Amazon WorkDocs provides a web client and mobile applications on iOS, Android, and Fire Tablet so you can access your files and collaborate from any device at any time. The web client allows you to view and provide feedback for over 35 file types, search for files, favorite files, and view the Activity Feed. The mobile applications allow you to view and provide feedback for over 35 files types, edit files using the applications on you device, search for files, and select files for offline access. You can open Microsoft Office, .pdf, and .txt files using the default applications on you computer, and automatically save changes back to Amazon WorkDocs with the WorkDocs Companion application.
The Amazon WorkDocs sync client allows you to designate a folder on your computer to keep synchronized with WorkDocs. Any file you add to the folder will be automatically uploaded to WorkDocs over an encrypted connection, and synced across your other devices. You can choose which files and folders are synced on your computer using the sync client.
Amazon WorkDocs Drive is a native desktop application that combines the ease of working in Windows File Explorer or Mac Finder with the scale of Amazon WorkDocs. With Amazon WorkDocs Drive, all of your files are available on-demand from your device without consuming valuable disk space on your PC or Mac. You can use Amazon WorkDocs Drive as your primary user drive, and you don’t need to use network shares to store your content.
Amazon WorkDocs Drive lets you access many of the capabilities of Amazon WorkDocs directly from Windows File Explorer or Mac Finder – including sharing files, marking files as favorites, locking and unlocking files for editing, and searching for files. All changes you make to content that is accessed through WorkDocs Drive are automatically synced to Amazon WorkDocs, and also available to access from any other devices via Amazon WorkDocs applications.
Amazon WorkDocs Drive is available for Microsoft Windows PCs, Amazon WorkSpaces, and macOS version 10.11 and later.
You can share files with anyone using a shareable link, invite anyone to contribute, and request feedback. When creating a link, you decide if the link is public to anyone, or only other users, and can set an expiration date and password. You can also invite others to access your files by entering use names, group names, and email addresses. If you invite someone outside of your organization, that person will create a guest user account the first time they log in to WorkDocs. There is no charge for guest users, and they can only view files. Administrators can upgrade guest users to full users at any time. Users can be invited as co-owners, contributors, or viewers. You can also request feedback with a personal message and set a deadline. Pending feedback requests are shown in WorkDocs as being out for review, or awaiting feedback. You control who can view feedback and edit your file. You can disable links and remove contributors at any time. You are notified by email when your files are updated, given feedback, mentioned with @username, and when feedback is requested. You can view your sharing and file activity in the Activity Feed.
When providing feedback in Amazon WorkDocs, you can add overall comments, or comment on specific sections of a file. You can notify someone of your comment with @username, add a private comment, style comments with simple formatting, respond to comments in a threaded conversation, resolve comments, and filter comments. You can also disable email notifications for files.
You can lock files, disable feedback, and disable downloading and printing of your files. Locking a file while making changes ensures that edits are not overwritten by others, and eliminates the need to coordinate changes. When a file is unlocked, changes can be either saved to the file, or discarded. You can request a file be unlocked, and Amazon WorkDocs will notify the file owner and co-owners. You can disable feedback on files you are finished working on, and disable downloading and printing of your files to ensure they remain on WorkDocs.
The Amazon WorkDocs Activity Feed allows you to search actions by file, folder, or user name in near real-time, and use multiple options to filter your results. Administrators can use the activity feed to track site-wide actions, and users can easily keep track of what’s going on with their files. Using the WorkDocs SDK, you can integrate the activity feed with your analytics solutions to create real-time monitoring of your WorkDocs users and files.
Amazon WorkDocs allows users to open and edit Microsoft Office files directly in the WorkDocs web application using Open with Office Online. Open with Office Online lets users collaboratively edit Microsoft Office files from the WorkDocs web application using familiar Microsoft Office applications, including Word Online, Excel Online, and PowerPoint Online. Users can now review feedback, collaboratively edit, and incorporate desired changes to their Microsoft Office files without switching applications. WorkDocs provides automatic document version control to help users track updates to their content.
Amazon WorkDocs users can create and co-author Microsoft Office files in real time in the Amazon WorkDocs web application using collaborative editing powered by Hancom Thinkfree Office Online. Users can create new documents, worksheets, and presentations, share with co-workers, and have them make changes to the files directly from a web browser. Users can also collaboratively edit Microsoft Office files from the WorkDocs web application using Hancom Thinkfree Office Online. With collaborative editing, users can work together to create content, review feedback, and make changes to their Microsoft Office files without having to worry about switching applications or file formats. IT administrators do not have to worry about deploying additional software, or purchasing and managing software licenses.
Amazon WorkDocs users can view and edit files stored in Amazon WorkDocs using the Files app in iOS 11. The Files app in iOS 11 lets you browse, search, and organize all of your files in one place. Files can be on a user’s iOS device, or in a cloud service such as Amazon WorkDocs. With the Amazon WorkDocs iOS files integration, users can add files stored in Amazon WorkDocs to the Files app and access them from a single location on all of their iOS devices. Users can also edit files from the File app directly in an associated application and changes will automatically be saved in Amazon WorkDocs. The new Files app file management experience makes it easy for customers to access their content in Amazon WorkDocs from any iOS device.
