AWS Machine Learning Blog
Category: Architecture
How TUI uses Amazon Bedrock to scale content creation and enhance hotel descriptions in under 10 seconds
TUI Group is one of the world’s leading global tourism services, providing 21 million customers with an unmatched holiday experience in 180 regions. The TUI content teams are tasked with producing high-quality content for its websites, including product details, hotel information, and travel guides, often using descriptions written by hotel and third-party partners. In this post, we discuss how we used Amazon SageMaker and Amazon Bedrock to build a content generator that rewrites marketing content following specific brand and style guidelines.
Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails
In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails.
How InsuranceDekho transformed insurance agent interactions using Amazon Bedrock and generative AI
In this post, we explain how InsuranceDekho harnessed the power of generative AI using Amazon Bedrock and Anthropic’s Claude to provide responses to customer queries on policy coverages, exclusions, and more. This let our customer care agents and POSPs confidently help our customers understand the policies without reaching out to insurance subject matter experts (SMEs) or memorizing complex plans while providing sales and after-sales services. The use of this solution has improved sales, cross-selling, and overall customer service experience.
How GoDaddy built Lighthouse, an interaction analytics solution to generate insights on support interactions using Amazon Bedrock
In this post, we discuss how GoDaddy’s Care & Services team, in close collaboration with the AWS GenAI Labs team, built Lighthouse—a generative AI solution powered by Amazon Bedrock. Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. With Amazon Bedrock, GoDaddy’s Lighthouse mines insights from customer care interactions using crafted prompts to identify top call drivers and reduce friction points in customers’ product and website experiences, leading to improved customer experience.
Streamline workflow orchestration of a system of enterprise APIs using chaining with Amazon Bedrock Agents
In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.
GenASL: Generative AI-powered American Sign Language avatars
In this post, we dive into the architecture and implementation details of GenASL, which uses AWS generative AI capabilities to create human-like ASL avatar videos. GenASL is a solution that translates speech or text into expressive ASL avatar animations, bridging the gap between spoken and written language and sign language.
Intelligent healthcare forms analysis with Amazon Bedrock
In this post, we explore using the Anthropic Claude 3 on Amazon Bedrock large language model (LLM). Amazon Bedrock provides access to several LLMs, such as Anthropic Claude 3, which can be used to generate semi-structured data relevant to the healthcare industry. This can be particularly useful for creating various healthcare-related forms, such as patient intake forms, insurance claim forms, or medical history questionnaires.
Create custom images for geospatial analysis with Amazon SageMaker Distribution in Amazon SageMaker Studio
This post shows you how to extend Amazon SageMaker Distribution with additional dependencies to create a custom container image tailored for geospatial analysis. Although the example in this post focuses on geospatial data science, the methodology presented can be applied to any kind of custom image based on SageMaker Distribution.
Streamline financial workflows with generative AI for email automation
This post explains a generative artificial intelligence (AI) technique to extract insights from business emails and attachments. It examines how AI can optimize financial workflow processes by automatically summarizing documents, extracting data, and categorizing information from email attachments. This enables companies to serve more clients, direct employees to higher-value tasks, speed up processes, lower expenses, enhance data accuracy, and increase efficiency.
Uncover hidden connections in unstructured financial data with Amazon Bedrock and Amazon Neptune
In asset management, portfolio managers need to closely monitor companies in their investment universe to identify risks and opportunities, and guide investment decisions. Tracking direct events like earnings reports or credit downgrades is straightforward—you can set up alerts to notify managers of news containing company names. However, detecting second and third-order impacts arising from events […]