool with eager-to-learn, motivated, entry-level professionals. In the first 2 years of the AWS Business Unit’s existence, TCS already sourced almost 500 new hires from AWS Academy.

To maintain its Global Systems Integrator status, TCS has a goal of fielding a workforce with a sizable number of AWS-Certified graduates in TCS-AWS projects. The organization uses resources from AWS Training and Certification to prepare its new hires to earn AWS Certification, which helps learners validate their cloud expertise with an industry-recognized credential, before sending them out to clients. AWS curricula are also used to upskill existing employees, with over 19,000 team members certified in various AWS topics. TCS found that if it hired AWS Education Programs graduates who already earned their AWS Certified Cloud Practitioner Certification—indicating that they had a foundational understanding of AWS concepts and services—it could dramatically reduce its need to train new employees. TCS also sought graduates who earned their AWS Certified Developer – Associate Certification, which showcases knowledge and understanding of core AWS services, uses, and basic AWS architecture best practices. “Trainees are excited to learn a lot, they like experimenting, and they deliver value to our clients,” says Rao.


Entry-level candidates who have AWS Training and Certifications through AWS Academy quickly contribute to growth areas like artificial intelligence, machine learning, and data analytics.”

Pallavi Rao
Global Delivery Head of the Banking and Financial Services AWS Business Unit, Tata Consultancy Services

Solution | Reducing New Talent Deployment Lead Times by Up to 2–3 Months Using AWS Academy

TCS found that students who graduated from AWS Academy were far better equipped to contribute in a professional capacity than students who had not gone through the program. “We take 2–3 months to train and certify our new hires on cloud essentials,” says Rao. “Entry-level candidates from AWS Academy quickly contribute to growth areas like artificial intelligence, machine learning, and data analytics.”

TCS maintains a diverse environment with employees from 153 nationalities and women making up 35.7 percent of the company’s global workforce. TCS is advancing its diversity goals by using AWS Education Programs, such as AWS re/Start, a multi-week, cohort-based workforce development training program that prepares unemployed or underemployed individuals for careers in the cloud. Through AWS re/Start, the company has worked to onboard women who are returning to their professions after a career break. TCS is also combining an internal initiative, the Youth Employment Program, with AWS Academy, to assist students from rural areas to get certified and have access to better employment opportunities.

Today, TCS has AWS Education Programs graduates working for clients all over the globe. “We deploy entry-level associates as AWS developers, AWS engineers, DevOps engineers, data engineers, SysOps administrators, and more,” says Rao. “They contribute to project delivery for various clients around the world.” By improving the skills of its cloud workforce, TCS is better able to meet the demand for cloud expertise.

Outcome | Gearing Up for Rapid Global Growth Using AWS Education Programs

After seeing rapid growth in its AWS Business Unit, TCS is ready for more. TCS is driving multiple business transformation programs and building various offerings for rapid growth using AWS services. “Customers are happy with the outcomes from AWS-Certified new hires who are working on multiple transformation programs,” says Rao. “The new hires are adding a lot of value from day one.”

The company is looking to keep adding new team members who have AWS Academy credentials to continually improve its service offering globally. “We are looking forward to enhancing the skills of our workforce using AWS Cloud–native services to achieve exponential growth in fiscal year 2024,” says Rao.

About Tata Consultancy Services

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses since 1968.

AWS Services Used

AWS Academy

AWS Academy provides higher education institutions with a free,  ready-to-teach cloud computing curriculum that prepares students to pursue industry-recognized certifications and in-demand cloud jobs.

Learn more »

AWS re/Start

AWS re/Start is a cohort-based workforce development training program that prepares individuals for careers in the cloud and connects them to potential employers.

Learn more »

AWS Training and Certification

Learn from AWS experts. Advance your skills and knowledge. Build your future in the AWS Cloud.

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AWS Certified Cloud Practitioner

The AWS Certified Cloud Practitioner validates foundational, high-level understanding of AWS Cloud, services, and terminology.

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