Amazon WorkDocs users can share files directly from Windows File Explorer on their Windows PCs using Amazon WorkDocs Companion with a singe click. In Windows File Explorer users can right click on the file, select Amazon WorkDocs Companion menu and choose Share. Amazon WorkDocs will upload the file to the Amazon WorkDocs site, and share the file using a public share link that can be viewed by other users of the Amazon WorkDocs site. The share link is also copied to the local clipboard of user’s Microsoft Windows PC so that they can share it with co-workers using collaboration tool of choice.
Searching made easy with Amazon WorkDocs Smart Search
Amazon WorkDocs Smart Search speeds up your content searches so you can spend more time creating, editing, and sharing files with colleagues. It lets you search across document content, comments, and labels in addition to file and folder names. You may also search by content location, last updated time and date range, and specific file types. Results will display as a sorted list, with folders listed before files.
Amazon WorkDocs allows you to use Active Directory to manage your users. With Active Directory, your users can log in with their existing credentials, you can create user groups for WorkDocs, you can use your existing RADIUS server to enable multi-factor authentication (MFA), and you can configure single sign-on (SSO). You can integrate with Active Directory in two ways – either by establishing a secure trust relationship between your on-premises Active Directory and your AWS Directory Service for Microsoft Active Directory (Enterprise Edition) domain controller, or by using the AWS Directory Service Active Directory Connector.
Amazon WorkSpaces users receive access to Amazon WorkDocs for no additional charge. This includes 50 GB of storage per WorkSpaces user. For a discounted rate of $2 per WorkSpaces user per month in most regions, this can be upgraded to 1 TB of storage. You can use your Active Directory to manage WorkDocs and WorkSpaces users, and enable single sign-on (SSO) between WorkDocs and WorkSpaces.
You can specify which AWS Region to store your users’ file in to help meet data locality requirements. Users can access WorkDocs from anywhere in the world regardless of which AWS region you choose. Refer to AWS Regions to see where WorkDocs is currently available.
Amazon WorkDocs is HIPAA eligible, PCI DSS compliant, and aligns with ISO compliance requirements to help you meet your regulatory and compliance requirements for collaboration and file management. If you have an executed Business Associate Agreement (BAA) with Amazon Web Services (AWS), you can use Amazon WorkDocs for HIPAA-compliant file storage and collaboration, including documents that contain protected health information (PHI). With PCI DSS compliance, WorkDocs can be used to store and collaborate on files that contain sensitive card holder data (CHD). WorkDocs has ISO 9001, 27001, 27107, and 27018 certifications. ISO 9001 certification means that you can use WorkDocs as evidence for your own ISO 9001 programs and industry-specific quality programs, such as GxP in life sciences. ISO 27001 certification demonstrates our commitment to information security at every level. ISO 27017 certification not only demonstrates our ongoing commitment to align with globally-recognized best practices, but also verifies that WorkDocs has a system of highly precise controls in place that are specific to cloud services. ISO 27109 certification means that WorkDocs has a system of controls in place that specifically address the privacy protection of your files.
You can use the Activity Feed to track site-wide actions by file, folder, or user name in near real-time, and use multiple options to filter your results. Using the WorkDocs SDK, you can integrate the activity feed with your analytics solutions to create near real-time monitoring of your WorkDocs users and files.
The Amazon WorkDocs SDK removes the complexity of building content collaboration and management capabilities into your solutions and applications by providing full administrator and user level access to WorkDocs site resources.
The Amazon WorkDocs SDK includes an extensible API that provides admin and user level actions for: user administration, permission management, sharing, commenting, metadata, labeling, and activity tracking.
The Amazon WorkDocs SDK is part of the AWS SDK so you can easily take advantage of the power of AWS for security, monitoring, business logic, analytics, storage, artificial intelligence, and app development.
Amazon WorkDocs is integrated with AWS CloudTrail and Amazon SNS to help monitor API actions. AWS CloudTrail logs API calls and Amazon SNS notifies you when new log files are delivered. You can use AWS CloudWatch to automatically monitor and alert you when certain criteria are met in your CloudTrail logs.
Amazon WorkDocs allows you to specify a site-wide data retention policy for your users’ files and folders. Applying a data retention policy allows you to recover user-deleted files and folders during the retention policy period. Retention policies are applied to all files and folders associated with a WorkDocs site, and the retention policy can be adjusted from the default of 60 days to any value from 0 to 365 days. Using a data retention policy helps you to address your compliance and business policy requirements for retaining and disposing of your content.
IP address-based allow lists can be added in the WorkDocs Admin Console. You can set the IP address ranges from which you wish to provide access. When a user tries to connect to your WorkDocs site from their browser, WorkDocs drive, mobile device, sync, or companion app, the IP address from which the request originated is evaluated against your allow list. If it is not on the allow list, access will be denied. If you do not filter user access by IP address with an allow list, access will be open to all IP addresses.